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Unable to delete a file from the spooler

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Gilbert35 -  
 reconnaissant -
Hello,

I have a file in my print queue (LEXMARK Series 1200 printer) that I can't get rid of, and it's blocking all my prints.
1st solution: Several attempts to delete it via the Printer menu/Delete, nothing works, no deletions possible.
2nd solution: I tried running a command prompt (net stop spooler, then net start spooler), still nothing works.
3rd solution: Turning the computer off and on again, and still nothing... the file is still in the print queue.
Does anyone have a solution to propose?

Configuration: Windows Vista / Internet Explorer 9.0

4 answers

  1.
    joomliner Posted messages 93 Status Member 36
     
    Here is an interesting solution:

    With administrator rights,
    1. Control Panel > Administrative Tools > Services
    2. Right-click on Print Spooler, choose Stop
    From this point on, no one will be able to print.

    3. Go to this folder C:\WINDOWS\System32\spool\PRINTERS
    4. Delete all the files present
    5. Restart the service mentioned in 2.

    Good luck!!

    Source: https://www.online-tech-tips.com/computer-tips/how-to-forcefully-clear-all-jobs-from-a-print-queue/
    --
    JoomLiner is an affordable ride to get you on track of the World wide web.
    26
    1. Julius
       
      Thank you very much, you just saved my class for tomorrow, it works!
      0
    2. Gilbert35
       
      Thank you very much Joomliner, the solution you proposed helped me resolve my issue.
      1
    3. Alice
       
      Thank you, it works.
      0
    4. laurebeb
       
      Yes, well done, sorted in 2 minutes.
      0
    5. San
       
      It worked, thank you very much. At first, I was worried that it hadn't worked because I had left the print queue window open and therefore had the information before the operation. I closed and then reopened the print queue window and there were no more jobs.
      I was able to print my resume. Thank you.
      0
  2. byaouank Posted messages 12 Status Member 4
     
    Thank you Joomliner for this clear response that allowed me to solve the problem in 30 seconds.
    Much better than a 50-page USER MANUAL on a CD where nothing is ever found.
    0
  3. Alkinoos
     
    Hello,
    Quick and effective solution on Win10.
    Thank you for this advice.
    0
  4. jocoli Posted messages 15 Status Member 1
     
    Thank you,

    Fortunately, there are good souls to fix the problems with Windows 10.
    What a MMMMMMMMMMMMMMMMMMMMMMM since the update,...
    In 20 years of computers, I've never had such a M. before:
    Except for Windows Vista, 98, Me, and so on
    Cheers
    Joël
    0
    1. IerpLoi Posted messages 1 Status Member
       
      Excellent solution, the only one that works among those found online!
      Thank you joomliner!
      0