Brother MFC 990CW Cleaning Impossible 46

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angelie5962 Posted messages 2 Status Member -  
 Firdaws -
Hello,

My printer is showing the error message: cleaning impossible 46. I saw on the forum that it's a problem with a full print head and that it needs to be purged. However, I can't access the maintenance. Thank you for your help.

2 answers

  1. angelie5962 Posted messages 2 Status Member 8
     
    thank you very much
    For those who might be interested: to enter the menu of the mfc 990cx, you need to press MENU + *2864. The process remains the same as for other printers thereafter.
    8
  2. jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
     
    Hello;

    Maybe a clue can be found here or browsing the FAQ section of the Brother site >> here
    Error 46 relates to a full ink reservoir that needs to be replaced >> See this link
    Also, see the link below that suggests how to reset the ink counter, which (subject to confirmation) might correct error 46 (this link is an English/French translation)
    http://translate.google.com/...

    Thank you for kindly letting us know if your issue is resolved by activating this function in the designated area
    Best regards and A+
    0