Delete premium account rapidgator

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Tekila-Religion Posted messages 7 Status Membre -  
 Nymo Han -
Hello,

I subscribed to rapidgator for 1 month, the problem is that when this month ended, the subscription was automatically renewed, but I would like to unsubscribe and I can't find how to do it. Could you help me?

Thank you

Configuration: Mac OS X / Safari 536.25

13 réponses

BLSTR
 
Hi, I have the same problem. I sent an email to customer service but still haven't received a response. However, what you can do is cancel the automatic re-subscription, which should cancel your account at the end of the period. Go to "my account," "profile," "other," and there you uncheck "subscribe to a recurring payment." Hope this helps you!
18
Moi55135
 
I also had the same automatic recharge issue. I'm going to try the instructions you wrote BLSTR..... I hope it works to cancel everything!
0
Delf927
 
I also have this problem, I will try this solution. Thank you.
0
Tane64
 
The best option (if you can afford it, it's cheap) is to use the e-card system or tickets purchased from a tobacconist. Personally, I have the e-card system, which is offered by most banks. It generates a virtual banking code that can only be used once (like tickets bought from a tobacconist), so you don't even have to think about unchecking boxes; they won't be able to use your banking data anymore. It's really convenient!
3
bridolle
 
you go to rapidgator in your profile my account profile Modify account settings then you stop the easy payment
7
majorkhorne
 
Hi!
Did you find a solution to your problem? I just got a premium account too and this site scares me a little...
5
frankythedog Posted messages 1 Status Membre 2
 
It is written in the registration procedure, just below the credit card logos.

Q. Qu'est-ce que l'abonnement et à quoi sert-il ?
R. Lorsque vous achetez un accès Premium mensuel, vous vous inscrivez à un renouvellement automatique. Cela signifie qu'après chaque période de 30 jours, la facturation prélèvera automatiquement de l'argent de votre compte et votre accès Premium sera prolongé. Dans ce cas, il n'est pas nécessaire de s'inquiéter de l'expiration de votre compte premium - tout se passe automatiquement pour votre confort. En même temps, vous pouvez toujours vous désinscrire du renouvellement automatique.
2
zulfikarhan Posted messages 308 Registration date   Status Membre Last intervention   129
 
Hi,

they have support, a customer service, you just have to contact them and if you want to make sure they don’t charge anything to your account, go to the bank and they will tell you what to do.

Ps: look in the account section of your personal space on this site, there should be something about unsubscribing.
1
Dr NO
 
Thank you BLSTR.

It's working!
1
lyssa931
 
Hello,

Well, it's a site for thieves!
I also took out a one-month subscription in August, as it was clear to me that it was a one-month subscription and there shouldn't be any more charges.
I don't remember seeing a box that offered to charge me monthly.
So, I immediately called my bank and blocked my card, plus my insurance reimburses me!
It was only afterwards that I thought to check online if I was the only one who had been (clearly) robbed; I thought it was coming from the site but rather from nasty hackers...

This is really total nonsense!
1
zabou
 
I don't agree with you, it is stated that the subscription will renew, there's no scam, just take the time to read.
0
Korben Dallas
 
Exactly, it is stated at the time of subscription that the payment will be automatically renewed each month.
1
majorkhorne Posted messages 1 Status Membre 1
 
I created an account on this site in August

you just need to go to the account options and uncheck the automatic subscription renewal box, then don't forget to SAVE your settings

Then, send an email to the site administrators asking them to kindly delete your account and personal data permanently (in English of course)

Personally, I had no problem, quick response from the administrators and no new charges.
1
kaos
 
Rapidgator is a very, very good service, and it is safe ...
They are very serious, we won't hold it against them for pushing for renewal, but everything is written and nothing prevents you from starting with a free account to get used to the interface.

I will actually go on this blog to grab links Deleted ad Moderation CCM
1
Tekila-Religion Posted messages 7 Status Membre
 
Thank you, I sent them an email, we'll see.
0
Tekila-Religion Posted messages 7 Status Membre
 
No, I sent an email on Sunday but still no response...
0
gco49 Posted messages 9 Status Membre
 
Hello
I just got scammed by this rogue site. My registration dates back to 07/14/12 for 30 days via my credit card.
On 08/13/12, RAPIDGATOR renewed the subscription for 30 days and debited my bank account.
I filed a complaint with my bank and just received their response. Since it’s a subscription by card, I need to file a loss (easier) or theft report to get a new one issued. We have therefore immediately initiated a card cancellation.
0
Korben Dallas
 
You should read before subscribing... it's not a shady site as you say... The monthly re-subscription is automatic and it's stated when subscribing. Then you just need to go into your account settings to stop the payments, there's no need to block anything...
But by the way, who's the shadier of the two, the one hosting or the one downloading "personal videos" ;-)
0
jef > Korben Dallas
 
I'm paying for what I've taken, that's normal; now I'm paying for what I'm not taking, and that's less normal. This is a scam site.
0
Jason
 
""You need to file a declaration of loss (easier) or theft"

In other words, make a false declaration.
So a site does EXACTLY what it advertises, that is to say, charge the day before the following month without any contrary notice, which also does what your insurances, your phone subscription, Canal+ do, and it's a crook.
And a customer who doesn't read the 3 clearly written lines alerts their bank, the police, Charles de Gaulle, all while doing nothing less than something that is criminally punishable. If I were a prosecutor, it’s you I would be pursuing..
Moreover, due to idiots who see scams everywhere, banks are busy when we come for a real hacking problem...."
0
gco49 Posted messages 9 Status Membre
 
Hello
Could you tell me which bank you're with, and did you take out any special insurance?
I have a Gold card but my bank tells me that it's not a purchase but a subscription and that in this case they can't do anything. I'm with CA.
Best regards
0
Jason
 
In fact, all he needs to do is request the cancellation of the automatic payment.

Making any kind of claim on insurance here would be just... insurance fraud.
0
Nymo Han
 
Hello everyone,

I confirm the label of rogue site. Indeed, like many people, I subscribed to a rapidgator subscription which I considered particularly valuable.

After a first subscription (3 months), where, due to my lack of attention, I automatically renewed my subscription, I decided to cancel the automatic renewal of the latter.
To my surprise, a year later, I realized that I was still automatically renewed and therefore charged even though my choice to not have automatic renewal was properly recorded - and still is -

After contacting support, I received a response that omitted the possibility of a malfunction on their part even though everything proves otherwise: evidence of my inactivity on the site, on the login logs, on the downloads using my PREMIUM account.

I therefore recommend avoiding rapidgator or using the e-carte bleue system mentioned earlier.
0