Money - incorrect password

Solved
Mayrone -  
jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   -
Hello,

I can no longer access Money, it says my password is incorrect even though it’s the right one.

I only cleared the temporary files in my browser.

Could someone please help me?

Thank you in advance

Configuration: Windows 7 / Firefox 12.0

1 answer

jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508
 
Hello;

Are you sure you are typing the correct password (Caps Lock/Num Lock) since it seems odd that MsMoney no longer recognizes its password if it has not been changed?

On which medium is the backup installed (USB key/CD/DVD or external hard drive)?

What is the exact message displayed when MsMoney opens, and since when have you had this message?

--

Please come back to the Forum to indicate whether it has been resolved or not.

Best regards
0