SAMSUNG LED White Screen Issue

Solved
Anonymous user -  
 Anonymous user -
Hello,
My grandmother's neighbor turned on her SAMSUNG LED television this noon, she was watching a show on France 3 when suddenly a white screen appeared instead of the image. The sound is still present. We tried changing the source and accessing the menu but nothing works.
However, the remote control still works: we can adjust the volume, change channels...

The TV was bought on May 18, 2012 at Darty Beauvais.

Configuration: Samsung LED TV

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Help me quickly!!!!

7 réponses

pomilo_13 Posted messages 25 Status Membre 36
 
Samsung puts mediocre quality components in its TVs so they break faster and people buy a new one since repairs can be more expensive than the TV itself... it’s a kind of business... sometimes it happens sooner than expected. But it can come from a poorly connected cable or something like that, but even if changing the source doesn't resolve the situation, it's more complicated...
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