Philips TV 32PFL5405H: off with flashing red light.

theouf -  
fabienne3197 Posted messages 6 Status Membre -
Hello,
A few weeks ago, my Philips television suddenly turned off. Since then, I haven't been able to turn it back on, only the red light blinks 3 times. It's two years old, the warranty has just expired, and getting it repaired is quite expensive. Do you know about this issue?
Thanks in advance.

2 réponses

Support Philips Posted messages 2396 Status Membre 554
 
Hello,

To assist you, could you please first perform the following tests:

1-Unplug your TV from the main power outlet and plug it back in after 20 minutes,

2-Make sure your cables are of good quality and securely inserted into their respective sockets,

3-Update your TV's software.

If the problem persists after these tests, we invite you to contact the Philips specialist team who will provide you with all the necessary support at:

01 57 32 40 50

Monday to Friday 08:00 - 20:00

Best regards,

Djetey - Social Media Webcare
Philips TV France
@PhilipsCare_Fr
3
Miki19
 
Hello,
Your response allowed me to restart my Philips 42pfl7108k TV. After checking for updates, the TV confirmed that the software was up to date.
1
fabienne3197 Posted messages 6 Status Membre 6
 
I have the same issue with my grandmother's TV, no image or sound, the diode blinks 3 times, how do we update it, why are so many people experiencing the same problem, why wasn't the TV set recalled, thank you it's urgent, my grandmother has nothing else to pass her days.
6