Asus: my battery won't charge anymore.
Solved
Eliade384
-
clou -
clou -
Hello, I think I have a good knowledge of desktop computers, but with my new laptop, I find myself facing a problem more related to laptops, so I prefer to ask specialists about laptops for their opinion. Let me explain.
Five months ago, I bought a Toshiba Satellite P100 laptop (good specs but expensive!). After three months of use (very light, as I haven't had to travel or anything, so about 30 hours max), I ended up with a white horizontal line on the screen. I looked into it, and it's a problem that occasionally happens with laptops. I told myself I was unlucky, and brought it back to the store, which confirmed that it is indeed a random issue. No worries, they said it would be covered by warranty.
Five weeks later, I finally get my laptop back. I plug it in, and it starts without any problems. The line on the screen is gone, nice and clear. I check under Windows, and there I see that the battery is detected but not charging (message: 0% not charging). I consult the manual since I wasn't sure of my laptop knowledge; it says that it can happen and that one should wait 20 minutes, but that the battery detection light should still come on. It doesn't, but I try the 20-minute thing anyway (even 2 hours, to be honest). I restart the PC, and it's still the same problem.
I think they might have changed something in Windows Vista, but I don't see anything at first glance. I then look at the technical sheet that indicates this: disassembly, screen replacement, reassembly, BIOS update, testing.
Could they have given me a BIOS that doesn't account for battery charging? Modification in the BIOS?
In any case, this proves (the test) that they did their tests using the power cable and not the battery. When I brought the PC to the store, I showed them the problem using the battery; I didn’t give them the power cable, just the PC with the battery included.
I also noticed that the battery lock was on "unlocked," while when I gave it to them, it was indeed on locked (I had checked, and moreover, since the PC is new, I've never had to touch the battery).
In short, in your opinion, what did they do? Battery replacement? Faulty battery? Screwy BIOS? Windows option?
Thanks in advance... I'm starting to get slightly fed up, especially if I have to bring the PC back to the store; it will have spent more time there than with me...
P.S.: I tested starting the PC without the battery; it starts, but of course, it doesn’t detect the battery. I put it back in, and still the same thing. So it's not a battery detection problem. Configuration: Windows XP
Internet Explorer 7.0
Five months ago, I bought a Toshiba Satellite P100 laptop (good specs but expensive!). After three months of use (very light, as I haven't had to travel or anything, so about 30 hours max), I ended up with a white horizontal line on the screen. I looked into it, and it's a problem that occasionally happens with laptops. I told myself I was unlucky, and brought it back to the store, which confirmed that it is indeed a random issue. No worries, they said it would be covered by warranty.
Five weeks later, I finally get my laptop back. I plug it in, and it starts without any problems. The line on the screen is gone, nice and clear. I check under Windows, and there I see that the battery is detected but not charging (message: 0% not charging). I consult the manual since I wasn't sure of my laptop knowledge; it says that it can happen and that one should wait 20 minutes, but that the battery detection light should still come on. It doesn't, but I try the 20-minute thing anyway (even 2 hours, to be honest). I restart the PC, and it's still the same problem.
I think they might have changed something in Windows Vista, but I don't see anything at first glance. I then look at the technical sheet that indicates this: disassembly, screen replacement, reassembly, BIOS update, testing.
Could they have given me a BIOS that doesn't account for battery charging? Modification in the BIOS?
In any case, this proves (the test) that they did their tests using the power cable and not the battery. When I brought the PC to the store, I showed them the problem using the battery; I didn’t give them the power cable, just the PC with the battery included.
I also noticed that the battery lock was on "unlocked," while when I gave it to them, it was indeed on locked (I had checked, and moreover, since the PC is new, I've never had to touch the battery).
In short, in your opinion, what did they do? Battery replacement? Faulty battery? Screwy BIOS? Windows option?
Thanks in advance... I'm starting to get slightly fed up, especially if I have to bring the PC back to the store; it will have spent more time there than with me...
