I have a problem turn off the computer direct

Bonjour,

Please help my brothers I have a problem in the computer turns off when it runs

Immediately after the show office

But when you use

Mode Sans Echec

Remains for 10 seconds approximately

But turns off immediately without stages

And when I came to ctrl + alt + suppr

Found that the file is csrss causes in this if I turned the computer turns off immediately deleted