Freebox stuck on step 6
Solved
Linda
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brupala Posted messages 111935 Registration date Status Membre Last intervention -
brupala Posted messages 111935 Registration date Status Membre Last intervention -
Hello,
My Freebox has been stuck on step 6 for the past 1.5 hours. I contacted Free from my mobile, and they opened an incident ticket for me. What should I do????
Thank you
Configuration: Android / Chrome 72.0.3626.121
My Freebox has been stuck on step 6 for the past 1.5 hours. I contacted Free from my mobile, and they opened an incident ticket for me. What should I do????
Thank you
Configuration: Android / Chrome 72.0.3626.121
6 réponses
Hello
the ticket is unnecessary in your case, it’s a network failure affecting your distributor or DSLAM and there's nothing you can do
if you tell me which distributor you depend on, I will let you know if there is a failure, I don’t need your address, just tell me at least the region and if possible your city
the ticket is unnecessary in your case, it’s a network failure affecting your distributor or DSLAM and there's nothing you can do
if you tell me which distributor you depend on, I will let you know if there is a failure, I don’t need your address, just tell me at least the region and if possible your city
It's the first time this has happened to me ????????
The DSLAM is the PEL 22-22171PEL
Thank you