Problem with Terratec Cinergy T2 DTT tuner

Question

Hello
I am on XP Pro SP2
Asus P5LD2 motherboard with 2GB of DDR2
MSI Geforce 7600GT vivo graphics card (with the latest drivers)
A 19-inch iiyama Vision Master 1451 screen
I am at 1280/1024 - Optimal colors 32 bits.
I recently got a Terratec Cinergy T2 TNT tuner with the latest drivers and the new software that goes with it, Terratec Home Cinema + an amplifier antenna.
The reception is excellent, but often the image freezes, while the sound repeats in a loop
(like a scratch on a vinyl) for about 30 seconds and then everything goes back to normal, and it starts again.
I want to specify that I am not very far from the transmitter.
Do you know what the problem might be?
One more thing, when my PC is on and my tuner is off, the blue light does not stay on, when the tuner is working the light is on and when my PC is off, the light stays on. Is that normal?
Thanks to everyone for your help.

Nimzo · Accepted Answer

Hello,
I have nothing at all when I start an analysis.
The gauge doesn't start and there are no messages on the screen.

The status of the device in the software options is shown as 'ready' and not 'active' (I believe) like it is for someone for whom it works.
Why? What is missing? I installed several audio/video codec packs without success.

Help...

le clown · Answer

Hi, the fact that your image freezes and the sound goes into a loop is not a big deal, I have the same thing, it just comes from the digital broadcast.

dam90 · Answer

Hello everyone, I also have a problem with my Cinergy HT PCI card, I have video but I can't get any sound... I'm really struggling. If someone can come to my rescue. Thank you in advance.

Caroline P · Answer

Hello everyone, I can only pick up terrestrial channels (TF1, France 2, and France 3, in poor quality) and when I scan for TNT it doesn't find anything. I have the antenna connected, I move it around everywhere with no improvement. Is my reception poor?

For your information, the computer: from 2006, an Asus, with an nVidia graphics card, 512 MB of RAM, but I don't think that's the problem.

Dewey · Answer

I inquired with Terratec, and they told me to adjust the audio-video settings.
I changed the audio-video settings several times, but it didn't make any difference.
I have a small indoor antenna (not very expensive), and the problem comes from that; I need a higher quality antenna.

wiwi · Answer

Hello, I've had a CINERGYHybrid T USB for 2 years, no issues with Windows XP SP2.
I've switched to VISTA and now the two software packages included with the USB key (Total Media2 and Cinergy Digital 3) no longer work despite several updates from the publisher ArcSoft.

Does anyone have any ideas???

toutoun · Answer

Hello,
don't complain, I also installed CINERGYHybrid T USB and I get absolutely nothing when I start the scan, no sound, no images, no channels detected, I don't know much about it, I've tried several settings but nothing works, the technical support is in English or German (so not for me), anyway, I'm lost. Let's be patient.....

Dewey · Answer

Hello
As for the poor reception or anything else, the problem comes solely from the antenna.
I have a €15 amplifier antenna and for me, the issue is there.
I'm going to buy a quality antenna and I'm sure that afterwards, it will be perfect.

jeanjo · Answer

Hello,I bought a Terratec Cinergy T² TNT tuner. My issue is as follows: I live about 30 km from Switzerland and I am near a French TNT transmitter, about 1 km away.I receive Swiss channels very well but no French ones. I also tried in the southeast of France; I receive Italian channels well but still no French ones.If anyone can help me on this subject, I would be grateful.

gule · Answer

Hello,
I believe we have come across a series of M..., when I run the analysis, nothing is being picked up, not even the analog channels that I receive very well on my TV, so the problem does not come from reception. This equipment might be too new to be functioning properly. In my opinion, it would be better to acquire an internal tuner card; it costs a bit more, but at least it works. See you later.

Xeul · Answer

Hello,

As for me, I bought the Cinergy T2 almost 2 years ago and I've never managed to get it to work properly.
At the time of purchase, I lived in Essonne and thought I had too poor a reception for it to work; I tried the supplied antenna, an amplified antenna, and a rooftop antenna: no channels regardless of the setup...

