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Scan with hp deskjet f2480

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celles -  
 dsp -
Hello,

I just bought an HP Deskjet F2480.
The installation went smoothly without any apparent issues.
Printing and copying work perfectly, but I can't seem to scan a document to the computer (in .jpg or other formats) from the printer.
How can I do this?
Thank you for your help.
Have a nice day.
Configuration: Windows XP / Firefox 3.6

10 answers

  1. solgate
     
    I believe I have the ideal answer! In fact, to scan with HP DESKJET F2480, once the software installation is successfully completed, as this is the most important step, you need to go to HP SOLUTION CENTER, which is an icon that will appear on the screen for those using Windows XP, and then you will click on "home" at the bottom of the page and you will see scan document .............and do what you want. As for those using Vista, I believe you need to go to START, then PROGRAMS, then HP, and you will directly see HP SOLUTION and follow what I explained previously.
    I believe you will understand me.
    47
    1. kenzufab
       
      Too strong! It's been an hour! For Vista, the path is correct! Thank you, I'll be able to get to work!
      0
    2. byvinss
       
      Thank you, I spent a whole day searching for their Photosmart software for nothing!!! Installed the new complete driver from the HP site!!! In fact, the solution center, as long as you haven't done the 'cartridge alignment,' blocks the procedure, very poorly explained!!!!
      Thanks again, HP could have written the same thing as you.
      0
    3. Lau309
       
      Thank youuuu =)
      0
    4. elo74
       
      Wowwwww thank you so much I'm on Vista I followed what you said and it works it's great
      0
    5. momo
       
      great! :)
      0
  2. jeanbi Posted messages 15399 Registration date   Status Contributor Last intervention   2 383
     
    Hello,
    we scan from the PC using the scanning program provided by HP and not from the printer, and try to get it into the PC..
    from the printer, it is only possible to make copies
    see you later

    --
    FC 11 - Mandriva 2009 - Debian squeeze-
    The best things take time. (JC ANGLADE)
    think of the tips https://www.commentcamarche.net/list
    6
    1. celles
       
      Hello Jeanbi,
      Thank you for your quick response.
      Everything is working perfectly.
      Thanks again.
      Have a nice day.
      Best regards,
      0
    2. nalexan
       
      Hello, I would also like to know how you did it on the computer, what manipulation.
      0
  3. celles
     
    Hello,

    After installing the printer driver (CD provided),
    - turn on the printer
    - go to <my computer="">
    - you should see the HP Deskjet F2480 icon
    (hovering over it with the mouse should display the message: opens a program that allows you to save images)
    - double click on the icon to start the scanning.

    Have a nice day.</my>
    4
    1. tinkiet
       
      It's you who's right, dude. Go to the workstation, right-click on the scan and digitize.
      0
  4. LILI
     
    Hello, can you give me a link to download the printer?

    Thank you
    4
    1. LILI
       
      the Deskjet F2480
      0
  6. jga
     
    Hello
    Have you resolved your issue?
    This machine has a serious design flaw, in my opinion. There are regular communication breakdowns between the device and the PC, and the scanner never works. I've used 4 different PCs on XP, Vista, and finally Windows 7 after installation; the same problems persist: I have to restart the printer, then turn it off, disconnect the plug for a few moments... and to top it all off, with my latest Windows 7 laptop, the scanner doesn't work at all. HP's customer service is incompetent: they had me reinstall the driver several times, sent me a second printer... still the same problem...
    They were ready to send me a third one... I suggested a partial refund in addition to a commercial offer on another model: impossible (it's still under warranty!) They offered me 20% off a new printer that costs 20 to 30% more than on regular online sites! So no compensation and the option to keep my current printer!!
    Great, thanks HP.
    2
  7. lutinbzh
     
    I have the same problem: when I open Photosmart, I don't have a "scan" icon, I only have "copy" and "print."
    I think I'm going to spread the word about HP to those around me!!!
    And pull out my old scanner that still works...
    2
  9. cél31
     
    Hello,

    I have everything I need, but I don't have a "scan" button
    in the "solution center" and in "home" I only have "copy".

    Some time ago, it was working.
    What should I do? Uninstall and reinstall?

    Thank you for your help.
    1
    1. david
       
      Hello.
      Can someone help me with a presentation on laser printers?
      Thank you...............
      0
  10. libellule39
     
    Hello
    thanks to all of you, I solved my scanning and recording issue. You are simply awesome. Thank you.
    1
  11. Stepheine
     
    To scan with the HP DESKJET F2400, F2480 or F2483, you need to install or download the HP Photosmart software on your computer.
    Then, start the scanning task using the HP Photosmart software.
    When you launch the SCAN procedure on HP Photosmart, you will see the IMPORT PHOTOS command; click on IMPORT PHOTO and then on SCAN.

    Note: Keep in mind that the HP DESKJET F2400, F2480 or F2483 can only scan using the HP Photosmart software.

    STEPHEINE
    0
    1. Stepheine
       
      What I am telling you is true.
      0
    2. Hélo
       
      Where can I download this software? I can't find a link for Windows 7.
      0
    3. julie0
       
      FALSE!

      I scan with the HP F2480 using Paint.NET and it works very well, no need for HP Photosmart...
      0
    4. jean
       
      Julie is right, any program that can acquire an image can operate the printer and its scan, even the simplest one like the Windows Live Photo Gallery!
      0