My SAMSUNG TV turns off and on again.
Solved
Bobmarley01
-
Charly -
Charly -
Hello,
My SAMSUNG TV, model IN32A450CID, turns off and on when it decides to!! It's not in a cyclical pattern, and it's not the standby mode that is activated, because in that case, it would be easy for me to simply turn the TV back on and change the settings! However, here the light that indicates the TV is off starts to blink barely perceptibly every 5 to 10 seconds once the Power button is activated and remains off!! I've heard about a chip that, after a certain number of years, intentionally causes the TV to "bug" in order to force people who own that same TV to buy another one! (Question of business, of course...) If that's the case, I would like to know if anyone has knowledge of the exact location of this chip in this kind of TV model and whether removing it could "fix" my TV, or simply tell me how I could remove any part to force the TV to turn on when plugged into a power source. In short, I want the TV to turn on without prompting, and to light up at the very moment power flows through the plugged-in cable!!
My SAMSUNG TV, model IN32A450CID, turns off and on when it decides to!! It's not in a cyclical pattern, and it's not the standby mode that is activated, because in that case, it would be easy for me to simply turn the TV back on and change the settings! However, here the light that indicates the TV is off starts to blink barely perceptibly every 5 to 10 seconds once the Power button is activated and remains off!! I've heard about a chip that, after a certain number of years, intentionally causes the TV to "bug" in order to force people who own that same TV to buy another one! (Question of business, of course...) If that's the case, I would like to know if anyone has knowledge of the exact location of this chip in this kind of TV model and whether removing it could "fix" my TV, or simply tell me how I could remove any part to force the TV to turn on when plugged into a power source. In short, I want the TV to turn on without prompting, and to light up at the very moment power flows through the plugged-in cable!!
21 answers
Resolution: Access the hidden menu: Info, Menu, Mute, Power
That should solve the problem!
- Select menu "8-adjust"
- Select D-Watchdog ->"OFF"
- Power to exit!
That should solve the problem!
for SOLODREAM14
There is a second hidden menu!
To access the hidden menu:
- LCD Off / OFF
- Press successively: INFO - MENU - MUTE - POWER
- Do nothing, the TV will turn on and the menu will appear
To access the second hidden menu (For Samsung 46A676, check if it works for others.)
- Once in the hidden menu (previous steps)
- Go to advanced settings (from memory to be verified... really big doubts)
- Press the 0 button four times successively
- There you will have access to all the other settings
Go to Adjust (second column)
Then to WatchDog... and set to OFF
That's it for me, I hope this will work?
There is a second hidden menu!
To access the hidden menu:
- LCD Off / OFF
- Press successively: INFO - MENU - MUTE - POWER
- Do nothing, the TV will turn on and the menu will appear
To access the second hidden menu (For Samsung 46A676, check if it works for others.)
- Once in the hidden menu (previous steps)
- Go to advanced settings (from memory to be verified... really big doubts)
- Press the 0 button four times successively
- There you will have access to all the other settings
Go to Adjust (second column)
Then to WatchDog... and set to OFF
That's it for me, I hope this will work?
hello everyone
I did the hidden menu manipulation and it worked for 2 weeks only.
then my TV went back to the same problem, so I decided to reset the TV to factory settings.
and there you go, the problem is solved.
note: my TV is a Samsung LED series 4
I did the hidden menu manipulation and it worked for 2 weeks only.
then my TV went back to the same problem, so I decided to reset the TV to factory settings.
and there you go, the problem is solved.
note: my TV is a Samsung LED series 4
I confirm Hotbolduck's response from December 3, 2013: my Samsung LE19B541C4W TV was turning off and on by itself. It was also changing source by itself. I thought I would have to buy a brand new one.
Instead, I unscrewed the 6 screws on the back of the TV, unclipped the rear cover. Near the right side buttons, there is a small connector with 4 or 5 tiny wires. I permanently unplugged it and then put the cover and screws back on.
The TV works perfectly now.
Instead, I unscrewed the 6 screws on the back of the TV, unclipped the rear cover. Near the right side buttons, there is a small connector with 4 or 5 tiny wires. I permanently unplugged it and then put the cover and screws back on.
The TV works perfectly now.
A big thank you to the person who provided the information.
Problem solved remotely over the phone just by following this procedure (TV from 2011).
Problem solved remotely over the phone just by following this procedure (TV from 2011).
I think I have the solution to the problem: first, access the cache menu, go to 8 adjust, and turn off auto power. And there you go, problem solved.