P.S.: I tested starting the PC without the battery; it starts, but of course, it doesn’t detect the battery. I put it back in, and still the same thing. So it's not a battery detection problem. Configuration: Windows XP
Internet Explorer 7.0
50 answers
Hello everyone,
I had the same problem when I returned from vacation. A quick look on the forums and everywhere you can read that the battery is dead, you need to go into the BIOS, etc... motherboard is toast.... I tried something anyway just in case and voilà, miracle it works!!! No need to buy a new battery or send your laptop for repair. It's quite simple:
I'm fed up with being scammed by big corporations!!!!!
Happy back-to-school everyone!!!
Bat
I had the same problem when I returned from vacation. A quick look on the forums and everywhere you can read that the battery is dead, you need to go into the BIOS, etc... motherboard is toast.... I tried something anyway just in case and voilà, miracle it works!!! No need to buy a new battery or send your laptop for repair. It's quite simple:
- 1 - Plug your laptop with the battery into the mains
- 2 - Turn it on normally until Windows loads
- 3 - Once the computer is on, remove the battery (it's safe as you're on mains)
- 4 - Reinsert the battery
- 5 - Miracle: battery message: 0% available (plugged in, charging)
- 6 - Watch with pleasure the battery percentage slowly increase....
I'm fed up with being scammed by big corporations!!!!!
Happy back-to-school everyone!!!
Bat
Hello,
I bought a Compaq laptop 2 months ago and I've only used the battery once; I've mostly used it plugged in, having removed the battery, of course. Now I wanted to use it again and my gauge shows 0% AVAILABLE (battery connected, not charging). I don't understand what's happening. I don't think it's dead since I've only used it for about 2 hours. If anyone can tell me what I can do, I will contact the supplier as a last resort. Thank you in advance.
I bought a Compaq laptop 2 months ago and I've only used the battery once; I've mostly used it plugged in, having removed the battery, of course. Now I wanted to use it again and my gauge shows 0% AVAILABLE (battery connected, not charging). I don't understand what's happening. I don't think it's dead since I've only used it for about 2 hours. If anyone can tell me what I can do, I will contact the supplier as a last resort. Thank you in advance.
Hello
I have exactly the same problem you had. One day, I charged my laptop, but even after leaving it plugged in all day, the battery level stayed at 0. So, I bought a new battery, but the problem remains the same. I'm wondering where this issue might come from, and most importantly, how to fix it. It simply works when I plug in the charger. THANK YOU
I have exactly the same problem you had. One day, I charged my laptop, but even after leaving it plugged in all day, the battery level stayed at 0. So, I bought a new battery, but the problem remains the same. I'm wondering where this issue might come from, and most importantly, how to fix it. It simply works when I plug in the charger. THANK YOU
Hi
I have an Acer Aspire One 10", I have the same problem; my battery was at 57% but it says I need to plug it in. When I plug it in, it starts to charge, but the problem is that the red cross at the top always stays and the message (consider replacing the battery) is still there. I removed the battery while it was on, but nothing changed, it's still the same. What should I do?
I have an Acer Aspire One 10", I have the same problem; my battery was at 57% but it says I need to plug it in. When I plug it in, it starts to charge, but the problem is that the red cross at the top always stays and the message (consider replacing the battery) is still there. I removed the battery while it was on, but nothing changed, it's still the same. What should I do?
Hello,
And there it is, another post... For me, it's about an Asus V6V. I have two batteries because I used to move around a lot, which is no longer the case today. Anyway:
No matter which battery I use, the charging light turns on, but the battery doesn't charge. Same with the other battery.
I tried recalibrating the batteries (in the BIOS, under the POWER tab), but after a full night, nothing works...
I have another hard drive, with a brand new Vista installation. Same problem: no charging. So, it’s not a faulty API...
In short, what do you call a laptop that is permanently plugged into a power cable?
If anyone has an idea, it's welcome.
