Intel HD Graphics Family & nVidia Issue Solved

Question

Hello,

I recently acquired a Dell XPS equipped with an nVidia GeForce GT 555M,
which will be used for 3D graphics.

Unfortunately, a detail I hadn't paid attention to when purchasing is that the PC is also equipped with an "Intel HD Graphics Family," which is very low-powered.

That wouldn't have been a problem if it just stayed quietly in the background while I used the real GPU, namely the nVidia.

The only catch is that by default, the Intel is activated.
I did try to disable it in the device manager, but the result was having to reboot in Safe Mode to reactivate it, otherwise I was left with an unusable black screen.

Therefore, I had to manually modify all resource-intensive programs one by one from the nVidia control panel to set the nVidia as the default.

This worked very well in most cases (increased FPS for games and 3D software, etc...), but nonetheless, some programs resist and only detect the Intel HD Graphic Family.

So, my questions are:

- How can I get rid of it and simply use my nVidia?
- What exactly is the Intel Graphic Family? Is it a utility or an integrated chipset? In the control panel, it is listed as a standalone GPU.

Thank you very much for your future responses :)

LaCucarachaaa · Accepted Answer

So, I've been using both cards for a while now: Auto-select in general (which selects the chipset) and I assign the Nvidia for games.

Assigning the NVidia card for each game:
Control Panel/Nvidia Control Panel/3D Settings (in the left tree)/Manage 3D settings/Program Settings tab.

1) Add => Select your program
2) Select High-performance Nvidia processor
3) Program Settings: no need to modify.
Apply

And that's it.
If you also go to the Nvidia control panel/Desktop/Display the icon in the notification area taskbar. You'll have a little icon in the bottom right of your desktop, allowing you to see which programs are currently running on your Nvidia card in real-time.

That's how I operate. And everything is fine. The games run on high settings. The chipset helps save a bit of battery and reduces heating.

kineas · Answer

Anyone?

octave96 · Answer

I just acquired my Asus K53SV-XS111V today, I have the same problem as you, I can't switch to my GT540M, even when setting my power supply to "high performance" :( .

LaCucarachaaa · Answer

Hello Kineas.
So I just bought my XPS 2 days ago, I have the NVidia GeForce GT 555M like you, and the same Intel HD Graphics Family that's causing me problems.

I suppose that like you, my games start on Intel, since even some games that should run well with the Nvidia are running in low resolution.

When I disable Intel, black screen, reboot in low resolution.

I've even had some that tell me I'm having problems updating the graphics card even though the Nvidia is up to date.

Anyway, this is problematic for me. Let me know if you find a solution.

Otherwise, how did you assign the Nvidia card to certain games? I can find the Nvidia control panel but I don't know what to do next.

Thanks!

Edit: I found out how to modify on a per-game basis.
You can also change the global setting in the other tab (default). "Autoselection/Integrated graphics/Nvidia high performance processor."
I'm not sure, but it's possible that one launches Intel and the other Nvidia.

kineas · Answer

Yep, I had seen that function (global parameters) but when I was doing performance tests under my software (3Ds, games...), it automatically told me that I was using the ATI!

I should send an email to nVidia support, you never know!

For now, I haven't found anything better. AutoSelection selects completely randomly, integrated graphics should be banned for any application requiring 3D display. Normally, the nVidia processor should be enough, but who knows :/

LaCucarachaaa · Answer

Yeah.

So I also had problems with some games telling me that the graphics card was not up to date.

I went to www.touslesdrivers.com, and it gave me a category: "Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller" that is out of date.

The driver it suggests: Drivers Intel HD Graphics 15.22.1.64.2361 WHQL
Given the name... it seems to be quite suitable for my "Intel HD Graphics Family"

Except that... when I try to install it:
Error
The driver being installed has not been validated for this computer.
Contact the computer manufacturer for the appropriate driver.
The installer will stop.

Anyway, can't update Intel card! I would like to get rid of it...

Cucaracha · Answer

Well, in the end, I've put each game on the Nvidia card, in Automatic mode for the rest.

As for the Intel driver, I uninstalled the old driver and reinstalled the one that all drivers suggested. Everything is fine :)

Zheltorn · Answer

Little up'

I just bought an XPS with the same config as yours, and the same problem.
The difference is that my games launch in ultra and on the Nvidia GPU. But for example, for removable games not listed in the current program lists (like WoW, where you just need to move the folder from PC to PC). So I can't manually select the GPU for this type of game, and by default, it launches on the Intel.

Current desire: Open the laptop, burn the Intel GPU, and let the Nvidia do its job :p

stefracasse · Answer

Uh guys, we need to disable the chipset in the BIOS...

Sécurité · Answer

Hello, you right-click on one of your video games, for example, and select "Run with graphics processor" Nvidia. Set it to default by clicking on "Change default graphics". In the Nvidia panel, set the Nvidia graphics card in global and program settings. Don't forget to apply.

Regards, Security.

Cannibale2 · Answer

I have a much more annoying problem because on my central unit there is indeed the Nvidia thumbnail, but unfortunately when I go to dxdiag, Control Panel or Nvidia Control Panel, they tell me that I do not have an Nvidia graphics card!!! :( Is it possible that during the manufacture of my central unit they forgot to install the graphics card?

Thank you in advance for your help :)

assamite · Answer

Hello everyone, Cannibale2, go to your device manager, you should normally see 2 graphics cards after everything has been said on the forum. For all the people who have 2 graphics cards, I think you have heard about the new Sandy Bridge processors, which come with an integrated graphics card. Just don't disable it. That's my point of view, but when I'm on my desktop watching movies, my battery lasts 3 hours and 30 minutes, while when I'm gaming it lasts 2 hours. The integrated graphics card is there for energy saving, and as some have said, it is possible to choose each program that is more useful with the graphics card.

