Voxbone? Who are they?
Solved/Closedntrece13 -
Hello,
I received several calls today from a phone number that was unfamiliar to me (numbers starting with 09 48 or 01 62 in general). After searching online, I found out that it was from VoxBone in Brussels. I don't understand how they can call me when I am with France Télécom and Orange, and I pay for the "stop secret" option, so the caller should have identified themselves.
I'm wondering who they are because I didn’t understand anything. Is there anyone who knows? I was absent, and how did they manage to bypass the "stop secret" option?
Thank you for the explanation.
Looking forward to hearing from you.
Configuration: Windows 7 / Internet Explorer 9.0
46 answers
Voxbone is a telecommunications operator that offers businesses Voice over IP (VoIP) services in many countries, allowing them to use "local" phone numbers (the famous 01, 02, 03, etc. in France, for example). It is precisely this feature that is regularly misused by unscrupulous companies for telemarketing, and even for scams.
To learn more about Voxbone (how it works, services, parent company...), and especially to report abuses if you receive calls from its numbers, please consult our special article.
Rédacteur en chef de CommentCaMarche.net
http://www.kimatel.fr/numero/n/0182889060/
0182889060
This number goes through a switchboard called VOX BONE and is located in Aubervilliers - any phone number is transcribed by the robot as 0182889060 -
Very easy for scammers, telemarketers - companies to register with VOX BONE, just need to request it - VOX BONE also diverts from Brussels - Beware everyone - Let it ring -
Trusting it, she gave her credit card numbers after the guy told her she had to block the money for 5 to 6 weeks in order for someone to help her
better invest. She was directed to someone called argentfacile.com, and that’s when I started to feel something was off.
She conveyed to him that she had to go to work, so she passed the phone to me and the guy heard my voice and hung up right away. I looked up the number, Googled it, and my friends and I found out it was voxbone.
So I asked if she should block all transactions on her account or just block her account entirely.
Thank you, I hope to get a quick response.
Thank you for letting me know that I’m not the only one in this situation. For my part, I managed to answer their call today but quickly hung up since it was just music.
I think it would be wiser not to pick up anymore because I’m quite afraid of a phone scam.
It seems we are the only two complaining about this company that is based in Belgium!!!!
Thank you, hoping to get more clues from other people who might be bothered. If this happens often, we will have to file a complaint.
In 2007, the ITU indeed approved a new code, +883, which works in all countries: someone with a +883 number retains this number during their travels anywhere in the world. Another advantage: no need to remember that the person you are contacting lives in France (code +33) or in the United States (+1), just dial, from anywhere, +883 followed by 12 digits.
“Twelve digits is a bit long. But today, that's no longer a problem: many people use automatic directories to call,” acknowledges Rodrigue Ullens, co-founder of Voxbone.
Last year, this Belgian company was allocated by the ITU a batch of around 100 million +883 numbers. A handful of other companies (such as Aicent in California or Denver Consultants in Switzerland) have received similar number allocations. But Voxbone claims to be the first to offer its numbers to telecom operators.
Several VoIP partners including Truphone or Jajah
Based in Brussels, Voxbone started its operator activities in 2005 and specialized in local and green numbers, which it manages through its own intercontinental VoIP network. Employing 32 people, the company hopes to achieve 6 million euros in revenue in 2008.
It markets its +883 numbers as part of a service it launched under the name iNum. Its implementation is gradual: the recognition of these new numbers requires an adaptation of the switching routing tables of all telecom operators; +883 calls must transit through networks that participate in this new global numbering system for the connection to be established.
Several VoIP operators, partners of Voxbone, are already offering +883 numbers in private beta to end users. Among them: Gizmo5, Jajah, Mobivox, Rebtel, Truphone, Voipbuster, Voipuser, Voxalot...
If you are with Free, you have a blacklist. Here’s how to do it:
On your phone's keypad, dial *351* followed by the number listed on your phone, then finish with #. After that, press the call button and listen to the announcement confirming that it is indeed on the blacklist.
This procedure is for Free operator.
Best regards.
To summarize, I am well placed to know the procedures to follow.
1) Identify the number and write it down (without answering)
2) File a complaint for malicious calls at the police station or gendarmerie
3) Wait because the process can sometimes be long (identification of the line holder by the judiciary)
4) Contact the fraud prevention agency and/or 60 million consumers and see if a class action or procedure is underway.
These are the wise tips I can give you all.
Good luck and... may patience be with you! lol
The woman asked me if my car was still for sale as I had listed it on Le Bon Coin. When I asked her who she was, she hung up on me.
I searched online for the address
VOXBONE
Boulevard de la Cambre
1000 Brussels
So for me, it has stopped, but I stay alert. I have unlimited calling, and in June, I had a recorded phone call from North America even though I never call outside of France.
For two consecutive days last week, I received a call from 0184883238.
A woman with an Asian or Maghreb accent asked me questions about my business, opening hours, remote payment for delivering flowers for a wedding?
On the second day, I recognized her and pointed out that she had asked me the exact same questions the day before????
I’m not too reassured about these calls and the fact that I gave her my way of operating!!!
Voxbone's mission is to simplify telecommunications by offering local phone services in the cloud.