As for me, I’ll keep searching, but this situation smells like a motherboard disassembly...
See you!
And there it is, another post... For me, it's about an Asus V6V. I have two batteries because I used to move around a lot, which is no longer the case today. Anyway:
No matter which battery I use, the charging light turns on, but the battery doesn't charge. Same with the other battery.
I tried recalibrating the batteries (in the BIOS, under the POWER tab), but after a full night, nothing works...
I have another hard drive, with a brand new Vista installation. Same problem: no charging. So, it’s not a faulty API...
In short, what do you call a laptop that is permanently plugged into a power cable?
If anyone has an idea, it's welcome.
As for me, I’ll keep searching, but this situation smells like a motherboard disassembly...
See you!
Hello, I found the SOLUTIONNNN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I'm using my computer with a charger that's not from the battery brand.. I tried it with a PACKARD BELL charger and MMMMIIIIRRRRRAAACCCLLLEEE it worked my battery is currently at 86% left I recommend this... if you have any questions I'm here.. GOODBYE
Hello,
I just encountered a similar problem with my ACER...
It all started with a machine that had a video output issue: machine still under warranty; sent back for repairs without the battery, and three weeks later, the baby comes back fixed...
Except the machine no longer starts on battery, it pretends to charge but the level remains hopelessly at 0%. Hello ACER, what did you do to my device! Response: it's the battery's fault and it's no longer under warranty (only 6 months): it needs to be changed! I can't believe it, but I give up. Since then, the laptop works only on mains power.
At least 3 years have passed and I've finally decided: the new battery arrived yesterday. I start charging it (light is OK), a few retries are necessary (as suggested by the seller for the first charge) and the next morning the charging light is off and it seems all good!
AND NO... THE SAME PROBLEM!!! (failed startup + 0% gauge after starting on mains).
I tried upgrading the BIOS, but the software refuses because it detects a "power" fault!
A desperate test allows me to refine the diagnosis:
I start the machine on mains THEN I UNPLUG THE CORD, despite a low battery warning, THE LAPTOP WORKS NORMALLY ON BATTERY FOR 1.5 HOURS!!!
My diagnosis: it comes from the BIOS that doesn't communicate well with the battery and with Windows regarding available resources. I need to find a way to flash it anyway!
Thank you for letting me know how your problem was resolved...
I just encountered a similar problem with my ACER...
It all started with a machine that had a video output issue: machine still under warranty; sent back for repairs without the battery, and three weeks later, the baby comes back fixed...
Except the machine no longer starts on battery, it pretends to charge but the level remains hopelessly at 0%. Hello ACER, what did you do to my device! Response: it's the battery's fault and it's no longer under warranty (only 6 months): it needs to be changed! I can't believe it, but I give up. Since then, the laptop works only on mains power.
At least 3 years have passed and I've finally decided: the new battery arrived yesterday. I start charging it (light is OK), a few retries are necessary (as suggested by the seller for the first charge) and the next morning the charging light is off and it seems all good!
AND NO... THE SAME PROBLEM!!! (failed startup + 0% gauge after starting on mains).
I tried upgrading the BIOS, but the software refuses because it detects a "power" fault!
A desperate test allows me to refine the diagnosis:
I start the machine on mains THEN I UNPLUG THE CORD, despite a low battery warning, THE LAPTOP WORKS NORMALLY ON BATTERY FOR 1.5 HOURS!!!
My diagnosis: it comes from the BIOS that doesn't communicate well with the battery and with Windows regarding available resources. I need to find a way to flash it anyway!
Thank you for letting me know how your problem was resolved...
Hello, it seems I have the same problem as you with my Acer Aspire 8930. Since it came back from the service center for an issue other than the battery, my battery doesn't hold a charge anymore. I've ordered another one, but it’s not charging according to my battery estimation icon... My computer has been running for an hour and it indicates 0%... I have exactly the same problem description as yours!!!
