Free server block step 1

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Brandon33 Posted messages 127 Status Member -  
Brandon33 Posted messages 127 Status Member -
Hello,

I received my Free Revolution more than a week ago. I installed it, everything went well, everything works as it should.
I had internet until last night. Indeed, I woke up to see on the Freebox step 1 booting FTTP and xDSL modules. On the Free TV, it says: check that the Freebox server is properly connected to the internet. My line is activated, I don't understand anything. The Freebox is stuck on step 1!! Please help me^^

Configuration: xp

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2 answers

Cébienkansamarch
 
Hi
if your v6 is stuck on step 1, there are two possibilities:
- Your Freeplug is faulty (try using the Freeplug from the other box)
- Or your box has burned out (due to a thunderstorm, an unexpected power outage, a manufacturing defect, ...)

First, swap the Freeplug power supplies between your two boxes.
If nothing changes, make an appointment with a technician.

See you!
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