Network card issue (code 52)

Solved
helion27 Posted messages 33 Registration date   Status Member Last intervention   -  
exla Posted messages 22532 Status Contributor -
Hello,

I am writing to you because I have a problem with my laptop (Hp pavilion dv7). I can no longer connect to the internet; I opened the device manager and my network card appears with an exclamation mark.
I checked the device status: Windows cannot verify the digital signature of the drivers required for this device. It is possible that a recent hardware or software change has installed a corrupted file or one with an incorrect signature, or that it is malware from an unknown source (Code 52).

After seeing that, I ran a scan, etc. .. nothing worked. Then I performed a system restore to return to the state where my network card was still working. Then Windows prompted me to update, I did, I restarted my computer, and I see that I no longer have internet; my network card has the same issue again.
Anyway, I don’t know if I need to uninstall it or if there is a driver problem.
I hope it’s not too serious, and thank you in advance.

3 answers

exla Posted messages 22532 Status Contributor 3 600
 
Good evening,

uninstall the driver via the device manager, restart the PC, and reinstall the driver, then try it out.
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Best regards, exla
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helion27 Posted messages 33 Registration date   Status Member Last intervention   1
 
Okay, thank you, I'll give it a try and keep you updated.
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helion27 Posted messages 33 Registration date   Status Member Last intervention   1
 
It's good, it works :) Thank you, exla!
-1
exla Posted messages 22532 Status Contributor 3 600
 
You're welcome

Have a good evening
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