View original (French)

Explorer.exe + drwtsn32.exe has encountered a problem

Solved
mssy -  
 mssy -
Hello,
I have a big problem that has been going on for almost a year and I can't seem to solve it!
When I go into a folder that contains videos, a few seconds later the window "explorer.exe has encountered a problem and needs to close" pops up.
Moreover, if I don't quickly click "don't send," I get another window of the same kind that completely freezes my computer and I have to turn it off: "drwtsn32.exe has encountered a problem and needs to close..."

It's really very annoying because I can't access my videos.
I have already performed a lot of virus scans with Avast, then Panda, etc...
But I didn't find anything..

Thank you for your help
Configuration: Windows XP Internet Explorer 8.0

16 answers

  1.
    anonyme 94 Posted messages 878 Status Member 31
     
    Looking at my post is the most likely solution
    --
    yesterday was tomorrow today.
    vb6 is the only real thing! (that's all I know)
    3
  2. anonyme 94 Posted messages 878 Status Member 31
     
    Before pressing anything (don't send etc...) do ctrl alt del
    process and close explorer.exe
    press don't send (explorer.exe)
    and in the task manager create a new task then "explorer.exe"
    and normally it's good!

    if it's not clear let me know!
    --
    yesterday was tomorrow today.
    vb6 is the only real thing! (that's all I know)
    0
  3. saif_06 Posted messages 173 Status Member 12
     
    Explorer is located in C:\Windows\
    :p
    0
  7. saif_06 Posted messages 173 Status Member 12
     
    Have you checked if there is a virus?
    0
  9. anonyme 94 Posted messages 878 Status Member 31
     
    ah it's a shame for me it had resolved my problem sorry
    try going through the explorer (windows + e)
    or right-clicking on the folder then open or explore
    test

    --
    yesterday it was tomorrow today.
    vb6 is the only real thing! (that's all I know)
    0
    1. mssy
       
      I didn't really understand what I was supposed to try..
      0
  10. saif_06 Posted messages 173 Status Member 12
     
    formatter
    0
  11. Max
     
    Hi,
    Your file needs to be in C:/Windows/, otherwise your shortcut won't work!
    0
  12. "ludo34" Posted messages 878 Registration date   Status Member Last intervention   47
     
    Hi,
    I have exactly the same problem, Explorer crashes
    when you get the drwstn error message (Dr. Watson)
    you also need to close this process with ctrl+alt+del, and Explorer restarts, no need to reboot the computer,

    the solution to this problem seems to have not been found yet (I’ve tested several tutorials on this subject but with no results), it still bugs, you can reformat but well, that’s the easy way out.
    ++
    --
    We're all mad, some of us remain so...
    0
  13. Max
     
    It's true that the problem is when Explorer crashes!
    When you close it with the task manager
    nothing else appears on the screen, not even the files!
    And you have to restart!

    PS: Avoid that!
    0
  14. "ludo34" Posted messages 878 Registration date   Status Member Last intervention   47
     
    but no, once the process is closed, you need to do file-new task,
    you type explorer.exe then execute and everything goes back to normal,

    turning off a computer constantly is much worse than restarting the processes...
    ++

    --
    we are all crazy, some remain so...
    0
    1. anonyme 94 Posted messages 878 Status Member 31
       
      Thank you for pointing that out, Ludo
      --
      yesterday was tomorrow today.
      VB6 is the only real thing! (that's all I know)
      0
  15. mssy
     
    But by stopping Explorer and restarting it, there’s still the same problem: I can't access my folders that contain videos
    and anyway, if I wait a bit to close Explorer or to end the task... drwtsn... shows up and I can't do anything at all except turn off or put to sleep or restart..
    0
  16. "ludo34" Posted messages 878 Registration date   Status Member Last intervention   47
     
    look at my first post, there’s no point in rebooting everything (it's wasting time and eventually messing up the OS)
    I repeat:
    when you get a drwstn error message,
    you do the same as explorer.exe except you don’t need to restart it
    meaning ctrl/alt/delete you close the process (drwstn.32...) and explorer restarts automatically

    I know it’s annoying, but there’s no solution to this problem...
    ++

    --
    we are all crazy, some of us just remain...
    0
  17. mssy
     
    Hello
    What if I delete the 3 drwtsn files that I find after a search?

    One is an application (that's the problem, right?), the other is a compiled html file and the third is a help file, respectively in the folders: C:\windows\system32, C:\windows\Help, and C:\windows\Help.

    Another file is named: DRWTSN32.EXE-01DDCF15.pf and is located in C:\windows\Prefetch, it's a pf file.

    Thank you.
    0