As a market leader in providing geographic, toll-free, and iNum® phone numbers worldwide, Voxbone offers high-quality inbound communications (often referred to as Direct Inward Dialing, or DID) from over 50 countries and more than 4000 cities. Voxbone enables Internet communication service providers, global operators, and national carriers to extend the reach of their voice services internationally, quickly and at limited costs.
Voxbone is the only operator of its kind with self-held licenses, number ranges, and network infrastructure within its footprint. In 2012, Voxbone's global private VoIP network recorded 2,800,000,000 minutes of voice traffic. The company is distinguished by its service quality, best-in-class management tools, and regulatory compliance. Voxbone has over 700 wholesale clients worldwide, including Skype, IDT, Level 3, inContact, 8x8, and Voxeo.
Founded in 2005, Voxbone is a privately held company headquartered in Brussels with offices in the United States.
http://www.voxbone.com/aboutus.jsf
I am also in the same situation with repeated calls from scam companies regarding trading. I add them to my blocked list on my phone, but the problem is that they change numbers regularly. It's exhausting; it's harassment. Indeed, we should file complaints en masse to put an end to this kind of practice. It's gone too far; naïve people are being taken in to the point of suicide. Enough is enough. Let's all file complaints so that we can be heard and take action against these unscrupulous people.
"the company hopes to achieve 6 million euros in revenue in 2008"
This post (very interesting) is therefore a copy-paste from an article from 2008: could sopht33 cite their source?
If this trick allows to bypass the fragile barriers of caller ID presentation and lists like Pacitel, questions come to mind:
- How can we compel Voxbone to respect these lists?
- What is the current status of the routing tables in question?
- The "caller ID presentation" from my ISP (Numéricâble) only shows the 0184880659 number from Voxbone: By blacklisting this or these numbers, what is the statistical risk of rejecting calls that are not necessarily commercial?
(to be continued)
Thank you for any responses or opinions.
Linux Mageia 1 Firefox ESR 10
I was also contacted 6 times, on December 31, 2014 from 9 AM to 11 AM
by this company "Voxbone"
Personally, when I don't know the number, I don't answer,
if they want to reach me, they leave a message and I call back.
1- Anyone who is not in my agenda and does not leave a message will not be called back.
2- Anyone who is not in my agenda must leave a text message.
Therefore, any number not in my agenda will not be called back.
Then, there will be a consultation of the "reverse directory", which is quite revealing.
Best regards
J
I had the same problem today but I managed to speak to someone on the other end of the line. The person started asking me questions about my business. (At that moment, I had no signal on my phone). I told him I would call him back from my landline.
After multiple attempts, I couldn't reach them...
I did some research and here’s what I found.
1. Indeed, the number is masked by the company Voxbone in Brussels... but after a long debate, they wouldn’t give me any more information about the owner of the line. They told me they cannot control fraudulent activities using their numbers. (pffff... that’s a good one!)
2. France Telecom technical service confirms that the number in question is masked and comes from a "call center".
All that's left is to conduct a thorough investigation and then initiate legal proceedings against Voxbone, who sells masked numbers to fraudulent companies.
P.S. ... sorry for the mistakes ;)
I contacted VoxBone and here is their response:
Thank you for your email. We have already received a complaint regarding this telephone number.
The DID +33182889060, even though it is assigned to one of our customers, another telecom operator, the number is still not validated. The number is sitting in a number holder application and has not been assigned to any end user. Our customer also checked and no calls were made from +33182889060.
It seems that someone is using a telephone number to spoof Caller ID. Caller ID spoofing is the practice of causing the telephone network to display a number on the recipient's Caller ID display which is not that of the actual originating station. The term is commonly used to describe situations in which the motivation is considered malicious by the speaker or writer. Just as e-mail spoofing can make it appear that a message came from any e-mail address the sender chooses, Caller ID spoofing can make a call appear to have come from any phone number the caller wishes.
As spoofing is a fraudulent practice, Voxbone adopts measures to prevent spoofing where possible.
If you continue receiving unsolicited calls, you could contact the police so that they can ask your telecom operator to look into this and of course we are at complete disposal of the police should our assistance be required in any way.
With best regards,
Voxbone Abuse Department
call from 09 77 55 84 60, message left on voicemail to retrieve a package. Request to call back a number 08 99 ... .
No order on my part pending.
This is either a mistake or a scam; based on the comments already appearing for the same number, the second solution is the most likely.
I also received calls from 0975180919 and the first time I answered. It was a trading company, but when they asked me for my credit card numbers, expiration date, and security code, I ended the conversation. But since then, they call me almost every day.
I also received a call from this kind of number. For me, it was 0975186364. It was the first time.
Apparently, it was a woman's voice; I didn't really understand what she was saying except that she ended the call by asking me to call her back (the call lasted only 6 or 7 seconds at most). Later, I did indeed call back (twice) to find out more, but the number was busy! So I didn't have anyone on the line!
One question: Is it not possible that these could also be prank calls (from friends or acquaintances) using this kind of number so that the person making the prank isn't recognized?!?
I received a call on the number 0975186299 asking me to call another number starting with 08xxx99 or press 1 to send a text message to this phone.
Indeed, from a reverse directory, I found voxbox.
Has anyone else received this type of call?
The operator currently managing this line may be different from the original operator if the number has been ported.