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Mail in England

paulhod Posted messages 4 Status Member -  
paulhod Posted messages 4 Status Member -
Hello,

I need to send an email to a .co.uk address but the person is not receiving it; this email contains attachments. However, I have received emails from this person and I simply clicked "Reply".

I also tried sending it with Hotmail to another address that also ends with .co.uk, but without success. Is there something I can do?

Thanks in advance for your responses :)

Configuration: Windows 7 / Firefox 18.0

6 answers

  1.
    regcal Posted messages 13011 Registration date   Status Contributor Last intervention   4 659
     
    So your email is either in the spam folder or deleted by the company's antivirus due to the attachments.
    2
  2. paulhod Posted messages 4 Status Member 4
     
    Alright, is there anything to add or modify at the end of the address?

    How can I ensure this goes through? It's quite important...
    2
  3. regcal Posted messages 13011 Registration date   Status Contributor Last intervention   4 659
     
    Hello,

    are you sending and receiving an error message? Did your correspondent check their spam folder?
    1
    1. regcal Posted messages 13011 Registration date   Status Contributor Last intervention   4 659
       
      What does it yield to do a test without attachments?
      0
  4. paulhod Posted messages 4 Status Member 4
     
    No, I haven't tried, it's a company regarding my order, but I'm not receiving an error message.
    I think the person checked the spam folder, but I'm not sure.
    1
  6. regcal Posted messages 13011 Registration date   Status Contributor Last intervention   4 659
     
    nothing on your side, it’s up to the correspondent to act

    what type of attachments did you try zipping?
    1
  7. paulhod Posted messages 4 Status Member 4
     
    They are scans or photos, they are in .jpg format.
    1