Package Blocked in Brussels Customs

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Anonymmenshow Posted messages 18 Status Membre -
Anonymmenshow Posted messages 18 Status Membre - 22 Nov 2012 at 03:49

Hello,
I'm posting on this forum to get some information:
I bought 2 items online, which are being shipped from China.
I received 2 tracking numbers. Sent via EMS.

I'm going to the website: http://www.ems-tracking.net/
And I see this (below). What should I do?
I don't really understand what all these messages mean.
Hoping I have given enough information.

Tracking Number: EE584169642CN
Date/Time Location Activity
2012-06-18 19:09:00 CHANGSHA Posting
2012-06-19 09:03:07 CHANGSHA Arrival at Sorting Center
2012-06-19 11:34:13 CHANGSHA Despatch from Sorting Center
2012-06-20 11:16:00 GUANGZHOU Arrival at Sorting Center
2012-06-21 01:11:00 GUANGZHOU Despatch from Sorting Center
2012-06-25 21:11:00 KINGDOM OF BELGIUM BRUSSELS EMC Arrival at Sorting Center
2012-06-25 21:11:00 KINGDOM OF BELGIUM BRUSSELS EMC Handed over to Customs
2012-06-26 10:38:00 KINGDOM OF BELGIUM BRUSSELS EMC Handed over to Customs
2012-07-04 07:36:00 KINGDOM OF BELGIUM BRUSSELS EMC Attempted delivery
2012-07-04 07:36:00 KINGDOM OF BELGIUM BRUSSELS EMC Handed over to Customs
2012-07-04 07:36:00 KINGDOM OF BELGIUM BRUSSELS EMC Released from Customs

Tracking Number: EE584169625CN
Date/Time Location Activity
2012-06-18 09:00:00 BAODING Posting
2012-06-18 17:07:47 BAODING Despatch from Sorting Center
2012-06-18 23:26:01 BEIJING Arrival at Sorting Center
2012-06-19 00:46:10 BEIJING Despatch from Sorting Center
2012-06-22 20:32:00 KINGDOM OF BELGIUM BRUSSELS EMC Arrival at Sorting Center
2012-06-22 20:32:00 KINGDOM OF BELGIUM BRUSSELS EMC Handed over to Customs
2012-06-25 12:50:00 KINGDOM OF BELGIUM BRUSSELS EMC Handed over to Customs
2012-07-04 09:42:00 KINGDOM OF BELGIUM BRUSSELS EMC Attempted delivery
2012-07-04 09:42:00 KINGDOM OF BELGIUM BRUSSELS EMC Handed over to Customs
2012-07-04 09:42:00 KINGDOM OF BELGIUM BRUSSELS EMC Released from Customs

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5 réponses

Réponse 1 / 5

casimire666 Posted messages 2483 Registration date Status Membre Last intervention 721

salut
Released from Customs
= Released from Customs,
so it will be delivered in a few days!

Anonymmenshow Posted messages 18 Status Membre 14

Here it is, on 11/21/2012, 106 euros to pay (customs) Package received, almost 6 months of waiting, Thanks to whom? the post office. RESOLVED

Réponse 4 / 5

Anonymmenshow Posted messages 18 Status Membre 14

Hi,
I contacted customs by email and they responded with the following:

Hello,

You can find more information about packages on the following website:

http://fiscus.fgov.be/interfdanl/fr/citizens/pakket.htm

We advise you to contact Belgian Post International (BPI). This service handles customs formalities (import declaration, calculation of import taxes, etc.) for bpost. In this situation, the post acts as the declarant for your package. Bpost prepares the declaration based on the documents attached to the package. If these documents do not contain all the necessary information, bpost will contact you to obtain the required information. Only when the declaration is made does bpost present it to customs for possible inspection.

BPI should be aware of the status of your package and should be able to provide you with more information regarding your parcel.

If BPI informs you that your package is blocked by customs, BPI must provide you with the customs case number for your blocked package. This number is not the same as the tracking number. Based on the customs number, we can conduct further research. If BPI cannot provide you with the customs number, your package is not with customs.

You can contact Belgian Post International at the following address:

Belgian Post International
EMC Bâtiment/Gebouw 829 C
1931 Brucargo (Zaventem)
BPI.csclearance@bpost.be
TEL: 02/278.50.80
FAX: 02/278.50.82

Sincerely,

Regional Direction D&A Brussels

So I immediately contacted BPI
A woman answered with a Dutch accent. I asked her for more information about my packages; she asked for my tracking numbers and then told me that the packages had been seized by customs and that I should receive a letter soon but didn’t seem to know much more. So “Released from Customs” that I thought meant released from customs apparently does not mean that. I hope I won’t have to pay a high tax or fine. Well, we’ll see, I’ll keep you updated!

Migu

I'm in the same boat, I often order from China and have never had any issues with the post or even customs.
I received a letter from BPOST stating that they needed information to release my package.
I sent proof via email and I will call them tomorrow to get more information.

Anonymmenshow Posted messages 18 Status Membre 14

Keep us updated, I'm still waiting, they are slow...

Kayla2609 Posted messages 4 Status Membre

Hello, I need help!
Since 08-08-2012, I apparently have a package stuck at customs!
The first time, I was told it was destroyed and that I would receive a letter.
The second time I called, I was told it wasn't destroyed, but that it was stuck there, waiting for a brand expert to determine if it's a counterfeit or not.
As soon as it is processed, I would receive a letter informing me of the destruction
or delivery of my package!
Since September, I have still not heard any news about my package!
I tried to have another one delivered because of the package stored at customs, where I bought it in China, since I have an order confirmation, but they didn't want to hear anything because I have no proof from customs! What can I do to find out where my package really is and when I will receive it?
If someone can respond, I would appreciate it....

Package Blocked in Brussels Customs

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