Error 0xc19a0035

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Jann31 Posted messages 717 Registration date   Status Member Last intervention   -
Hello,

I have an HP Photosmart B110a printer and it displays the following message:

Ink system failure
0xc19a0035
Turn the printer off and then on

That's what I did but it doesn't work. I also tried a reset without success.
This has happened twice, and the first time it was resolved after changing the cartridges. But now they are all brand new!
Who can help me because it seems that I can't rely on HP! And I am desperate.
Thank you in advance.
Best regards,
Line,

Configuration: Windows 7 / Safari 535.19

1 answer