I had this problem with my TV. I sent it for repairs and they found nothing, and they gave it back to me, but it was still defective. I decided to open it up and inspect it. Nothing unusual during the visual inspection, but I decided to disconnect the buttons (on/off/volume/input) located on the side of the television. Six months later, I can confirm that the TV has never turned off and on by itself again. I strongly advise you to try this; it doesn’t take long and is easy to do—just disconnect a quick connect, and it's done. Before throwing away your TV, give it a try.
Samsung model: ln40b500p3fxza
Note that Samsung has very poor customer service; I made a comment via email and they never followed up.
Samsung model: ln40b500p3fxza
Note that Samsung has very poor customer service; I made a comment via email and they never followed up.
I have a solution. The TV is connected to the box, it tries to update and crashes. Turn off the box, turn on the TV, disconnect it from the box, and then turn the box back on. For me, it works!
PS: unplugging all connected devices from the TV doesn't work if you're on Wi-Fi.
PS: unplugging all connected devices from the TV doesn't work if you're on Wi-Fi.
Hello, I'm having the same problem with my Samsung TV UE40H6400. I have to unplug the internet connection and use the building's antenna. Another scam from Samsung to get people to buy a new TV. Have a nice day.
Found the solution. You need to cut off the Internet, then in the Assistance menu, turn off the auto updates, and then you can turn the Internet back on and it works again. I saw on the Samsung website that there was a big update yesterday and that seems to be what's causing the TV to crash. It's working for me now. I'm reconnected to the Internet and it no longer restarts by itself... Have a nice day.
Hello,
I indeed have a recent Samsung that suddenly started turning off spontaneously and turning itself back on, sometimes with a frequency of about every 4 minutes...!!
I'm annoyed and don't understand why the power supply would act this way!
Then nothing, everything back to normal for no apparent reason...
And this went on for 2 weeks seemingly at random!
Ultimately, I try to make a connection with my issues with the Bouygues minibox that emerged shortly before!
Which, by the way, is not connected to the TV, not even via Wifi!
I know that during this incident, their automated system manages synchronization attempts to restore the functions of my box... but nothing, the box still doesn't work!
That said, I decided to unplug the Box for good.... and then no more issues with the TV!!!!
I had noticed that by disconnecting the manual and remote controls from the TV's electronic board... it wouldn't turn off anymore, of course, I couldn't change the channel ;-(, and then there's my son's app on his Samsung phone that was taking control of my remote...
For me, it's clear that their remote functions were interfering with my TV's functions.
I could have taken the TV to Darty... and hello, the bill!
So be careful, with all these different remotely connected networks, they might end up determining the end of life of some of your devices, if they choose to!
What will we be exposed to for the economy to run?
Best regards
JL
I indeed have a recent Samsung that suddenly started turning off spontaneously and turning itself back on, sometimes with a frequency of about every 4 minutes...!!
I'm annoyed and don't understand why the power supply would act this way!
Then nothing, everything back to normal for no apparent reason...
And this went on for 2 weeks seemingly at random!
Ultimately, I try to make a connection with my issues with the Bouygues minibox that emerged shortly before!
Which, by the way, is not connected to the TV, not even via Wifi!
I know that during this incident, their automated system manages synchronization attempts to restore the functions of my box... but nothing, the box still doesn't work!
That said, I decided to unplug the Box for good.... and then no more issues with the TV!!!!
I had noticed that by disconnecting the manual and remote controls from the TV's electronic board... it wouldn't turn off anymore, of course, I couldn't change the channel ;-(, and then there's my son's app on his Samsung phone that was taking control of my remote...
For me, it's clear that their remote functions were interfering with my TV's functions.
I could have taken the TV to Darty... and hello, the bill!
So be careful, with all these different remotely connected networks, they might end up determining the end of life of some of your devices, if they choose to!
What will we be exposed to for the economy to run?
Best regards
JL
Hello,
I found the solution by reading your messages. I had the same problem.
So in the menu, there's a section that says if the device connected via HDMI or other cables asks to turn off, turn off the TV at the same time! I think the Freebox sends the wrong signal that activates this function on the TV.
So you just need to go to
Menu >> System >> Anynet+ (HDMI-CEC)
Set:
- Anynet+ (HDMI-CEC): Off
- "Auto Off": "NO"
They are set to on by default, and yes! Which causes the TV to turn off. This way, you can keep the same cable configuration.
