Hotmail account blocked

Solved/Closed
rachida -  
 manu534 -
Hello, one of my hotmail.com addresses has been blocked for over 2 months; how can I unblock it knowing that I don't remember the alternative email address I provided when I opened this hotmail account?
Thank you for helping me because I need to log in to MSN with the blocked account.

Configuration: Windows XP / Internet Explorer 7.0

10 answers

  1. vickye16480
     
    Good evening everyone, my WLM account was blocked yesterday morning, and today I called Microsoft who gave me the following link: https://account.live.com/acsr and after answering the questionnaire I received a message at the address I provided (the old backup address was lost) and within 10 minutes I recovered everything.
    I hope this helps you. Good luck to everyone.
    170
    1. Symphony
       
      Thank you, Vickye, my account was also blocked today, strange. I was able to recover it thanks to your link!
      0
    2. Wis
       
      Hello

      I confirm, I also used the address https://account.live.com/acsr given by Vickye and it worked!!!
      0