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Unable to delete a file from the spooler

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Gilbert35 -  
 reconnaissant -
Hello,

I have a file in my print queue (LEXMARK Series 1200 printer) that I can't get rid of, and it's blocking all my prints.
1st solution: Several attempts to delete it via the Printer menu/Delete, nothing works, no deletions possible.
2nd solution: I tried running a command prompt (net stop spooler, then net start spooler), still nothing works.
3rd solution: Turning the computer off and on again, and still nothing... the file is still in the print queue.
Does anyone have a solution to propose?

Configuration: Windows Vista / Internet Explorer 9.0

4 answers

Answer 1 / 4
joomliner Posted messages 93 Status Member 36
 
Here is an interesting solution:

With administrator rights,
1. Control Panel > Administrative Tools > Services
2. Right-click on Print Spooler, choose Stop
From this point on, no one will be able to print.

3. Go to this folder C:\WINDOWS\System32\spool\PRINTERS
4. Delete all the files present
5. Restart the service mentioned in 2.

Good luck!!

Source: https://www.online-tech-tips.com/computer-tips/how-to-forcefully-clear-all-jobs-from-a-print-queue/
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26
Julius
 
Thank you very much, you just saved my class for tomorrow, it works!
0
Gilbert35
 
Thank you very much Joomliner, the solution you proposed helped me resolve my issue.
1
Alice
 
Thank you, it works.
0
laurebeb
 
Yes, well done, sorted in 2 minutes.
0
San
 
It worked, thank you very much. At first, I was worried that it hadn't worked because I had left the print queue window open and therefore had the information before the operation. I closed and then reopened the print queue window and there were no more jobs.
I was able to print my resume. Thank you.
0
Answer 2 / 4
byaouank Posted messages 12 Status Member 4
 
Thank you Joomliner for this clear response that allowed me to solve the problem in 30 seconds.
Much better than a 50-page USER MANUAL on a CD where nothing is ever found.
0
Answer 3 / 4
Alkinoos
 
Hello,
Quick and effective solution on Win10.
Thank you for this advice.
0
Answer 4 / 4
jocoli Posted messages 15 Status Member 1
 
Thank you,

Fortunately, there are good souls to fix the problems with Windows 10.
What a MMMMMMMMMMMMMMMMMMMMMMM since the update,...
In 20 years of computers, I've never had such a M. before:
Except for Windows Vista, 98, Me, and so on
Cheers
Joël
0
IerpLoi Posted messages 1 Status Member
 
Excellent solution, the only one that works among those found online!
Thank you joomliner!
0