Livebox red light..
Solved
orochimau
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kaumune Posted messages 22605 Registration date Status Contributor Last intervention -
kaumune Posted messages 22605 Registration date Status Contributor Last intervention -
Hello,
I have a problem with my Livebox for several months: When I connect it to a phone socket (as well as to power), it starts up and then the red @ light blinks quickly (5 times a second). When I go to the default gateway (192.168.1.1), I get an error message: ADSL line not synchronized. I called customer service, and they gave me the FTI/ username and password again, but it's still the same. They told me they could send a technician, but I would like to know first what this technician will do that customer service hasn't done, considering I've obviously tried restarting the Livebox (even a reset).
I have already tried changing the filter, I don't use an extension, and the problem persists even if no device is connected to a phone socket.
My phones work very well (so my line is operational?)
I should mention that I live in an old house. Maybe the cables are the issue?
Thank you in advance for your responses.
I have a problem with my Livebox for several months: When I connect it to a phone socket (as well as to power), it starts up and then the red @ light blinks quickly (5 times a second). When I go to the default gateway (192.168.1.1), I get an error message: ADSL line not synchronized. I called customer service, and they gave me the FTI/ username and password again, but it's still the same. They told me they could send a technician, but I would like to know first what this technician will do that customer service hasn't done, considering I've obviously tried restarting the Livebox (even a reset).
I have already tried changing the filter, I don't use an extension, and the problem persists even if no device is connected to a phone socket.
My phones work very well (so my line is operational?)
I should mention that I live in an old house. Maybe the cables are the issue?
Thank you in advance for your responses.
1 answer
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I think I have found the solution :(
While disassembling my phone sockets, I realized that 2 to 3 wires were missing in each socket. The phone can therefore work, but not ADSL.
I will have to change the sockets, so an electrician will have to do that :/
The technician will be useless.
I am therefore marking this as resolved..
