2 réponses
hello
you need to wait a little longer
he is probably stuck at customs; do you have any explanatory messages from Chronopost or customs? (lost documents, illegal content, counterfeit goods? or anything else?
Customer Service for Individuals:
0 969 391 391 (non-surcharged call)
Monday to Friday from 8 am to 7 pm and Saturday from 8 am to 12 pm.
For other carriers see here: https://forums.commentcamarche.net/forum/affich-32779489-colis-bloque-a-roissy-hub-bscc-pic-93#1
It seems Chronopost is in charge of this package (independent service from La Poste)..
If you have a tracking number,
ask Chronopost International (Roissy Agency) where your package is. but you'll probably have to wait until Monday.
you need to wait a little longer
he is probably stuck at customs; do you have any explanatory messages from Chronopost or customs? (lost documents, illegal content, counterfeit goods? or anything else?
Customer Service for Individuals:
0 969 391 391 (non-surcharged call)
Monday to Friday from 8 am to 7 pm and Saturday from 8 am to 12 pm.
For other carriers see here: https://forums.commentcamarche.net/forum/affich-32779489-colis-bloque-a-roissy-hub-bscc-pic-93#1
It seems Chronopost is in charge of this package (independent service from La Poste)..
If you have a tracking number,
ask Chronopost International (Roissy Agency) where your package is. but you'll probably have to wait until Monday.