:)
I found the solution by reading your messages. I had the same problem.
So in the menu, there's a section that says if the device connected via HDMI or other cables asks to turn off, turn off the TV at the same time! I think the Freebox sends the wrong signal that activates this function on the TV.
So you just need to go to
Menu >> System >> Anynet+ (HDMI-CEC)
Set:
- Anynet+ (HDMI-CEC): Off
- "Auto Off": "NO"
They are set to on by default, and yes! Which causes the TV to turn off. This way, you can keep the same cable configuration.
:)
It definitely smells like a firmware bug. My TV was working perfectly fine last night and this morning it keeps turning off and on by itself every 10 seconds. Both remote controls are unresponsive, I removed the batteries just in case that was the issue, but nothing works. I had to unplug the power cable.
Edit: I tested the method suggested earlier, namely unplugging the network cable and it works perfectly again. Thank you!
Edit: I tested the method suggested earlier, namely unplugging the network cable and it works perfectly again. Thank you!
same problem ue55h6400
problem solved for me for now ^^ I did a hard reset using the hidden menu then
INFO - MENU - MUTE - POWER (I used the YouTube link to know the procedure https://www.youtube.com/watch?v=79S1jhAMjc8)
after that I reset the hub and everything works
unplug the decoder etc. beforehand and plug it back in after the hub reset
problem solved for me for now ^^ I did a hard reset using the hidden menu then
INFO - MENU - MUTE - POWER (I used the YouTube link to know the procedure https://www.youtube.com/watch?v=79S1jhAMjc8)
after that I reset the hub and everything works
unplug the decoder etc. beforehand and plug it back in after the hub reset
Hello everyone,
My Samsung TV model UE40D5700 was turning off and on by itself randomly. I inspected the power board and the capacitors: nothing suspicious.
First, I updated it with the version I downloaded from the Samsung website. Then I turned off WatchDog. I also tested the different HDMI ports and another outlet. Results: the problem was still there.
So I ordered a new power board on eBay for about €60.
Results: the problem has disappeared.
So it was the power board, maybe the capacitors or another component, we can't know.
My Samsung TV model UE40D5700 was turning off and on by itself randomly. I inspected the power board and the capacitors: nothing suspicious.
First, I updated it with the version I downloaded from the Samsung website. Then I turned off WatchDog. I also tested the different HDMI ports and another outlet. Results: the problem was still there.
So I ordered a new power board on eBay for about €60.
Results: the problem has disappeared.
So it was the power board, maybe the capacitors or another component, we can't know.
Hello,
I indeed have a recent Samsung that suddenly started shutting off by itself and turning back on, sometimes with a frequency of about every 4 minutes...!!
Right now I'm frustrated and don't understand why the power supply would go through such a fuss!
And then nothing, everything seems fine for some reason...
And this went on for 2 weeks in a seemingly random manner!
In the end, I'm trying to connect this with my issues with the Bouygues minibox that appeared shortly before!
Which, by the way, is not even connected to the TV, not even through Wi-Fi!
I know that during this incident, their automated system manages the synchronization attempts to restore the functions of my box... but nothing, the box still doesn’t work!
Still, I decided to permanently unplug the box... and then no more issues with the TV!!!!
I noticed that by disconnecting the manual and remote controls from the TV's electronic board... it no longer turned off, of course I couldn't change the channel ;-(, and then there was that app from my son with his Samsung phone that took over my remote...
For me, it's clear that their remote functions were interfering with my TV functions.
I could have taken the TV to Darty ... and hello, the bill!
So be careful, with all these different networks connected remotely, they will eventually determine the end of life of some of your devices, if they want to!
What are we going to be exposed to for the sake of keeping the economy going?
Best regards.
I indeed have a recent Samsung that suddenly started shutting off by itself and turning back on, sometimes with a frequency of about every 4 minutes...!!
Right now I'm frustrated and don't understand why the power supply would go through such a fuss!
And then nothing, everything seems fine for some reason...
And this went on for 2 weeks in a seemingly random manner!
In the end, I'm trying to connect this with my issues with the Bouygues minibox that appeared shortly before!
Which, by the way, is not even connected to the TV, not even through Wi-Fi!
I know that during this incident, their automated system manages the synchronization attempts to restore the functions of my box... but nothing, the box still doesn’t work!
Still, I decided to permanently unplug the box... and then no more issues with the TV!!!!