Since then, I moved to Puteaux and took it out again, thinking that being 5 km from the Eiffel Tower it would definitely work...
Well, not at all:
with the supplied antenna: nothing...
with the amplified antenna: no channels detected in normal mode but channels detected in "very fine" mode
the result is still very poor, not all available channels and those that do work "skip" constantly (every 5 seconds on average)...

I'm using the latest BDA drivers available on the Terratec website as well as the "Terratec Home Cinema" software that comes with it, all on a Core2Duo / 7900GS / 2GB laptop running up-to-date Windows XP SP2.

Does anyone have any advice please?
(better-suited drivers, reading software from another manufacturer, settings, etc...)

Dewey · Answer

Hello
Have you ever thought that you might have come across a faulty unit with your Terratec Cinergy T² TNT tuner?
I mean, could it be that it's dead?
And that it's not an issue with the amplified antenna, the rooftop antenna, or the driver?
Personally, I have the Cinergy T2 BDA driver 2.3.0.26 and the Terratec Home Cinema 5.26.01 and everything works perfectly.

Xeul · Answer

Hello,
I’ll set aside the antenna issue since I’ve tried 3 different antenna configurations (mini, amplified, rooftop) in 2 different locations for consistently poor results, if not none. And another DVB-T tuner was connected to the rooftop without any issues.
As for a possible faulty hardware problem, I’m not sure since it’s worked before but with multiple stutters/cuts...
I could see a conflict with other DirectShow filters, but I don’t have the time to dig into it or mess up my setup, which, by the way, works perfectly...
By the way, in your case, was the problem resolved with the new antenna? (It seemed like it wasn't working well at first either)
Which model did you get?

Dewey · Answer

Hello Codecs are very important, I use ffdshow, Divx, and Xvid. If you are using a codec pack (it can be a source of problems), remove it and take the same ones as me.

césarette · Answer

Hello,
I also have a Terratec Cynergy XS USB stick, I've had it for a year.
I used to use it with Windows XP without any issues, and I received the DTT despite occasional glitches in the image and sound.

My computer has broken down, and I switched to Vista, which installed the program, but there is a bug, and the program starts but crashes. Is there a codec to download for compatibility or a trick to try?

For those who have reception issues with the DTT antenna, please know that I had to find some very bizarre places to get the channels... (near the window, on metal, in a metal box, on my halogen lamp) I could never get a decent signal far from the windows...
Thanks in advance.

l51 · Answer

Hello,

I acquired the Terratec T USB XE card yesterday, and it's giving me a lot of trouble.

For your information, I'm unable to pick up any channels, even though I've updated the software, retrieved the patch for X64, downloaded other software (like Pouchin TV), and nothing works;

I tried using the included antenna, but received nothing, so I connected it to my rooftop antenna, with no success.
Even though I'm a bit far from the transmitter (15-20km), I don't think that's a real issue, as the neighboring houses receive TNT without problems.

My recent system shouldn't be a problem... Athlon 6000+X64, 1.5GB of RAM, Vista Premium.

Can someone help me?

Thanks.

Dewey · Answer

Hi
Have you updated your graphics card drivers?
And DirectX as well?
The Terratec software has settings to change the audio and video codecs, try changing them to see.
On my side, I am just in front of the transmitter and it’s buggy too, but only with the TNT channels; the others work normally.
I’m going to buy a new antenna like this "CGV flat black TNT antenna"
http://www3.fnac.com/item/node.do?NID=8221017&PID=34721

l51 · Answer

I did what you told me, with no results.. it disappoints me   it searches, it searches, without finding anything

Dewey · Answer

The original antenna is crap.
Have you tried using an indoor antenna?
Also, try rebooting your PC and starting your TV right afterwards.
When it glitches, I sometimes disconnect the USB cable and reconnect it.
Have you tried your tuner on another PC?
If your issues persist, I recommend writing to Terratec to explain the situation.
Keep us updated.

l51 · Answer

Well, I'm connected to a rooftop antenna, which has an amplifier... so that should be enough!

