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General failure for the network card

tenace Posted messages 840 Status Member -  
tenace Posted messages 840 Status Member -
Hello,
I just received a PC that I've been told has network issues.
When I ping 127.0.0.1 it indeed indicates "general failure."
When I plug the network cable into the router, the green light on the card lights up and the yellow one blinks 3 times.
The network is recognized by its name.
The same goes for a USB Wi-Fi dongle.
I have uninstalled the card and the driver then reinstalled them, but nothing works.
I also installed another network card but the problem remains the same.

Does anyone have any idea what might be causing this "general failure"?
Thank you very much in advance for your responses.

Kev.

Configuration: Vista Home Edition

--
It is more difficult to disintegrate a prejudice than an atom (Einstein)

6 answers

  1.
    Latinox Posted messages 397 Status Member 112
     
    Hello,

    What does ipconfig show?
    This will allow me to see your network settings.
    --
    The geek doesn’t come out of the subway, he frees up RAM.
    0
  2. tenace Posted messages 840 Status Member 224
     
    Hello, sorry for the late reply, I wasn't in front of the computer.
    ipconfig gives by default ipv4 169.254.13.66
    Subnet 255.255.0.0
    Gateway none
    --
    It is more difficult to disintegrate a prejudice than an atom (Einstein)
    0
  3. tenace Posted messages 840 Status Member 224
     
    I just tried ipconfig /release all, it tells me "no card has the status allowed for this operation

    /renew
    Unable to contact your dhcp server
    --
    It is more difficult to disintegrate a prejudice than an atom (Einstein)
    0
  4. tenace Posted messages 840 Status Member 224
     
    I correct an info, the network is not recognized. It indicates "unidentified network" in the network and sharing center
    --
    It is harder to disintegrate a prejudice than an atom (Einstein)
    0
  6. Latinox Posted messages 397 Status Member 112
     
    If you try to set up your network card by providing the correct IP and the correct gateway, what happens?
    --
    The geek doesn't leave the subway, he frees up RAM.
    0
  7. tenace Posted messages 840 Status Member 224
     
    same here, but I think I will reinstall Windows, it will be easier.
    Have a good evening
    Kev
    --
    It is more difficult to disintegrate a prejudice than an atom (Einstein)
    0