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Philips TV won't turn on, fixed red LED!

Lynette -  
 Anonymous user -
Hello,

I have a problem with my Phillips 32PFL5606H TV that I bought only 2 months ago! It won't turn on and the red light stays solid. Could it be stuck in standby? Thank you for your replies!

Configuration: Windows 7 / Safari 535.7

2 réponses

Réponse 1 / 2
Anonymous user
 
Hello, perhaps you have locked it by mistake
check your manual on this matter
Otherwise: return to customer service and if repair is necessary, demand a straightforward exchange of the TV (if it malfunctions after only 2 months, this exchange is necessary)
3
Lynette
 
I've reread the manual thoroughly, but nothing works. I'll call customer service on Monday if the problem persists! Thanks for the reply.
0
Anonymous user > Lynette
 
Did you replace the remote control batteries with new ones?
Are they inserted the right way?
Try pressing the '8' button four times in a row.
Have you tried unplugging the TV from the power outlet and seeing if it 'wakes up' after plugging it back in?
Have you checked the 'paper' manual or its CD-ROM version provided with the TV (the latter contains more information than the paper version)?
0
Lynette
 
So the batteries are new, in the right direction.
I tried 8888, no reaction, same for plugging and unplugging, the TV remains unresponsive.
No CD version but Paper, nothing works...
1