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Accented characters turn into hieroglyphs

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lonestar -  
 ly -
Hello,
Since I started using Mail on OS X, some correspondents, but apparently not all, who work on PC receive my messages with all the accented characters turned into hieroglyphics (or rather ideograms), complete sections of the message disappear, and PDF images are not attached.... These correspondents assure me that they correctly receive messages from other MAC users, so the encoding problem must be coming from me....
Does anyone have an idea about the origin of this problem?
Thank you.

7 answers

  1. ly
     
    In fact, you go to mail preferences and set the format to text instead of rtf.
    5
  2. Krosoftanti Posted messages 13 Status Member 2
     
    If you are using Safari (macOSX), in the preferences, you need to enable Aspect > Western (ISO Latin1)
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    1. lonestar Posted messages 38 Status Member
       
      Krosoftanti,
      I checked my preferences, Aspect, in Safari, it's definitely set to Occidental (ISOLatin1)
      so it's something else. The mystery remains unsolved. If you have another idea...thank you

      lonestar
      0
  3. Krosoftanti Posted messages 13 Status Member 2
     
    Which font do you use (in Preferences)? Times is the same on PC as it is on Mac. That's the one I use (I have 2 PCs running XP and 3 Macs with OSX 10.4.5 at home… ;-))
    0
  4. Krosoftanti Posted messages 13 Status Member 2
     
    I misread it; it's via email, isn't it?
    So there too in Preferences you can choose Times ;-)
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  6. lonestar Posted messages 38 Status Member
     
    Krosoftanti,

    following your advice, I tried sending messages specifying Windows Latin 1 (ISO 8859-1) as the encoding (it was set to Automatic) but the accents still didn’t cross the MAC/WINDOWS border; so I tried changing the font and there was a MIRACLE, the Arial font transmits accents without any problem!!!! Quite strangely because the default font in Mail is Helvetica which isn’t exactly a very exotic font; but anyway, Arial works, so we will use Arial!!!

    Thank you for your help
    lonestar
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  8. I. Dentifiant Posted messages 78 Registration date   Status Member Last intervention   38
     
    Do you not have an automatic encoding option?
    --

    iBook 1.33 GHz Mac OS X 10.4.11
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