MSVCR80.dll issue Solved

Question

Hello everyone.
I wanted to do a simple iTunes update, nothing too complicated. Once the download was finished, there was an issue and the window "Cannot start the program because MSVCR80.dll is missing, etc." appeared.

I tried doing a system restore, but to my surprise, the backup was no longer active.

So I directly downloaded the file and placed it in the System32 folder, where all the other similar files are located.

I restarted my PC, etc., but to no avail. The system error window still appears.

If someone could lend me a hand, it would be very kind.

adsubia2 · Accepted Answer

Hello,

I resolved the issue:

Go to Control Panel
remove the programs in the following order:
1. iTunes
2. Apple Software Update
3. Apple Mobile Device Support
4. Bonjour
5. Apple Application Support

then reinstall iTunes

it works for me again

good luck to everyone

Butshafu · Answer

(I am the author of the post) I just went through everything I could find as a solution to this problem. Whether on a 32-bit system or even on a 64-bit system.
I executed these commands for 64 bits
CD /D %windir%\SysWOW64
regsvr32 MSVCR80.dll
and this command for 32 bits
regsvr32 MSVCR80.dll

One time it tells me

"The module msvcr80.dll may not be compatible with the version of Windows you are running. Check that the module is compatible with either an x86 (32-bit) or x64 (64-bit) version of regsvr32.exe)

and another time it tells me

"Microsoft Visual C++ Runtime Library" keeps appearing.
In this window it says:
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.

I click ok, and then another window appears.
"RegSvr32"
in which it is indicated:
failed to load the module "MSVCR80.dll".
Check that the binary file is stored at the location specified by the path provided or debug it to look for any problems with binary or dependent .DLL files.
A routine to initialize a dynamic link library (DLL) has failed.

I feel like it doesn't accept either of the two solutions I found in other threads. :/

amauryxiv · Answer

Good evening.

It's certainly not a coincidence, but I have exactly the same issue. I wanted to update iTunes and was told that a service could not be started; and this service uses the famous file msvcr80.dll which is missing. I don't know why it's not there or what it is for...
I also tried several manipulations that I could find here and there, to no avail. I attempted to do a system restore, but the absence of this dll prevents it from succeeding...

Any help would be welcome...

Butshafu · Answer

Thank you for your response, I'll test that right away.

amauryxiv · Answer

Indeed, it works, and to reassure some, the libraries are not affected. I would have liked to understand what the problem was ....  In any case, thank you !!

Butshafu · Answer

Indeed, that works, thank you for the help!

jeje · Answer

Thank you, it works by deleting the named files.

Patm · Answer

Hello,
I have the same missing DLL issue as you, msvcr80.dll, after attempting to update to version s1.1.4 of iTunes. From what I understand from the discussion, the problem was resolved by deleting files. Could you please let me know the names and locations of the files that need to be deleted to fix this issue?
Thank you in advance.

Patm · Answer

Thank you very much! It works.

manon · Answer

Thank you very much!!!!

baudrez80 · Answer

Thank you very much! Have a good evening.

jlamince · Answer

Thank you, it worked, but now I need to redo all my playlists... But the main thing is my podcasts, and that's working, except for the 'cloud' that needs to be turned into real files.

scouf · Answer

Hello, for my part, on XP, the method yields nothing because when installing Apple Mobile Device, it crashes as if I didn't have installation rights, and yet I am indeed an administrator.

Daisy · Answer

Good evening,
Same problem as you, however when I try to uninstall iTunes from the control panel, it tells me that it's impossible, I don't understand... After such a monumental bug, maybe Apple will release another update, more conclusive this time, hopefully.
Thank you for your help in the meantime, because it's quite annoying!

LaM · Answer

Thank you!

tootsie · Answer

Thank you adsubia2, I've done the manipulation. Perfect.

tidougi · Answer

For me, it worked perfectly on XP. And we find everything just like before (library, backups, ...). Thank you very much! :-)

nick75000 · Answer

SAME problem and everything worked well after, even the music is still here!! thank you all!!!

MatCarp · Answer

Big problems following the iTunes update with that damn MSVCR80.dll!!!

