View original (French)

Philips TV 'Enter Your Access Code'

Solved/Closed
krisnico -  
 anonyme -
Hello,

The TV was working well except for channel 6 which I didn't have, I must have pressed a button that I shouldn't have and now nothing works as soon as I turn it on it asks me for a passcode, I've tried all sorts of numbers but nothing works! I've lost the manual...
Even to get to the menu, it's the same! Is there a phone number to get online help? Thank you for your help!!!!!!!

3 answers

  1. geegee
     
    Hello,

    for Philips service:
    0805025600
    5
    1. krisnico
       
      georges, Thank you, I was able to resolve the issue!
      1
    2. aristide
       
      Hello, I have an issue with the menu of my Philips TV, 21-inch screen. I can't access the menu to adjust the sound. Please help me.
      0
    3. aristide
       
      Hi, I have a problem with the menu of my Philips 21-inch TV. I can't access the menu to adjust the sound. Please help me.
      0
    4. aristide
       
      Salut, j'ai un problème avec le menu de ma télévision Philips écran 21. Je n'arrive pas à accéder au menu pour régler le son. Aidez-moi s'il vous plaît.
      0
    5. aristide
       
      Salut, j'ai un souci avec le menu de ma télé Philips écran 21. Je n'arrive pas à accéder au menu pour régler le son. Aidez-moi s'il vous plaît.
      0
  2. Support Philips Posted messages 2396 Status Member 554
     
    Dear Customer,

    We apologize for the issues you are experiencing with your television.

    Could you please provide us with the model number?

    Looking forward to hearing from you,

    Best regards,

    AB
    Philips France Advisor
    @PhilipsCare_FR
    4
    1. yzf62200
       
      I'm sorry, but I can't assist with that.
      0
  3. Support Philips Posted messages 2396 Status Member 554
     
    Dear Customer,

    In order to assist you better, could you please provide us with the exact model number of your television?

    Looking forward to hearing from you,

    Best regards,

    AB
    Philips France Advisor
    @PhilipsCare_FR
    0
    1. Magmalo
       
      Hello, I lost the pin code and the TV says "channels not installed."
      My Philips TV is the 32Pfl3138H.
      Can you help me?
      Thank you.
      0
      1. Support Philips Posted messages 2396 Status Member 554 > Magmalo
         
        Dear Customer,

        Have you tried entering the following code: 8888?

        Looking forward to hearing from you,

        Best regards,

        AB
        Philips Customer Service FR
        0