Voxbone? Who are they?
Solved/Closedntrece13 -
Hello,
I received several calls today from a phone number I didn't recognize (numbers starting with 09 48 or 01 62 in general). After searching online, I found out that it was VoxBone in Brussels. I don't understand how they can call me when I'm with France Télécom and Orange, and I pay for the "secret call" feature, so the caller was supposed to identify themselves.
I'm wondering who they are because I didn't understand anything. Is there anyone who knows? I was unavailable, and how are they able to bypass the "secret call" feature?
Thank you for the explanation.
Looking forward to hearing from you.
Configuration: Windows 7 / Internet Explorer 9.0
46 réponses
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Voxbone is a telecommunications operator that offers businesses Voice over IP (telephony via the Internet) services in many countries, allowing them to use "local" phone numbers (the famous 01, 02, 03, etc. in France, for example). It is precisely this feature that is regularly exploited by unscrupulous companies for telemarketing, and even to set up scams.
To learn more about Voxbone (how it works, services, parent company, etc.), and, most importantly, to be able to report abuses if you receive calls from these numbers, please consult our special article.
Rédacteur en chef de CommentCaMarche.net
http://www.kimatel.fr/numero/n/0182889060/
0182889060
This number goes through a switch called VOX BONE and is located in Aubervilliers - any phone number is transcribed by the robot to 0182889060 -
Very easy for scammers, telemarketers - companies to register with VOX BONE, just make a request - VOX BONE also diverts from Brussels - Beware everyone - Let it ring -
Trusting, she gave her credit card numbers after the guy told her that she had to block the money for 5 to 6 weeks for someone to help her
better invest it; she was directed to a site called argentfacile.com, which made me start to feel that something was off.
She made it clear that she needed to go to work, so she passed me the phone, and the guy listened to my voice and hung up immediately. I checked the number, Googled it, and asked my friend, and I found out it was voxbone.
So I'm asking if she should block all transactions on her account or just block her account altogether.
Thank you for responding quickly.
Thank you for letting me know that I'm not the only one in this situation. As for me, I managed to answer their call today, and I quickly hung up since it was just music.
I think it would be wiser not to pick up anymore, as I'm quite afraid of a phone scam.
We'll see, we are only the two of us complaining about this company based in Belgium!!!!
Thank you, hoping to get more clues from others who might be disturbed; if this happens often, we will need to file a complaint.
In 2007, the ITU indeed approved a new code, +883, which works in all countries: someone with a +883 number keeps that number while traveling anywhere in the world. Another advantage: no need to remember that your interlocutor lives in France (code +33) or the United States (+1), you just have to dial +883 followed by 12 digits from anywhere.
“Twelve digits is a bit long. But today, it's no longer a problem: many people use automatic directories to call,” acknowledges Rodrigue Ullens, co-founder of Voxbone.
Last year, this Belgium-based company was granted by the ITU a batch of about 100 million +883 numbers. A handful of other companies (like Aicent in California or Denver Consultants in Switzerland) have received similar number allocations. But Voxbone claims to be the first to offer theirs to telecom operators.
Several VoIP partners including Truphone and Jajah
Based in Brussels, Voxbone started its operator activities in 2005 and specialized in local and green numbers, which it manages through its own intercontinental VoIP network. Employing 32 people, the company hopes to achieve a revenue of 6 million euros in 2008.
It sells its +883 numbers as part of a service it launched under the name iNum. Its implementation is gradual: the recognition of these new numbers requires adaptation of the switching routing tables of all telecom operators, as +883 calls must transit through networks participating in this new global numbering scheme for the connection to be made.
Several VoIP telecom operators, partners of Voxbone, are already offering +883 numbers in private beta to end-users. Among them: Gizmo5, Jajah, Mobivox, Rebtel, Truphone, Voipbuster, Voipuser, Voxalot...
If you are on Free, you have a blacklist. Here’s how to do it:
On your phone's keyboard, dial *351* followed by the number saved on your phone, ending with #. Then press the call button and listen to the announcement confirming that the number is indeed on the blacklist.
This operation is for the Free operator.
Best regards.
To summarize, I am well placed to know the steps to take.
1) Identify the number and note it down (without responding)
2) File a complaint for malicious calls at the Police Station or Gendarmerie
3) Wait, as the process can sometimes be lengthy (identification of the line holder by the judiciary)
4) Contact consumer protection and/or 60 million consumers and see if a group action or procedure is underway.
These are the wise pieces of advice I can give you all.
Good luck and... may patience be with you! lol
The woman asked me if my car was still for sale because I posted it on Le Bon Coin. When I asked her who she was, she hung up on me.
I searched online for the address
VOXBONE
Boulevard de la Cambre
1000 Brussels
Well, it stopped for me, but I'm on guard; I have unlimited phone service and in June I had a recorded call from North America even though I never call outside France.
For two consecutive days last week, I received a call from 0184883238.
A woman with an Asian or Maghrebian accent asked me questions about my business, opening hours, delivery, and remote payment for delivering flowers for a wedding?
On the second day, I recognized her and pointed out that the day before, she had asked me the exact same questions????
I am not very reassured about these calls and the fact that I shared my way of operating with her!!!
Voxbone's mission is to simplify telecommunications by offering local telephony services in the cloud.