Have you found a solution to this issue??
Thanks in advance.
Have you found a solution to this issue??
Thanks in advance.
Hi,
I have a charging problem with my Dell Inspiron 1525. I bought it a month ago. My battery icon is crossed out, and it says battery not detected.
It only works on AC power, and as soon as I unplug it, the laptop shuts down.
Can someone help me?
I have a charging problem with my Dell Inspiron 1525. I bought it a month ago. My battery icon is crossed out, and it says battery not detected.
It only works on AC power, and as soon as I unplug it, the laptop shuts down.
Can someone help me?
Hello! Here’s my solution that works on 2 Asus: When your computer is on and the battery is no longer charging, unplug it from the power outlet, rub the contacts of your power plug with a cloth (or your t-shirt!) and plug it back in. It's somewhat similar to when you rub the chip of your credit card when it's not recognized by a reader. It must be a matter of electrons positively charged by friction (static electricity) or something like that. But it works for me, and there's no need to take apart your laptop to reconnect the battery while it’s running. Hope this helps!
Good evening,
To Windows Vista users:
If you see a message like "0% available (plugged in, charging)" for several hours => small problem.
Resolution:
1> turn off the PC.
2> remove the battery
3> turn on the PC (plugged into the wall, of course!)
4> when the PC is running (desktop displayed, no work in progress...), put the battery back
5> wait 5 to 10 minutes
6> move the mouse over the "power plug - battery" icon
7> notice that the number before "% available (plugged in, charging)" increases nicely
8> that's all for tonight
See you soon
To Windows Vista users:
If you see a message like "0% available (plugged in, charging)" for several hours => small problem.
Resolution:
1> turn off the PC.
2> remove the battery
3> turn on the PC (plugged into the wall, of course!)
4> when the PC is running (desktop displayed, no work in progress...), put the battery back
5> wait 5 to 10 minutes
6> move the mouse over the "power plug - battery" icon
7> notice that the number before "% available (plugged in, charging)" increases nicely
8> that's all for tonight
See you soon
qpgmr2, can you tell me where the power icon, "battery status," is located? It's the icon that shows the availability of energy. My computer's battery is not charging, but it works if it's directly plugged into the electrical outlet. I have Windows Vista… hellllllllllllllllllllllllpppppppppppppppppppppp.
I have a DELL 1545 laptop
I always try to remove the battery when it's plugged in to make the battery's lifespan longer. I've tried several times to take out and put back in the battery without any problems.
But yesterday, when I needed to restart my PC using the battery, not the power, I noticed that the battery discharges, meaning it works well, but when I try to charge the battery, it doesn't charge.
The battery loses energy but doesn't take in energy.
I always try to remove the battery when it's plugged in to make the battery's lifespan longer. I've tried several times to take out and put back in the battery without any problems.
But yesterday, when I needed to restart my PC using the battery, not the power, I noticed that the battery discharges, meaning it works well, but when I try to charge the battery, it doesn't charge.
The battery loses energy but doesn't take in energy.
Hello everyone,
Same issue on an ASUS F2 series.
Suddenly, the charging indicator stopped lighting up and the battery has been draining (currently at +1%)
Obviously, there's a 6-month warranty on the batteries and this happens after 8 months... as usual.
The problem is that I'm hesitant to order a new one not knowing if it's the battery or the PC that no longer
switches to charging when the cable is connected.
How could we check?
Same issue on an ASUS F2 series.
Suddenly, the charging indicator stopped lighting up and the battery has been draining (currently at +1%)
Obviously, there's a 6-month warranty on the batteries and this happens after 8 months... as usual.
The problem is that I'm hesitant to order a new one not knowing if it's the battery or the PC that no longer
switches to charging when the cable is connected.
How could we check?
Hello
Laptop batteries should be charged for 12 hours upon first use. Laptop batteries are completely discharged at the time of purchase and need a full charge before their first use.
