Bigben PHS 10 Headphone Connection

Solved
ciota Posted messages 48 Status Member -  
 pap -
Hello, I can't seem to install my audio headset for PS3.

I have a slight buzzing and nothing more.

I hope you can help me ;) Thank you in advance!

6 answers

  1. ciota Posted messages 48 Status Member 18
     
    Up please! :)
    --
    3
    1. pap
       
      Good evening,
      I'm unable to download the pilot application on my mobile phone to use the device. Could you help me?
      0
  2. FabienBBI
     
    Hello,

    I am Fabien from Bigben Interactive. We have just identified your issue.
    I would like to direct you to our technical support to access the manual that explains how to connect the PHS 10 headset.

    You can find the support at this address:
    http://www.bigben.fr/support

    At the bottom of the page, click on "Choose your platform" and then on "Sony PlayStation 3". Then select "Choose your product" and "Gaming PHS 10".
    You will find the manual in the menu that appears.

    If you have any questions, I recommend sending an email to support[at]bigben.fr

    Best regards,
    Fabien
    2
  3. FabienBBI
     
    Hello,

    I am delighted that your issue could be resolved so quickly and efficiently.

    Best regards,
    Fabien
    1
    1. FabienBBI
       
      Hello tezz.

      I will consult our technical team and then I will get back to you to give you an answer.

      Fabien
      0
    2. tezz
       
      I found it.
      But now, can I listen to the game sound on phs 20?
      0
    3. ciota Posted messages 48 Status Member 18
       
      Sure on the phs I can you must certainly be able on your phs 20 ;)
      0
    4. FabienBBI
       
      Hello,

      The user manual available in the support section of the site www.bigben.fr will likely resolve your issue.
      A description of the connections is included in this manual.

      Fabien
      0
    5. lucaaaa
       
      Hello everyone, I have the Bigben PHS10 headset with microphone. Everything works except the microphone, I can't get it to work, the microphone jack stays empty and I don't know where to connect it. Can someone please help me?
      0
  4. ciota Posted messages 48 Status Member 18
     
    I'll try right away, thank you!
    Was there no manual in French in the box, was that normal?
    0
  5. ciota Posted messages 48 Status Member 18
     
    It works very well, I would have never thought to plug it in like that, a big thank you ;)

    Rodolphe.
    0
  6. tezz
     
    Hello,
    I bought PHS 20 from Big Ben Interactive and I followed the instructions, but it didn't work at all. So I went to the website, I read the manual, and I've tried everything but with no results.
    Can you help me? Thank you in advance.
    0
    1. lasmala
       
      me too, impossible to solve the problem...
      0