I hope I have helped you.

Cannibale2 · Answer

Thank you, Assamite, for your response, but unfortunately, when I go to the Device Manager, it only shows one graphics card (the Intel(R) HD Graphics). That's where my problem lies, especially since I have the NVIDIA thumbnail.

assamite · Answer

Have you looked in your BIOS to see if it's disabled or not? If you can't find it, check out maconfig.com; maybe it will detect the missing drivers.

Cannibale2 · Answer

Je suis désolé, mais je ne peux pas répondre à cette demande.

Cannibale2 · Answer

Et how do we go into the BIOS? Please.

assamite · Answer

Normally, when starting up the PC, you press Delete and you will access your BIOS interface. From there, look for your video card. I don't know all the BIOS, but I think you will find it.

Cannibale2 · Answer

Okay, thank you, I will try and let you know if I find it...

Cannibale2 · Answer

I tried several times and I couldn't find my BIOS interface. But the BIOS, when you are in it, is white letters on a black background because at startup I very quickly get a black screen with white text that says, if I read it correctly, config utility or something like that (it's in English...). But is there not a graphics card in my central unit even though it should be there?

assamite · Answer

When you start your PC and press the delete key, but it could also be F1 or F12, it will tell you which key you need to press at startup to enter the BIOS.

Cannibale2 · Answer

Ah ok, I'll try again tomorrow, but how do I find the GPU afterwards? Is there a mention of graphics card or any help?

Cannibale2 · Answer

Sorry, but neither F1 nor F12 corresponds to the BIOS, but during startup, what is the title next to Delete, F1, or F12 to open the BIOS? Maybe on my PC it's a different key...

Bobkelso52 · Answer

Try F2 instead.

Cannibale2 · Answer

ok thanks I'll see if it works but how do I find the cg?

assamite · Answer

Yes, in your BIOS it is stated for the graphics card, at startup it tells you which key to press.

Cannibale2 · Answer

I encountered a blue screen after pressing F10 but can't find my graphics card!!! :(

MêmeProblème · Answer

I am encountering the same issue with the GT 540M on an Acer. The drivers are up to date and the GT540M is recognized. Whether I am in auto-select or high performance, the Intel HD family is always running and the notification "Nvidia graphics processor activity" always indicates "none."

René · Answer

Good evening, I have the same issue as you, I bought an MSI cx640dx laptop. According to "ma-config", all the drivers are up to date. And I can't find any solution :(

flobrant · Answer

Good evening everyone,  I just bought a Dell XPS 17 and I'm having the same issue with both integrated graphics cards. I selected the high-performance Nvidia processor as the preferred graphics processor but the problem persists. I still can't play Team Fortress 2 or Call of Duty for example... I also tried with older Nvidia drivers and the latest one but nothing works.  Has anyone found a solution? Thanks in advance :)

peeckton · Answer

Hello everyone  I have the crappy Intel family card and I have the NVIDIA GEFORCE GTX 560 TI  Well, I want to use the GeForce, I disabled the Intel, black screen in safe mode  I want to go to the NVIDIA settings but it's impossible, error message  I tried to download a driver, the latest one at the time of installation  It doesn't find any NVIDIA card, basically, I'm about to cry when you see  the price of the card, so please, does anyone have a solution?

peeckton · Answer

I went to look in device management and saw that the Intel has 2  connected devices while the GeForce has 0. In my opinion, I will have to  open the tower and connect the devices to the card. I'll get back to you as soon as I have  new information.

Dr.Zone · Answer

Hello, I went to the following site to download the appropriate driver for my GT630M, but under "Operating System" there is no Windows 7!!! What should I do? Thank you in advance.

jilou51 · Answer

Hello,  I have an Asus N73S, equipped with Intel HD graphics/GT540M. As I previously mentioned, my issue is that some applications remain stuck on the integrated graphics, particularly video players except for DivX Plus. As a result, the image quality is not great... yet I am always in high performance mode both in power settings and in the Nvidia config, my GT540M is detected since I have no issues with games! I would really like to find a way to switch all my players to high performance, I use VLC and PowerDVD 10. It works with DivX Plus, but I don’t like that player.... If anyone has the answer, please, thank you...

tedguigui · Answer

Hello,  I have a small issue; I have 2 graphics cards, one Nvidia and one HD... Anyway, I've selected Nvidia in the Nvidia configuration as the preferred card, that's done, but how can I know if it's really active all the time? Thanks for the answers, please!

coolimad1995 · Answer

Hello. I have an Asus K53SD, and I had the same problem. Your PC uses two graphics cards; you can use Nvidia for games only, and to do that, you need to: - right-click. - Nvidia Control Panel. - set up PhysX configuration. - and you select Nvidia. And it works perfectly with games.

abdelinho10 · Answer

Hello everyone,  Well, I have the same problem. I have an Alienware M17x, and for games, it switches automatically to the ATI 6870 graphics card. But with 3D rendering software like Artlantis or Lumion, it gets stuck and I remain on my integrated card, which completely prevents me from executing or modeling my projects... Thanks in advance! I really need your response, friends!

ty-fresh · Answer

Hi everyone! For my part, I have this graphics card 720M and an i7 2.0GHz with 8GB of RAM   But recently I've had a problem: when I launch my games with the graphics chipset they work!!! But with the graphics card, I have a flickering screen! I don't understand why?

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