Do not store your battery plugged in or connected to a power source for long periods, including AC adapters and the laptop security trolley plugged into an outlet; recharge the batteries before storing. The recommended charging time should not exceed 1 hour.
Do not leave your laptop battery inactive for long periods. Even if you use the AC power most of the time, use the battery periodically to keep it in good condition. Unplug your AC adapter when the computer is not in use to prevent overcharging.
Laptop batteries should be charged for 12 hours upon first use. Laptop batteries are completely discharged at the time of purchase and need a full charge before their first use.
Do not store your battery plugged in or connected to a power source for long periods, including AC adapters and the laptop security trolley plugged into an outlet; recharge the batteries before storing. The recommended charging time should not exceed 1 hour.
Do not leave your laptop battery inactive for long periods. Even if you use the AC power most of the time, use the battery periodically to keep it in good condition. Unplug your AC adapter when the computer is not in use to prevent overcharging.
I have a laptop (ProBook 4515s) and when I saw the battery showing 0% even though the charger was working, I turned off the computer, but since then I can't turn it back on. However, the battery is only 3 months old and was working well until now. Please help me!!
HELLO
if the problem is with the motherboard, how much does it cost to change the motherboard? because my warranty has expired! )=
GOODBYE.
Noura509.
if the problem is with the motherboard, how much does it cost to change the motherboard? because my warranty has expired! )=
GOODBYE.
Noura509.
Thank you,
I had just changed the battery and it's still not working. I have Windows XP, removing the battery while the laptop is powered on and then putting the battery back in was enough. Wonderful.
I had just changed the battery and it's still not working. I have Windows XP, removing the battery while the laptop is powered on and then putting the battery back in was enough. Wonderful.
For me, it came from a utility provided by the manufacturer of my PC.
Solution: remove the utilities provided by your manufacturer from startup.
Start -> run -> msconfig -> startup tab -> disable everything except your antivirus :)
Hoping to have helped you...
Solution: remove the utilities provided by your manufacturer from startup.
Start -> run -> msconfig -> startup tab -> disable everything except your antivirus :)
Hoping to have helped you...
I don't know why, but it seems like the problem mainly comes with the TOSHIBA P100.
Details: I have the same one, however, it still charges to 75%, and the orange light indicating it's charging stays on, but it stops at 75% and doesn't go any higher.
So I never use it on battery, I always keep it plugged in, otherwise the battery lasts 25 minutes =(.
What is the problem? Do you think that often working (before) on battery could have damaged it? :S ??
Thank you :)
Details: I have the same one, however, it still charges to 75%, and the orange light indicating it's charging stays on, but it stops at 75% and doesn't go any higher.
So I never use it on battery, I always keep it plugged in, otherwise the battery lasts 25 minutes =(.
What is the problem? Do you think that often working (before) on battery could have damaged it? :S ??
Thank you :)
Thank you to Bamtisme.
I encountered the same issue on a Compaq.
I removed and then reinserted the battery while the PC was on.
==> Problem solved!
I was ready to buy a new laptop.........
I encountered the same issue on a Compaq.
I removed and then reinserted the battery while the PC was on.
==> Problem solved!
I was ready to buy a new laptop.........
Hello, I just received a Toshiba Satellite C50-A-17R, I left it charging all night, and the battery bar shows 100%, but the indicator light is orange, and when I unplug it, my laptop shuts down immediately. I’ve tried several manipulations (turning it off, removing the battery, putting it back, restarting, unplugging and replugging the battery, etc.) but nothing works. Since I received it two days ago, it would be great if you could suggest a solution other than sending it back :)
Already done, they're talking to me about returning to the shop in another month and a half =))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
But any idea what it could be, knowing that the battery warning light doesn't even come on? Bad battery model, for example? So they would have changed the battery without saying anything?
But any idea what it could be, knowing that the battery warning light doesn't even come on? Bad battery model, for example? So they would have changed the battery without saying anything?
Thanks again
See you!