Could the issue be due to Windows updates?
Solved
JPF54
Posted messages
2
Status
Member
-
JPF54 Posted messages 2 Status Member -
JPF54 Posted messages 2 Status Member -
Hello everyone,
This past week, a flurry of Windows updates. Loaded, automatic configuration, etc. Everyone knows...
Is it a coincidence? The next day, I want to open an Office document (2007) by double-clicking, as usual.
It's new: suddenly a "Windows Installer" window appears, then "Please wait while Windows configures Microsoft Office Professional Plus 2007," and finally "The component you are trying to use is located on a CD-ROM or other removable disk that is not available. Please insert the Microsoft Office Professional Plus 2007 disk and click OK."
And below "Use source:..." followed by a field that only offers "Microsoft Office Professional Plus 2007" but next to it the "Browse" button that allows you to see what it's looking for, the clever thing: the file "ProPlusWW.msi"... But here's the thing, when I ask it to search in C:, it finds nothing and throws me the error 1706.
Not having the Office CD, since it was installed OEM by the company that provided the computer, I try Microsoft support. They kindly send me to the company in question... which is in Paris!
By chance, I try to launch Word directly. It launches! And there, when I ask it to open a doc, no problem... except that it's annoying, double-click being quite handy.
The same issue occurs with Excel and PowerPoint.
A friend told me yesterday he had the same problem after the Windows updates...
Have you had these issues like me and my buddy?
Does anyone have a solution?
I’m all ears...
Have a great weekend.
This past week, a flurry of Windows updates. Loaded, automatic configuration, etc. Everyone knows...
Is it a coincidence? The next day, I want to open an Office document (2007) by double-clicking, as usual.
It's new: suddenly a "Windows Installer" window appears, then "Please wait while Windows configures Microsoft Office Professional Plus 2007," and finally "The component you are trying to use is located on a CD-ROM or other removable disk that is not available. Please insert the Microsoft Office Professional Plus 2007 disk and click OK."
And below "Use source:..." followed by a field that only offers "Microsoft Office Professional Plus 2007" but next to it the "Browse" button that allows you to see what it's looking for, the clever thing: the file "ProPlusWW.msi"... But here's the thing, when I ask it to search in C:, it finds nothing and throws me the error 1706.
Not having the Office CD, since it was installed OEM by the company that provided the computer, I try Microsoft support. They kindly send me to the company in question... which is in Paris!
By chance, I try to launch Word directly. It launches! And there, when I ask it to open a doc, no problem... except that it's annoying, double-click being quite handy.
The same issue occurs with Excel and PowerPoint.
A friend told me yesterday he had the same problem after the Windows updates...
Have you had these issues like me and my buddy?
Does anyone have a solution?
I’m all ears...
Have a great weekend.
2 answers
-
The problem does not come from the updates but rather from the version of MS Office, which is probably not official.
-
Thank you, crocodile 15.
In fact, shortly after I sent my question to the forum and read your response (very quick!), I thought of something else.
My version of Office is authentic, as Ugolin would say, but a bug may have occurred with the Microsoft update nonetheless.
I opened Word, and in the left pane, Word Options/Resources, I enabled "Run Microsoft Office Diagnostics"... And bingo, it found a repair to do without me needing to insert any CD!
Result: double-click is working again, same for Excel, same for PowerPoint!
It's bliss.
I hope this helps those who were also affected...
See you later!
