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Update failed

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sylve99 Posted messages 706 Status Member -  
sylve99 Posted messages 706 Status Member -
Hello,
the PC is a little over a week old.
it has failed me with error code 652 for the update of

" Security update for the Microsoft Visual C++ 2010 Redistributable Package Service Pack 1 (KB2467173) "

what should I do?

Thank you in advance

Configuration: Windows 7 / Safari 536.11

8 answers

Answer 1 / 8
choucaldia Posted messages 3294 Registration date   Status Member Last intervention   530
 
Good evening,

you can get it directly from Microsoft here:

http://www.microsoft.com/en-us/download/details.aspx?id=21576

amclt a+
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Answer 2 / 8
sylve99 Posted messages 706 Status Member 9
 
Here is the response

The installer has detected that this computer does not meet the requirements for installing this software. You need to resolve the issues..........bla bla

"This installer requires an IA64 platform. It cannot be installed on this platform"

To know, the PC is new! What is the purpose of this update?
And why is it offered to me if I can't install it?!

Thank you
0
choucaldia Posted messages 3294 Registration date   Status Member Last intervention   530
 
re,
if it's seven in 32 bits there is no need for updates, because the update only exists in 64

cheers a+
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Answer 3 / 8
sylve99 Posted messages 706 Status Member 9
 
lolll I'm in 64!!
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choucaldia Posted messages 3294 Registration date   Status Member Last intervention   530
 
re,

so there shouldn't be any problems, yet look at the post about update failures here:

https://www.commentcamarche.net/informatique/windows/211-regler-les-echecs-de-mises-a-jour-de-windows/

best regards a+
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Answer 4 / 8
sylve99 Posted messages 706 Status Member 9
 
Is it possible to do it on XP? I'm on seven, is it still doable?
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choucaldia Posted messages 3294 Registration date   Status Member Last intervention   530
 
re,

there's no need to look, I just saw that it's only for repairing Windows, not for updates, and it doesn't work for Seven. What version of Seven do you have?

best regards, a+
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Answer 5 / 8
sylve99 Posted messages 706 Status Member 9
 
Hello,

I have Windows 7 Home Premium
Service Pack 1

Thank you
0
choucaldia Posted messages 3294 Registration date   Status Member Last intervention   530
 
re,

like me then in 64 bits, it works for me, the updates are up to date and there are no failures, I don't see why?, try disabling the firewall like in Vista maybe that’s the solution

best regards a+
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Answer 6 / 8
sylve99 Posted messages 706 Status Member 9
 
I'm going to try! For a PC that's only a week old, that sucks lolll

Thanks, I'll keep you updated.
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choucaldia Posted messages 3294 Registration date   Status Member Last intervention   530
 
Hi,
yes, it's for 1 week, it's short for me, he is almost 2 years old and no problems, no reinstallation yet, still the same as at the beginning.

Best regards, see you later.
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Answer 7 / 8
sylve99 Posted messages 706 Status Member 9
 
It worked ;-))

Thank you very much for your help
Have a good afternoon
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choucaldia Posted messages 3294 Registration date   Status Member Last intervention   530
 
re,

oh good, with the firewall disabled it works, just like on Vista, and since it's the same improved base, that makes sense, but they could have made an effort anyway.

I'm glad it works for you.

best regards, see you later.
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Answer 8 / 8
sylve99 Posted messages 706 Status Member 9
 
I used to have Vista and I didn't have this problem!!

Thank you very much A++
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