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PC Startup Issue

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melin Posted messages 204 Status Member -  
yoann090 Posted messages 10597 Status Security Contributor -
Hello,

Configuration: Windows 7 / Firefox 22.0

My PC is starting up extremely slowly.

Below is the ZHPDiag report

https://www.cjoint.com/?0GmsqpEfpEk

Thank you in advance to anyone who can help me

Best regards

18 answers

  1.
    lilidurhone Posted messages 800 Registration date   Status Security Contributor Last intervention   3 818
     
    Hello

    I’m not surprised he’s struggling!

    Please do this

    You must have installed potentially unwanted software

    To avoid this kind of problem:

    - Do not download any programs offered in advertisements or on suspicious sites. Note that some well-known sites like O1net, Softronic, Tuto4PC, etc. sometimes modify the programs offered for download to add advertising software ==> Always prefer downloading directly from the publisher's site.

    - During the installation of a free program, read carefully and uncheck all the additional programs that are offered, especially toolbars.

    For your information, read these files on Potentially Unwanted Programs and Toolbars, which are not mandatory

    * Download this easy-to-use tool

    http://general-changelog-team.fr/fr/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner (by Xplode) onto your desktop.

    * If there is an issue with the first link, take it here https://www.commentcamarche.net/telecharger/securite/2759-adwcleaner/

    * Run it (On Vista/Seven/8 right-click on it, and select run as administrator; if you are on XP double click on it)

    * Click on search

    * Post the search report C:\Adwcleaner[R]

    * Note the search report is also saved under C:\Adwcleaner[R1]

    * If the report is too long, host it on cjoint => http://www.pc-infopratique.com/forum-informatique/tutoriel-heberger-rapport-vt-67934.html

    If there is a problem, there is always a solution
    Don’t forget to mark your topic as resolved :)
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    1. smilyguy9998
       
      You forgot something: you need to copy and paste the report at: http://www.cjoint.com/

      Hoping to have helped you...
      0
  3. lilidurhone Posted messages 800 Registration date   Status Security Contributor Last intervention   3 818
     
    @smilygui: Thank you :D

    Melin

    * Launch it (On Vista/Seven/8 right-click on it, and select Run as administrator) if you're on XP double click on it

    * Then click on Delete.

    * Save all ongoing work and accept the closure of currently running programs.

    * Wait for the cleaning process to complete.

    * Once the scan is finished, you will be prompted to restart.

    * Upon restarting the PC, a report will open.
    * Please share its content in your next response.

    Note: The report is also saved under C:\AdwCleaner[S1].txt

    Similarly, host it on cjoint

    --
    If there's a problem, there is always a solution
    Don't forget to mark your topic as resolved :)
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  6. lilidurhone Posted messages 800 Registration date   Status Security Contributor Last intervention   3 818
     
    Hello melin

    How is your PC behaving?

    Please run a zhpdiag again

    --
    If there is a problem, there is always a solution
    Don't forget to mark your topic as solved :)
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  7. melin Posted messages 204 Status Member 2
     
    lilidurhone (come on OL!)

    he's still slow to start for now;

    I have to restart because it has crashed
    0
    1. lilidurhone Posted messages 800 Registration date   Status Security Contributor Last intervention   3 818
       
      Thank you, I hadn't even noticed.
      0
  8. melin Posted messages 204 Status Member 2
     
    planted a second time right in the middle of the analysis

    I'll start again
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  9. melin Posted messages 204 Status Member 2
     
    I have a problem:

    when I restart, it works quite well for about 2 or 3 minutes, then the yellow hard drive light stays on and nothing happens anymore, the programs stop responding; so I have to turn it off using the power button by holding it for 6 seconds.
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  10. lilidurhone Posted messages 800 Registration date   Status Security Contributor Last intervention   3 818
     
    Hello

    Okay for zhpdiag, we'll see later

    Have you already checked the status of your hard drive by running the error check?

