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Photoshop CS6 installation issue

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slim405 Posted messages 38 Registration date   Status Member Last intervention   -  
 Nathan123 -
Hello,
every time I try to install the latest version of Photoshop (trial version downloaded from the Adobe website), this error message appears: "The installer failed to initialize. Download Adobe Support Advisor to identify the problem."
So I look in Adobe Support Advisor and it tells me that the installation has failed because "a system reboot is pending." How can I resolve this issue?
Thank you.

4 answers

  1. keke38000
     
    In fact, if your machine is 64 bits, go here:
    C:\Program Files (x86)\Common Files\Adobe
    you have a folder OOBE: rename it to: OOBE.old
    and restart your machine.
    If it is 32 bits, the same operation but the path is:
    C:\Program Files\Common Files\Adobe
    Hoping to have helped you.
    19
    1. Ant0ine64
       
      Thank you very much, it works!
      0
    2. Noun74
       
      Perfect, it works, thank you :D
      0
    3. User
       
      A big thank you....
      0
    4. JLMAG Posted messages 1 Status Member
       
      Identical problem encountered with the reinstallation of Lightroom 6. I renamed the OOBE folder as indicated above and my issue was resolved. No need to restart the machine. Thank you very much.
      0
    5. Nathan123
       
      super simple but very effective
      0