I think maybe the problem comes from the USB port, a conflict could mean it doesn't manage USB 2.0, even if it's enabled in the BIOS. There might be a patch, but I can't find it!

fger · Answer

Hello everyone I'm also having an incomprehensible issue (for me) with my Cinergy T2. It has been installed for about two years on a laptop WITHOUT ANY PROBLEMS. The only problem at the beginning was poor reception with the original antenna. I connected the rooftop antenna and the result is 20/20.  However, I tried to install this thing on a (non-laptop) Athlon 64 3200 PC, Nvidia graphics card, and there: the analysis gives me nothing or very little and I get the message "poor signal". I just bought another (non-laptop) more powerful computer, ATI graphics card, and I'm encountering the same problem.  When I do the following test: USB connection on the laptop, it works very well and I only unplug the USB plug and plug it into either of the two other computers and I get the message "poor signal".  If anyone has an idea thanks in advance fger

ysn · Answer

No problem with the T² until a Vista update... Chain analysis still works (from the start not in "normal" mode but "very fine") but when I want to watch a channel, I get the message "no or bad signal". I installed the latest driver and software without any improvement. Pouchin manages to work but with frequent image freezes. For your information, I have an NVIDIA graphics card.

burguefab · Answer

The problem is that on the terratec site this key does not seem to have ever existed, impossible to find anything like drivers. The 6.11 drivers do not work, only the drivers provided work.  To get a picture I had to go through an electric antenna amplifier 13 volts or 24 volts for 2.  Now I have the picture and the regular channels, however it stutters directly when I want to go through the vista media center! I found out why, actually I need to force the media center to use the hardware decoding of the card rather than the default which is software and therefore slower (despite the machine being a core2duo 2x2ghz!).  I continue my research, but I think this usb card is not worth it, I plan to move towards pinacle which certifies some of its cards as perfectly compatible with vista media center.  There is a software named VMCD (easy to find on google), which allows you to see the default codec used by vista media center. Some lucky ones will have a dropdown menu offering another choice of card and others like me who will not have this choice!  Alright, I'm going back to it.

ChFab · Answer

Hello and sorry for reactivating this topic but my problem is right in the middle of it...  I have a Terratec T² USB TNT card with Cynergy Digital 2 software for over 2 years and it works wonderfully in Lille, Rennes, Grenoble, and Toulouse. Recently, I noticed that Terratec had created updates so I installed the BDA Driver 2.3.0.26 and the new Terratec homecinema software. That's where the problem arises, this new software doesn't even recognize my device in the option tab of the settings... so of course it's impossible to scan the channels. I'm still using the old software while waiting for your responses (XP Pro config) Should I perhaps uninstall the old drivers and software before reinstalling the new ones?  Another question: does anyone use this card under Ubuntu? Is it compatible?  Thanks    Ch'Fab

Dewey · Answer

Hi What you’re saying is very interesting, the old software would work better!!! As for uninstalling the old drivers and software before reinstalling the new ones, that’s very possible, but I haven’t tried it. Can you give me the version of the old Terratec software? Thanks

Markous · Answer

So, is it working??  Because I just bought a Terratec Cinergy USB XE certified for Vista with the Terratec Homecinema software, and when I run the scan (3-4 min), it doesn't detect anything...? I have a relay antenna 100m from my window!  So?

danest · Answer

Hello,  I haven't read all the messages, but just for your information...  I have the Cinergy T2.  I tried with the provided antenna... nothing at all!  Then with the analog outdoor antenna, it worked better.  Then I downloaded the latest drivers (about a year ago).  And for channel scanning, you need to choose "fin" (I don't remember exactly, but don't do the default scan).  So it works pretty well... except for my last problem, I'm between Paris and Reims, and there seems to be a conflict! The antenna is set for analog... so maybe with a better adjustment it would work perfectly!  In conclusion: Throw the small indoor antenna in the trash. Download the latest drivers. Search for channels using the "fin" option (it might not be the right word, but don't leave the software's default value).  Good luck.

ikjulpseud · Answer

RE I am running Vista SP1 x86 Motherboard P5K 4 GB of DDR2 RAM Video card 8600 GT 500 GB hard drive 7200 RPM And all of that with the latest drivers.

Dewey · Answer

Unfortunately, the Cinergy T2 is not HD compatible I also have just sound but no image with NRJ HD or arte HD.

Dewey · Answer

The Terratec Cinergy T2 TNT tuner is not HD, which is why it doesn't work.