    --
    If there is a problem, there is always a solution
    Don't forget to mark your topic as resolved :)
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  11. melin Posted messages 204 Status Member 2
     
    here is the zhpdiag report :

    https://www.cjoint.com/?0GmuSoWEkgl
    0
    1. yoann090 Posted messages 10597 Status Security Contributor 1 697
       
      lilidurhone asked me to continue; I will look at your report

      ++
      0
    2. lilidurhone Posted messages 800 Registration date   Status Security Contributor Last intervention   3 818
       
      Thank you, Yoann

      Melin, you are in very good hands.
      0
    3. yoann090 Posted messages 10597 Status Security Contributor 1 697
       
      => For your information, you prepared a clean RK report (see duplicate removed).
      0
  12. yoann090 Posted messages 10597 Status Security Contributor 1 697
     
    Re,

    Do you know: C:\Program Files\calps ?
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  13. melin Posted messages 204 Status Member 2
     
    Thank you Yoann,

    In my control panel - programs and features, I have Calps Protocol Handler - Uninstall installed on June 4th and nothing else on the line.

    I don't know what that corresponds to.
    0
    1. yoann090 Posted messages 10597 Status Security Contributor 1 697
       
      Okay, then try to uninstall it.
      0
  14. melin Posted messages 204 Status Member 2
     
    It's done, but in the Programs folder, I still have a calps folder with only one file, uninst.exe, which is 34 KB.
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    2. melin Posted messages 204 Status Member 2
       
      Good evening,
      It seems to me that everything is fine and that my PC is working normally again... until the next issue!
      Thanks to those who helped me, it's very nice of them.
      Best regards
      0
    3. yoann090 Posted messages 10597 Status Security Contributor 1 697
       
      As you wish, but there were still things to do.
      0
    4. melin Posted messages 204 Status Member 2
       
      Oh well, no problem, I'm listening to you.
      0
    5. yoann090 Posted messages 10597 Status Security Contributor 1 697
       
      If you ran the scan with Malwarebytes and it detected something, I'd like to have the report.

      Then do another ZHPDiag report so I can prepare a script to remove what's left.
      0
  16. yoann090 Posted messages 10597 Status Security Contributor 1 697
     
    Re,

    Copy the text in bold below:

    SysRestore
    P2 - FPN: [HKLM] [@calps.plugin] - (.CEGID - Calps.) -- C:\Program Files\calps\npCalps.dll
    O61 - LFC: 17/07/2013 - 08:43:37 ---A- C:\Users\MARC\AppData\Roaming\LOG_calps.txt [4978]
    [HKLM\Software\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}]
    [HKLM\Software\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}]
    [HKLM\Software\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}]
    [HKLM\Software\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}]
    [HKLM\Software\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}]
    [HKLM\Software\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}]
    [HKLM\Software\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}]
    [HKLM\Software\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}]
    [HKLM\Software\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}]
    [HKLM\Software\Classes\TypeLib\{2BF2028E-3F3C-4C05-AB45-B2F1DCFE0759}]
    [HKLM\Software\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}]
    [HKLM\Software\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}]
    [HKLM\Software\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}]
    [HKLM\Software\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}]
    [HKLM\Software\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}]
    [HKLM\Software\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}]
    [HKLM\Software\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}]
    [HKLM\Software\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}]
    [HKLM\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199}]
    [HKLM\Software\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}]
    [HKLM\Software\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}]
    [HKLM\Software\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}]
    [HKLM\Software\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}]
    [HKLM\Software\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}]
    [HKLM\Software\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}]
    [HKLM\Software\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}]
    [HKLM\Software\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}]
    [HKLM\Software\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}]
    [HKLM\Software\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}]
    [HKLM\Software\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}]
    [HKLM\Software\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}]
    [HKLM\Software\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}]
    [HKLM\Software\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}]
    [HKLM\Software\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}]
    [HKLM\Software\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}]
    [HKLM\Software\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}]
    [HKLM\Software\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}]
    [HKLM\Software\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}]
    [HKLM\Software\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}]
    [HKLM\Software\Classes\TypeLib\{DB538320-D3C5-433C-BCA9-C4081A054FCF}]
    [HKLM\Software\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}]
    [HKLM\Software\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}]
    [HKLM\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48d2-9061-8BBD4899EB08}]
    [HKLM\Software\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}]
    [HKLM\Software\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}]
    [HKLM\Software\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}]
    [HKLM\Software\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}]
    [HKLM\Software\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}]
    [HKLM\Software\Iminent]
    [HKLM\Software\Microsoft\Tracing\Iminent_RASAPI32]
    [HKLM\Software\Microsoft\Tracing\Iminent_RASMANCS]
    [HKCU\Software\InstallCore] =>Adware.InstallCore
    O42 - Software: Calps Protocol Handler - Uninstallation - (...) [HKLM] -- calps
    O43 - CFD: 16/07/2013 - 15:37:01 - [3,061] ----D C:\Program Files\calps
    [HKLM\Software\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}]
    [HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\29799DE249E7DBC459FC6C8F07EB8375]
    [HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0238BBE24EA3A70408B81E4BB89C15E5]
    EmptyTemp


