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Retrieve inaccessible memory before sending for service.

ljlfc Posted messages 4 Status Member -  
ljlfc Posted messages 4 Status Member -
Hello,

My Nokia C2-01 has a problem that seems quite common based on reading various forums on the subject. I can no longer access my messages, send or receive them. Even Nokia PC Suite cannot access this part of the memory of my phone. I have cleared as much memory as possible, but it changes nothing. Since it is still under warranty, I could take it back to where I purchased it, but I am almost sure I would get it back completely formatted, whereas I would really like to recover at least some of the SMS it contains.
So is it possible to access what is contained in the memory of my phone in a more or less clean way (I would be willing to mess up my phone if I could recover my messages in the process)? A bit like when a hard drive crashes and you recover some data by tinkering.
Thanks to the experts for their help!

Configuration: Windows 7 / Chrome 32.0.1700.102

6 answers

  1.
    antipolis a Posted messages 17152 Status Member 2 917
     
    Hello.

    Everything is in your user manual.

    The manual is here: http://nds1.nokia.com/phones/files/guides/Nokia_C2-01_UG_en.pdf .
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  2. ljlfc Posted messages 4 Status Member
     
    Could you clarify?
    I read the manual, but I don't see how it can help me.
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  3. antipolis a Posted messages 17152 Status Member 2 917
     
    Putting aside data is called making a backup.

    Open the document linked in my previous message.
    Since it is a "pdf" file, it should open with "Adobe Reader".
    And search for the word "backup" or "to back up".
    There, you will definitely find it.
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  4. ljlfc Posted messages 4 Status Member
     
    Thank you for that definition! I will go to bed a little less ignorant tonight... Did you answer my question just to increase your number of responses?

    If you had read my initial question, instead of responding like a robot by quoting the manual, you would have understood that I already tried to perform a standard backup with the utility provided by the manufacturer.
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  6. antipolis a Posted messages 17152 Status Member 2 917
     
    I'm sorry.
    I reread your topic very carefully.
    And you never mentioned anything that remotely resembles a backup.

    "<i>kind of like when a hard drive crashes and you recover some of the data by tinkering</i>"
    No.
    On CCM, we do not "tinker."
    The "Advisors" use their skills, their experience, to propose solutions to hardware and/or software malfunctions, and very often to the "catastrophes" caused by the "tinkerers."

    I would be tempted to leave your topic in a rude manner, but my education forbids me to do so.

    So, I will content myself with saying "<i>figure it out on your own</i>" and "<i>have a good day</i>."
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  7. ljlfc Posted messages 4 Status Member
     
    Thank you for your response. It does seem that this is not the kind of forum I am looking for, so I will go seek my answer elsewhere.
    Without wanting to offend you, I am still surprised by your response. For me, posting a message on a forum is the "last chance" to solve my problem after trying everything I could/know how to do on my own. What I am looking for is a solution that is not found in a user manual (if the solution to my problem were in there, I wouldn't be here), hence my use of the term "tinkering".
    Have a good evening.
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