Scanning issue with my HP Officejet 4500 wireless printer
modeste
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tribun Posted messages 64900 Registration date Status Member Last intervention -
tribun Posted messages 64900 Registration date Status Member Last intervention -
Hello,
When I try to scan a document, I receive the following response: "no scan options. For troubleshooting purposes, refer to the device documentation. press OK". When I press OK, I get nothing.
I inserted the installation CD. Response: "exit", because the hardware is already installed.
I am lost. Thank you for your help...
Modeste
Configuration: Windows 8 / Firefox 36.0
When I try to scan a document, I receive the following response: "no scan options. For troubleshooting purposes, refer to the device documentation. press OK". When I press OK, I get nothing.
I inserted the installation CD. Response: "exit", because the hardware is already installed.
I am lost. Thank you for your help...
Modeste
Configuration: Windows 8 / Firefox 36.0
1 answer
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Hello.
Go to the HP website, enter the details, and download the driver.
https://support.hp.com/fr-fr/drivers/selfservice/HP-Officejet-4500-All-in-One-Printer-Series---G5/3919445/model/3986394
But is it a Wi-Fi printer?
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