HDMI (HDCP) issues

tonyo948 Posted messages 111 Status Member -  
Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   -
Hello,

I just acquired an Asus N55SF-S2496V laptop and when trying to connect it to my screen, I get a message indicating that the screen does not support the HDCP format via HDMI.
However, the screen and HDMI cable worked with my desktop.
I don't see where the problem is; if you could help me get my screen working with my laptop that would be great because I haven't been able to watch movies on my big screen for 2 weeks --".

Thank you.

Configuration: Windows XP / Firefox 12.0

16 answers

stewartia Posted messages 12469 Status Member 2 936
 
When you connect your mobile to the TV, make a desktop extension instead of a clone.
You need to go to the display control panel or right-click on the desktop and go to the graphics card manager.
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tonyo948 Posted messages 111 Status Member 3
 
Thank you, Stewartia, for your response.
But I already carried out this operation at the beginning, it worked, and then it stopped working; I don't understand.
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Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
 
Hello,

Right-click on the Desktop > NVIDIA Control Panel.

Take a look inside.
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tonyo948 Posted messages 111 Status Member 3
 
I had already fiddled with it, but when I came in earlier, I will fiddle with it again and I'll keep you updated.
Thank you for your help.
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tonyo948 Posted messages 111 Status Member 3
 
It still doesn't work.
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Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
 
Reinstall the driver, take it from the Asus website:
http://support.asus.com/download/options.aspx?SLanguage=en-us
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tonyo948 Posted messages 111 Status Member 3
 
It's still not working.
But what's strange is that the Intel manager doesn't recognize the screen, while Nvidia does, and so does Windows. I don't understand, I've uninstalled both drivers and reinstalled them, and it still doesn't work. I'm wondering if it might be a cable issue? 1.3 since mine isn't.

The current cable worked with micro HDMI on a GTX560Ti FrozaII OC (which I'm selling if anyone's interested) with an AMD Phenom X3 processor, so there's definitely no Intel involved. It's probably the problem (Intel) that's being finicky.
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stewartia Posted messages 12469 Status Member 2 936
 
In the NVidia control panel, do you have the "HDTV" activation?
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tonyo948 Posted messages 111 Status Member 3
 
No, it does not appear in every tab or in the menu.
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stewartia Posted messages 12469 Status Member 2 936
 
What is the brand and model of the screen?
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tonyo948 Posted messages 111 Status Member 3
 
Philips SLC4 31Eab, here is the model. Sorry for the delay.
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Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
 
In the Device Manager, under Monitors, what name does your Philips monitor appear as?
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tonyo948 Posted messages 111 Status Member 3
 
[URL=http://www.hostingpics.net/viewer.php?id=443897gestionnaire.jpg][IMG]http://img15.hostingpics.net/thumbs/mini_443897gestionnaire.jpg[/IMG][/URL]

or click here: http://hpics.li/bc51f00
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Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
 
Windows uses a generic driver for your screen.

I searched for your screen model on the Philips website, but I couldn't find anything:
https://www.philips.fr/c-m/service-client
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tonyo948 Posted messages 111 Status Member 3
 
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Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
 
Check if Windows Update is offering you a driver update for your screen.

Have you tried disabling the Intel graphics chipset to keep only the nVidia to see if that changed anything regarding your problem?

https://www.jeuxvideo.com/forums/1-19348-390961-1-0-1-0-resolu-desactiver-intel-graphic-hd.htm
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