I’m on W7 64bit and I’ve uninstalled all the Apple stuff (iTunes, QuickTime, and even my iTunes library! 50GB of music!) to try to reinstall iTunes afterwards but nothing works! That error message keeps appearing.

The worst part is that it’s starting to appear for other software/applications that I’m now unable to launch! Adobe Premiere Elements, Daemon Tool, among others!

So if anyone has a solution, I’m all ears before I’m forced to completely reset my PC!

Otherwise, we might as well start a petition against Apple and demand millions in damages (psychological and financial for the withdrawal from our addiction to iTunes that no longer works).

tribal76 · Answer

Hello, same issue this morning while updating iTunes. I'm on W7 and since that damn msvcr80.dll message, I can't launch iTunes which crashes.

tribal76 · Answer

Hello, after many issues with the uninstallation of Apple mobile device (which C cleaner managed to fix), I reinstalled iTunes from the Apple website and it worked!!! PS: during the installation, I received an error message "unable to write the iTunes helper value in the registry key software\windows\current version\run". You need to click on ignore. Good luck!

Bazou418 · Answer

Thank you adsubia2 for the information. I had tried many things and nothing was working until I came across you. I followed it to the letter and everything works great. THANK YOU.

Patm · Answer

Hello,  You need to delete all the files in the "Apple" directory and the "apple" directory as well that should remain on your hard drive in the "program files" or "fichiers programmes" directory. Once that is done, clean the registry with C Cleaner. Also with C Cleaner, delete the entry "apple mobile device support" in "tools" and "uninstall programs" if it is still there. After that, you can reinstall iTunes. Personally, reinstall iTunes version 11.1.3 and not the new version 11.1.4 which is the source of all our problems. Have a good evening.

you28 · Answer

I have a similar issue to yours... the same message as you when installing iTunes, and since then it appears for a lot of my software... What should I do? Please, it's urgent.

margaux06 · Answer

Hello,  Same problem: unable to use (and even open) iTunes, missing file MSVCR80.dll and error message 7 (windows error 126).  I reinstalled iTunes, still the same. I searched for version 11.1.3 to reinstall instead of version 11.1.4, can't find it.  A new error message also appears when I turn on my PC regarding Monitor.exe and Daemon.exe.

christmike · Answer

Since I just experienced this problem, and I eventually solved it, here are a few tips:
1/ Do not download a dll from the internet, there are plenty of forums that advise this and it doesn't work!!!
2/ Many sites offer to download a miracle program that will fix everything: don't do it :twisted:
3/ Others suggest uninstalling all Apple software (iTunes, QuickTime, AutoUpdate...): don't do that either, there’s a simpler way :mrgreen:

The solution:
:arrow: Go to c/program files/ common files
:arrow: Cut the "Apple" folder and paste it on the desktop
:arrow: Uninstall iTunes
:arrow: Reinstall iTunes (to download here: http://www.apple.com/fr/itunes/download/)

And that's it. Start iTunes, if all goes well, delete the Apple folder from the desktop, there’s a new one.

margaux06 · Answer

Hello, Thank you Christmike, I'll get to work on it! I'll check your link because indeed, I don't understand everything on the previous page. I'll let you know if it worked... (right now I have 3 extra windows that open when I turn on my PC, with error messages related to this missing msvcr80...)

Ju1051 · Answer

Thank you very much for your help, iTunes is working again at my place!!  I removed the programs as mentioned through the Control Panel and reinstalled iTunes.  My music is still there too, phew!  Thanks again!

macjess · Answer

At my place, it's impossible to uninstall the software; it tells me that I don't have access rights.

margaux06 · Answer

Yay, it works :-)  So I followed Christmike's method, I'm copying it here:  "The solution: :arrow: Go to c/program files/ common files :arrow: Cut the "Apple" folder and paste it on the desktop :arrow: Uninstall iTunes :arrow: Reinstall iTunes (download it here: http://www.apple.com/fr/itunes/download/)  And that's it. Start iTunes, if everything goes well, delete the Apple folder from the desktop, there’s a new one"  And indeed, it's very simple and I have access to iTunes again, I can find my podcasts, my music... Thank you very much!   Macjess, are you logged into your machine as an administrator?

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