As a market leader in providing geographic, toll-free, and iNum ® phone numbers worldwide, Voxbone offers high-quality incoming communications (often referred to as Direct Inward Dialing, or DID) from over 50 countries and more than 4000 cities. Voxbone enables Internet communication service providers, global operators, and national carriers to extend the reach of their voice services internationally, quickly and at limited costs.
Voxbone is the only operator of its kind with self-held licenses, ranges of phone numbers, and network infrastructure within its footprint. In 2012, Voxbone's global private VoIP network achieved 2,800,000,000 minutes of voice traffic. The company stands out for its quality of service, the best management tools in the industry, and regulatory compliance. Voxbone has more than 700 wholesale customers worldwide, including Skype, IDT, Level (3), inContact, 8x8, and Voxeo.
Founded in 2005, Voxbone is a private company headquartered in Brussels with offices in the United States.
http://www.voxbone.com/aboutus.jsf
I immediately inquired and was informed that he is a scammer.
I persist and declare that Voxbone is complicit in these scams.
I'm also in the same situation with repeated calls from scam companies about trading. I block them on my phone, but the problem is they change numbers regularly. It's exhausting; it's definitely harassment. We should file a mass complaint to put an end to this kind of practice. It’s gone too far; naïve people are getting caught up and even resorting to suicide. Enough is enough. Everyone, please file a complaint so that we can be heard and take action against these unscrupulous people.
"the company hopes to achieve 6 million euros in revenue in 2008"
This post (very interesting) is therefore a copy-paste of an article from 2008: could sopht33 cite their source?
If this trick allows to bypass the fragile barriers of caller ID presentation and lists like Pacitel, several questions come to my mind:
- How can we force Voxbone to comply with these lists?
- What is the current status of the routing tables in question?
- The "caller ID" from my ISP (Numéricâble) only shows the Voxbone number 0184880659: By blacklisting this number or any originating from it, what is the statistical risk of rejecting calls that are not necessarily commercial?
(to be continued)
Thank you for any response or opinion.
Linux Mageia 1 Firefox ESR 10
I was also contacted 6 times on December 31, 2014, from 9 AM to 11 AM
by this company "Voxbone"
Personally, when I don't recognize the number, I don't pick up
If they want to reach me, they leave me a message and I call back
1- Anyone who does not appear in my agenda and does not leave a message will not be called back.
2- Anyone who does not appear in my agenda must leave a text message.
So, any number not listed in my agenda will not be called back.
Then, there will be a consultation of the "reverse directory" which is telling.
Best regards
J
I had the same problem today, but I managed to speak with someone on the other end of the line. The person started asking me questions about my business. (At that moment, I didn't have any signal on my phone.) I told them I would call them back from my landline.
After multiple attempts, I couldn't reach them ...
I did some research, and here's what I found.
1. Indeed, the number is masked by the company Voxbone in Brussels ... but after a long debate, they wouldn't give me more information about the owner of the line. They told me they can't control fraudulent activities using their numbers. (pffff... that's a good one!)
2. France Telecom's technical service confirms that the number in question is masked and comes from a "call center"
Now I just need to conduct a thorough investigation and then initiate legal proceedings against Voxbone, who sells masked numbers to fraudulent companies.
P.S. ... sorry for the mistakes ;)
I contacted VoxBone and here is their response:
Thank you for your email. We have already received a complaint regarding this telephone number.
The DID +33182889060, even if it is assigned to one of our customers, another telecom operator, the number is still not validated. The number is sitting in a number holder application and has not been assigned to any end user. Our customer also checked and no calls were made from +33182889060.
It seems that someone is using a telephone number to spoof Caller ID. Caller ID spoofing is the practice of causing the telephone network to display a number on the recipient's Caller ID display which is not that of the actual originating station. The term is commonly used to describe situations in which the motivation is considered malicious by the speaker or writer. Just as e-mail spoofing can make it appear that a message came from any e-mail address the sender chooses, Caller ID spoofing can make a call appear to have come from any phone number the caller wishes.
As spoofing is a fraudulent practice, Voxbone adopts measures to prevent spoofing where possible.
If you continue receiving unsolicited calls you could contact the police so that they can ask your telecom operator to look into this and of course we are at complete disposal of the police should our assistance be required in any way.
With best regards,
Voxbone Abuse Department
call from 09 77 55 84 60, message left on voicemail to retrieve a package. Request to call back a number 08 99 ....
No order on my part pending.
It is either a mistake or a scam; according to the comments already appearing on the same number, the second option is the most likely.
I also received calls from 0975180919 and the first time I answered. It was a trading company, but when they asked for my credit card numbers, expiration date, and security code, I cut the conversation short. Since then, they have been calling me almost every day.
I also received a call from this kind of number. For me, it was 0975186364. It was the first time.
Apparently, it was a woman's voice; I didn't quite understand what she was saying except that she ended the call by asking me to call her back (the call lasted only 6 or 7 seconds at most). Later, I indeed called back (twice) to find out more, but the number was busy! So I didn't have anyone on the line!
One question: Is it not possible that these are also prank calls (from a friend or someone known) using this kind of number so that the person making the prank isn't recognized?!?
I received a call on the line 0975186299 asking me to call another number starting with 08xxx99 or press 1 to send a text message to this phone.
Indeed, from a reverse directory, I found voxbox.
Has anyone else received this type of call?
The operator currently managing this line may be different from the initial operator if the number has been ported.
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