    Then follow this tutorial: https://www.security-helpzone.com/2013/04/14/zhpfix-fixer-les-lignes-dun-rapport-zhpdiag/
    0
    1. melin Posted messages 204 Status Member 2
       
      it's done
      0
    2. yoann090 Posted messages 10597 Status Security Contributor 1 697
       
      Could I have the report that was provided to you, please?
      0
    3. yoann090 Posted messages 10597 Status Security Contributor 1 697
       
      No more worries?
      0
  17. yoann090 Posted messages 10597 Status Security Contributor 1 697
     
    ok :)

    Let's clean up the tools then and finalize.

    ▶ We will use the Delfix utility (Thanks to Xplode).
    - Download Delfix, then run it.
    - Launch it, leave the pre-checked box.
    - Then click on Run and wait during the removal process.
    - The report will be saved as C:\DelFix.txt. Copy/Paste it into your next response.
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  18. melin Posted messages 204 Status Member 2
     
    the delfix report :

    # DelFix v10.3 - Report created on 07/17/2013 at 20:49:37
    # Updated on 06/08/2013 by Xplode
    # Username : MARC - MARC-PC
    # Operating system : Windows 7 Enterprise Service Pack 1 (32 bits)

    ~ Removal of disinfection tools ...

    Deleted : C:\ZHP
    Deleted : C:\Users\MARC\Desktop\RK_Quarantine
    Deleted : C:\Program Files\ZHPDiag
    Deleted : C:\PhysicalDisk0_MBR.bin
    Deleted : C:\Users\MARC\Desktop\RKreport[0]_S_07152013_181300.txt
    Deleted : C:\Users\MARC\Desktop\ZHPDiag.txt
    Deleted : C:\Users\MARC\Desktop\ZHPFixReport.txt
    Deleted : C:\Users\Public\Desktop\MBRCheck.lnk
    Deleted : C:\Users\Public\Desktop\ZHPDiag.lnk
    Deleted : C:\Users\Public\Desktop\ZHPFix.lnk
    Deleted : C:\Users\MARC\Downloads\adwcleaner.exe
    Deleted : C:\Users\MARC\Downloads\RogueKiller.exe
    Deleted : C:\Users\MARC\Downloads\ZHPDiag2.exe
    Deleted : HKLM\SOFTWARE\AdwCleaner
    Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ZHPDiag_is1

    ########## - EOF - ##########
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  19. yoann090 Posted messages 10597 Status Security Contributor 1 697
     
    If you have more questions, as for me, we are done.
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    1. melin Posted messages 204 Status Member 2
       
      Thank you very much for your help (as well as that of lilidurhone at the beginning)

      Best regards
      0
    2. yoann090 Posted messages 10597 Status Security Contributor 1 697
       
      You're welcome ;)
      0