I noticed that by disconnecting the manual and remote controls from the TV's electronic board... it no longer turned off, of course I couldn't change the channel ;-(, and then there was that app from my son with his Samsung phone that took over my remote...
For me, it's clear that their remote functions were interfering with my TV functions.
I could have taken the TV to Darty ... and hello, the bill!
So be careful, with all these different networks connected remotely, they will eventually determine the end of life of some of your devices, if they want to!
What are we going to be exposed to for the sake of keeping the economy going?
Best regards.
Hello, I performed a factory reset on the TV and surprise, it works properly.
If you don't remember the pin code, you can reset it to 0
With the TV off: mute 8 2 4 power
default pin 1111
If you don't remember the pin code, you can reset it to 0
With the TV off: mute 8 2 4 power
default pin 1111
Turn off the Wi-Fi and unplug the Ethernet cable, then
option / smart hub / quick access bar settings / auto dem set to off
And above all, do not restart the smart hub because otherwise your TV will turn off again
It works like this for me, but if I start the smart hub, my TV turns off again and restarts in a loop.
option / smart hub / quick access bar settings / auto dem set to off
And above all, do not restart the smart hub because otherwise your TV will turn off again
It works like this for me, but if I start the smart hub, my TV turns off again and restarts in a loop.
I have version 2820.
Here is the response from Samsung:
In your email dated 06/26/2016, you informed us of unexpected restarts on your Samsung television.
Our engineers quickly became aware of this technical incident and worked to provide a swift solution. They were able to identify the cause on our Smart TV servers and fixed it; the Smart Hub was soon back up and running, and no action was required on your part.
If you are still experiencing this malfunction, we invite you to unplug the network cable from your television or temporarily turn off your Internet router. You will then be able to start your television normally and reset the Smart Hub as follows:
Menu – Smart Hub – Reset Smart Hub
You can then reconnect your cable or turn your router back on to regain normal use of your television.
Please know that we sincerely regret this incident and would like to apologize for the inconvenience caused.
Thank you for your trust in Samsung.
Here is the response from Samsung:
In your email dated 06/26/2016, you informed us of unexpected restarts on your Samsung television.
Our engineers quickly became aware of this technical incident and worked to provide a swift solution. They were able to identify the cause on our Smart TV servers and fixed it; the Smart Hub was soon back up and running, and no action was required on your part.
If you are still experiencing this malfunction, we invite you to unplug the network cable from your television or temporarily turn off your Internet router. You will then be able to start your television normally and reset the Smart Hub as follows:
Menu – Smart Hub – Reset Smart Hub
You can then reconnect your cable or turn your router back on to regain normal use of your television.
Please know that we sincerely regret this incident and would like to apologize for the inconvenience caused.
Thank you for your trust in Samsung.
I went to the menu and there was an update to do; you need to plug a USB stick into the TV and then follow the instructions from Philips.
Hello, I'm having the same problem with my Samsung TV UE48H6400 firmware 2820. You have to unplug the internet connection box to disable the Wi-Fi connection on the TV with the box, and it works. Try again later when Samsung offers a tested firmware this time, those idiots.
Apparently, there's a bug issue with the Wi-Fi, it keeps rebooting the TV in a loop.
Apparently, there's a bug issue with the Wi-Fi, it keeps rebooting the TV in a loop.
Hello,
same problem and solution for connecting to WIFI:
Unplug your TV,
then go to your BOX interface,
temporarily disable the WIFI connection,
turn your TV back on, go to its MENU then NETWORK, then use Wired Connection instead of WIFI (if of course you were not connected via cable)
turn off your TV,
then reconnect the WIFI in your BOX interface,
turn your TV back on,
Everything works: TV and your WIFI network.
Wait for a SAMSUNG update before reconnecting your TV to your Box...
same problem and solution for connecting to WIFI:
Unplug your TV,
then go to your BOX interface,
temporarily disable the WIFI connection,
turn your TV back on, go to its MENU then NETWORK, then use Wired Connection instead of WIFI (if of course you were not connected via cable)
turn off your TV,
then reconnect the WIFI in your BOX interface,
turn your TV back on,
Everything works: TV and your WIFI network.
Wait for a SAMSUNG update before reconnecting your TV to your Box...
do you have the solution for another SAMSUNG model because I can't find menu 8 -adjust and consequently D-Watchdog either.
Thanks in advance, the model which I can't recall the reference (32....) is a model from 2010.
P.S.: I can access the hidden menu with the first manipulation.
Thanks in advance
Best regards
solodream14