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Home Cinema Sound Cut Issue

Lorisator Posted messages 3 Status Member -  
 richard tessier -
Hello,
I’m new to the forum; I often browse it to find answers to my questions, but I’m completely stuck this time...

I own a Samsung TV (ue40d6500) and a Samsung home cinema (HT-D5500).

My connections are as follows:
HD decoder > HDMI 1.4 > TV
Xbox 360 > HDMI 1.3 > TV
Blu-ray player > HDMI 1.4 > TV
Blu-ray player > optical cable > TV
Speakers and subwoofer > original cables > Blu-ray player

So I’ve checked everything; my connections are perfect... I’m getting the sound from my TV to the home cinema by setting it to the optical digital output.

However, I’m experiencing sound dropouts... They can last from 1 to 5 seconds and are quite random. I didn’t have any while watching TV (though I didn’t insist too much), but while playing on the 360 or listening to music on it...

Could this be related to the HDMI cable of the 360 being "weaker" than the others (no 3D support on the console) or a problem with the home cinema itself? How can I fix it?

Thank you for responding to those who have an idea.

3 answers

  1.
    Lorisator Posted messages 3 Status Member 1
     
    So I looked into all of this last night; actually, it comes from my game (I think...), let me explain:

    So yesterday I calibrated the sound with the microphone; it's automatic and quite well done. I saw that my devices were already synchronized, no problem there.

    I listened to some music again, this time by connecting the iPhone directly to the home cinema; I turned it up, tried several types of sound, no issue...

    I left the TV sound on the home cinema all evening, same, nothing special, no dropouts...

    At the end of the evening, I started playing on the 360 again, and I noticed that the dropouts (which were still present) happened at the same time as the crowd noise in the game NBA 2K12 (when you make a spectacular basket or come back in the score, etc...)
    In short, as soon as the crowd gets excited, boom, it cuts out and comes back when it calms down.

    I lowered the crowd noise in the game options, and from 40% it stops cutting out, but it completely ruins the game's atmosphere...

    I haven't tested on other games, and I absolutely don't understand why this is happening....
    1