Facebook: very slow login to my account

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monsieur752 Posted messages 3 Status Member -  
 IBrahim -
Hello,

I can hardly access my Facebook account anymore. The loading time is endless.

I don’t have this issue on other sites (the speed is normal).

A friend logged into his own Facebook account from my place, and he had no problems.

Thanks in advance,
Th

Configuration: Windows 7 / Firefox 9.0.1

6 answers

  1. babacool-13 Posted messages 583 Status Member 118
     
    Hi, the problem with slow Facebook is often due to an IPv6 issue

    1 --> Go to: Control Panel\Network and Internet\Network and Sharing Center

    2 --> Click on your network connection

    3 --> Go to properties

    4 --> Go to the "network management" tab and disable "Internet Protocol version 6 (TCP/IPv6)"

    5 --> Click on the OK button

    There you go, I hope this will work :)

    Have a good evening and keep me posted!

    Babacool-13
    19
    1. Alex59000
       
      Hi Babacool-13,

      I'm following your steps, but when I get to step 2, clicking on network connection, what exactly do I need to click on? I click on my modem, and then I have 6 different choices, and I right-click on some of them. Some have properties and others do not, but in none of the cases can I access the network management tab.. :/

      Can you help me out, please? I'm on Windows 7.

      Thank you for your response.

      Have a good evening.
      0
  2. zViirTuooZx Posted messages 37 Status Member 2
     
    It's the same for me, all the sites other than Facebook are working very well, so we can very well assume that it's Facebook that's having issues, and it will most likely be fixed soon.
    3
    1. zViirTuooZx Posted messages 37 Status Member 2
       
      On the other hand, it's strange, I can connect, but very slowly, so we might not have the same problem. I recommend waiting a bit, or if someone else has a solution.
      0
    2. monsieur752 Posted messages 3 Status Member 2
       
      Yes, I can also connect, but very slowly. The strange thing is that after logging out of my account, we tried to connect to a friend's account from the same computer, and it worked normally. We repeated the operation on both of my computers (a Mac and a PC) and it went exactly the same on each one.
      0
    3. zViirTuooZx Posted messages 37 Status Member 2
       
      Me personally, I have no more problems, does it continue with you?
      0
    4. guill6902
       
      same here, super slow connection!
      0
    5. kash78
       
      I have this problem too since yesterday!
      0
  3. monsieur752 Posted messages 3 Status Member 2
     
    IPv6 protocol disabled on the Mac and PC, it seems to work much better.

    Thank you very much for the info!

    (but what is that damn protocol for? What difference does it make to disable it???)
    2
  4. babacool-13 Posted messages 583 Status Member 118
     
    Hi,

    Alex59000, you need to choose your connection (the RJ45 one preferably)

    monsieur752, since I can't explain everything in one post, read this and you'll understand https://www.commentcamarche.net/contents/524-le-protocole-ipv6

    Have a nice day :)

    Babacool-13
    2
  5. monsieur752 Posted messages 3 Status Member 2
     
    If I understand correctly, IPV6 is supposed to be an improvement that allows more and more computers to connect to the internet... But it conflicts with FB's connection protocols, and progress is turning into a hassle. Haaa... Technology.

    Anyway, I can access my FB account again. Thank you very much!
    1
  6. babacool-13 Posted messages 583 Status Member 118
     
    Hi,

    It seems that the issue might be related to IPv6 and the absence of IPv6 DNS configuration on our end. All we need to do is set the OpenDNS IPv6 DNS.

    Have a nice day :)

    Babacool-13
    0
    1. houria 37
       
      Hello,
      I’ve had the same problem for two days; my Facebook page is blank, only the titles are displayed!!!! What should I do??
      0
    2. NATHALIE59
       
      Could you tell us how to set the DNS to IPv6?
      0
    3. feelhip
       
      It works, thank you ma'am.
      0
    4. memss Posted messages 121 Status Member 9
       
      You're welcome, it's normal :)
      0