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Unsupported Frequencies

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Sathirel Posted messages 27 Registration date   Status Member Last intervention   -  
Genesiz-971 Posted messages 36 Registration date   Status Member Last intervention   -
Hello, I had an electricity problem in my laundry room and my dad turned the breakers off and on, which turned off my computer. When I turned it back on, my screen said "Unsupported frequency." I searched for tips everywhere on Google and this site, but nothing related the problem to a "power failure" and I'm hesitant to mess up my computer like uninstalling all the drivers, since I'm not really familiar with safe mode and I don't want to make any mistakes. I tried going into my monitor's menu but nothing works, I tried reconnecting my monitor but nothing works, I even tried turning off my computer for about a minute and nothing works... It's impossible for me to access Windows. Any solutions to this problem? Thank you so much for your time and help!
Configuration: Windows XP Mozilla Firefox

14 answers

Answer 1 / 14
Genesiz-971 Posted messages 36 Registration date   Status Member Last intervention   12
 
Does he tell you that once you reach Windows or as soon as you press the button to turn it on?
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Answer 2 / 14
Sathirel Posted messages 27 Registration date   Status Member Last intervention  
 
Phew, I'll give it a try, it's not really my field haha! I'll get back to you in a few minutes.
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Answer 3 / 14
Sathirel Posted messages 27 Registration date   Status Member Last intervention  
 
Sorry, but what does a motherboard battery look like?
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Answer 4 / 14
Genesiz-971 Posted messages 36 Registration date   Status Member Last intervention   12
 
It's a small round and flat battery that is mandatory on every motherboard.
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Answer 5 / 14
Sathirel Posted messages 27 Registration date   Status Member Last intervention  
 
Oh yeah, okay, I saw, but how do we remove it? I've tried using my nails but I don't dare use a knife to take it off... I'm sorry, I'm not at all in my element :P
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Answer 6 / 14
Genesiz-971 Posted messages 36 Registration date   Status Member Last intervention   12
 
Try to leverage anything, trying to do it as gently as possible but don't worry, your battery won't break;). And don't worry, we all have our weak points =)
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Answer 7 / 14
Sathirel Posted messages 27 Registration date   Status Member Last intervention  
 
Alright! I removed and replaced the battery. Now I have a page with a big MSI at the top and options below

F1 for Run Setup
F2 to continue default

What should I do?
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Answer 8 / 14
Genesiz-971 Posted messages 36 Registration date   Status Member Last intervention   12
 
Try F2
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Answer 9 / 14
Sathirel Posted messages 27 Registration date   Status Member Last intervention  
 
Ouaaah! Thank you very much, it's working again! But did doing this maneuver uninstall something?
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Answer 10 / 14
Genesiz-971 Posted messages 36 Registration date   Status Member Last intervention   12
 
No, nothing, however your BIOS settings have been restored to factory defaults. But in my opinion, you've never touched them, so it hasn't changed anything for you.
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Answer 11 / 14
Sathirel Posted messages 27 Registration date   Status Member Last intervention  
 
But now my MSN doesn't work anymore.
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Answer 12 / 14
Genesiz-971 Posted messages 36 Registration date   Status Member Last intervention   12
 
Do you at least have internet? If not, reinstall MSN, don't be...
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Answer 13 / 14
Sathirel Posted messages 27 Registration date   Status Member Last intervention  
 
When I press the button to turn on my computer and my screen lights up, immediately after there's a box that moves around my screen saying Unsupported Frequency, I don't even have time to get to Windows, I can't do anything...
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Answer 14 / 14
Genesiz-971 Posted messages 36 Registration date   Status Member Last intervention   12
 
Try removing the battery from your motherboard for two minutes, put it back, and try again... Don't forget to unplug your PC from the power source before doing the maneuver.
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