Kneissel · Answer

Hello, so here it is, I just installed Terratec Cinergy T2 but when I launch it, I go to scan but I can't do anything, I can only press "ok" and "cancel", so I really don't know what to do... Otherwise, the screen remains black. Thank you.

Zenakyss · Answer

Hi everyone,  I just got this PCI tuner card, I first did a standard search and found 5 channels (I googled it right away and ended up here), but then during the scan you can fine-tune the frequency search and I found almost all the TNT channels.  Here’s a screenshot of the search options I set up at home:  https://imageshack.com/  If this can help, you need to make sure to set the card to TNT, otherwise, it searches by default in analog.

Dewey · Answer

Well, things have changed for me over time, I've changed several parts of my PC and especially I switched to Windows 7, I just installed the drivers v2.3.0.26 WHQL for my Cinergy T2 I didn't install the Terratec Cinergy T2 Firmware 1.08 And everything works wonderfully, I have never had such picture and sound quality with the Terratec Home Cinema software.

davlaug · Answer

No image reception since switching to Windows 7 And the solution can be found here:  http://www.tvnt.net/forum/terratec-cinergy-t-t466-510.html  Message 51  Thank you very much to Gael. To make changes, I opened the indicated file in Notepad, made the changes, and overwritten the old file, and it works perfectly.

mota · Answer

J'ai acheté une antenne Terratec Home Cinema à 69 euros et des poussières chez Carrefour sous les conseils d'un vendeur en lui signalant que j'avais Windows 7, et à ma grande surprise, au moment de l'installer, ce n'est pas possible car apparemment, ceci est conçu pour Windows XP et Vista. Que dois-je faire ? Merci d'avance.

ppcmoi · Answer

Good evening Dewey!  You're lucky to receive something at all... I don't want to be mean, but Terratec has been making fun of us from the start... See this forum... The T2 is not a powerhouse, but still... I'll start with the last point you mentioned... and which is normal... The blue LED lights up when the box is powered... Recent PCs (what is recent in computing... ;-) ) retain USB power when you turn them off without unplugging them. Hence your blue light... When Windows initializes the box (upon Windows startup or hot-plugging into the port), the light turns off. When the software that manages the TV starts, the light turns on, which means the box has been properly initialized and is ready. That's the normal part... As for the rest, we would need a crystal ball.... I've had this box for several years... At first, it was almost flawless! The problems started with the first updates... Apparently, the software itself works... But the driver (which serves as the interface between the USB port and the software) specific to the box seems very questionable... I tried to get it running again last week. I hadn't used it since a hard drive crash that forced me to reinstall everything... So it's on the same machine!!! (under XP SP3), the only thing that has changed is the hard drive... The installation went smoothly... except... that it doesn't detect any channels! During the last update I did, there were lots of problems... That's why I hadn't reinstalled it... Initially, I thought it was due to the antenna (collective). The T2 is not very sensitive... So I installed two other USB sticks ("no brand") each with their own software... In both cases, the channels were detected and visible!  I intend to do some investigations this (long) weekend ... If I find something.... But perhaps the solution is to buy a cheap USB stick!  In any case, you can't expect good reception without a good antenna... It's not just for the T2... It's the basis of TV reception! For analog, it translated into a fuzzy image, but for digital, it's all or nothing! Good luck to everyone!!!! Best regards

Proxi · Answer

I just installed this software on a laptop and I'm disappointed by the lack of simplicity of this system. It's a consumer product and you need to be a computer scientist to understand how it works. I spent an hour getting it to work (with a good antenna on the roof) and I'm still struggling to understand how it operates. The system is neither logical nor intuitive. I'm surprised to see this complexity for a consumer system.

pc · Answer

For all those equipped with a computer screen with compatible inputs, such as HDMI, it is better to use a "real" quality external TNT adapter, Mpeg 2-4, like the Akira HD (€56, No. 1 according to the magazine "Que choisir").

Problem with Terratec Cinergy T2 DTT tuner

38 answers

No network inside the house.

Installation of the claude ai

Pressure cooker gasket

Smart tech tv without remote control

Missing lock icon

Understanding the use of the 'i' compartment in the washing machine

Texture issues in enshrouded

Reinstall hp deskjet 3520 printer

Xiaomi redmi note 140 -

Several computer components