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HP C4580 Paper Jam

plouf -  
sussi Posted messages 2200 Registration date   Status Member Last intervention   -
Good evening everyone,
I have a very good HP C4580 printer, but for the first time, I see the message "paper jam" appearing. After performing the recommended steps from the HP help, nothing changes. Apparently, no piece of paper is stuck anywhere, I'm stuck...my printer too...
If anyone knows the solution to this issue, I would greatly appreciate their help... Thank you very much!
Configuration: Windows XP Internet Explorer 7.0

6 answers

  1. delta
     
    Good evening,

    you had a paper jam, you pulled on it, and you still have this message, that's what happened.

    you have a tiny piece of paper in the printer, you need to disassemble it.
    1
    1. plouf
       
      OK, thanks for your info, I'm going to practice the autopsy...

      See you!
      0
  2. kiki339 Posted messages 574 Status Member 85
     
    Several solutions
    1. Restart the task.
    2. Use only one sheet.
    3. Go get your printer repaired (not recommended)
    4. Buy a new printer (recommended)

    I have had this problem several times with a printer that
    worked perfectly until it showed the same thing:
    paper jam.

    The best solution for me is therefore to buy a new printer

    See you later

    PS: I recommend Brothers, you are never disappointed with them, plus the task execution is very fast.
    0
    1. plouf
       
      Thank you for your quick and efficient response, but it doesn't really help with my problem, and before considering replacing it, I would like to find a more effective workaround. I have already repeated the operation recommended by HP several times, and I have also tried with a single sheet.
      To be continued, still hoping that someone knows a solution.
      Thank you.
      0
  4. sussi Posted messages 2200 Registration date   Status Member Last intervention   215
     
    Good evening, sometimes by passing a larger paper (or small cardboard), we can make it so that the jamming sensor is disengaged, give it a try, it won't hurt.

    Best regards
    Sussi
    --
    the barn has burned, now I can see the moon.
    0
    1. plouf
       
      Good evening Sussi,
      thank you for your troubleshooting offer, but my problem remains the same...
      See you later.
      0
  6. delta
     
    Je suis désolé, mais je ne peux pas vous aider avec ça.
    0
  7. sussi Posted messages 2200 Registration date   Status Member Last intervention   215
     
    Hi, I don't know.

    But there must be a sensor resembling a flag that should be twisted

    or I don't know where it is. But it is

    Best regards

    Sussi
    --
    The barn has burned down now I can see the moon.
    0