camera battery not charging Solved

Question

Hello!
I have a problem with my camera (KODAK M522)
I just received it from France (it's new) and when I want to charge the battery, nothing happens; the camera works because it's plugged in, but the charge indicator doesn't light up.
I checked on the Kodak website, they say:

"If the battery is completely drained and the camera won't turn on, charging may take up to 10 hours."

The battery is a Kodak KLIC-7006 3.7V <740mAh

If someone can help me, thank you in advance!!

Koutiofull · Accepted Answer

Hello!!  Great news! After going to 3 or 4 stores, a salesperson had the good idea to slightly "take out" the plugs and voilà, the device turned on!

antipolis a · Answer

"The device works because it is plugged in but the charge indicator does not light up.
No, no, it works because it is plugged in.
However, if the charge indicator does not light up, there is a problem.
Check if there is any protection (plastic film) on the battery contacts."

Koutiofull · Answer

What I meant to say is that the device works when plugged in, but the battery doesn't charge :)  And no, there is no plastic film :S

antipolis a · Answer

So the power supply is working.

There is a contact issue, or the charging circuit is dead. Or the battery is toast. On a new device, that’s surprising. But anything can happen.
Or maybe there’s a trick to start the charging!!!!

You can ask for help here:
https://www.kodak.com/corp/default.htm?pq-path=2300863&pq-locale=fr_FR

Koutiofull · Answer

Thank you for your response. I just sent an email to Kodak, but since I am in New Caledonia, I doubt they will be able to do anything...

antipolis a · Answer

They should at least be able to respond to you.

I did not find a user manual on the KODAK website.
Take a look at your manual.
There might be a tip to start the charge! ! !

I’m keeping your topic in mind.
I activated "Receive replies by email"
Let us know how your issue progresses.

I wrote "us" because any information might interest CCMists who follow us without speaking up.

Best regards.

antipolis a · Answer

So the electrical connection was not established between the battery and the device.  Glad your issue is resolved.  Best regards.

Camera battery not charging

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