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Problem with Siemens Gigaset AS280 fixed phone

uruseiyatsura Posted messages 7 Registration date   Status Member Last intervention   -  
 Micky -
Hello,

I just bought a Gigaset AS280 phone that I plugged into the outlet, but there's no dial tone. Does anyone know why? I've connected everything correctly... Just so you know, I'm with Free; I don't know if that matters...
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33 answers

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  1. uruseiyatsura Posted messages 7 Registration date   Status Member Last intervention   154
     
    À quoi peut bien ressembler cette touche "base", y a-t-il un logo dessus ? Dans le mode d'emploi, je n'ai pas vu d'instruction pour le déclarer...
    78
    1. Micky
       
      Comment supprimer l'heure de la sonnerie du réveil.
      0
  2. uruseiyatsura Posted messages 7 Registration date   Status Member Last intervention   154
     
    I just bought it just now, so I'm not sure about it. When I put it on the base, I had to wait 3/4 min to register the phone... After that, I set the date and time, but there’s no dial tone, and when I call the landline from my mobile, there’s a dial tone on my mobile but no ringing on the landline.
    68
  3. lolas37
     
    Hello,

    I bought a Siemens Gigaset AS280 phone two weeks ago, the only problem is that I can't activate the answering machine because the manual is not the right one. Could you please let me know how to do it? Thank you very much in advance.

    Lolas
    49
  4. Lesslie85
     
    Hello,

    I have a new Siemens Gigaset AS280 landline phone, but I don't have the manual in the box. For now, the only thing I've done is plug the base into the power outlet and connect the Ethernet cable to the Numéricable box in the indicated spot for telephones. However, I don't have a dial tone... What should I do?
    Note that I also have a cable with a phone jack in the box; should it be connected as well?

    Thank you in advance for your help!
    46
    1. genevieve
       
      Comment faire pour appareiller les combinés ? J'ai la tonalité sur la base, mais pas sur les deux autres combinés. Merci pour les bons tuyaux.
      0
    2. genevieve
       
      Thank you, I have the same problem.
      0
  6. raphael
     

    I've got a Gigaset AL 280 phone. I've changed the rechargeable batteries, and the phone won't turn on. What should I do? Thank you.

    40
  7. fidjil
     
    The answer to this problem for me was very quick and easy.
    I just had to press and hold the green button on my Gigaset AS280 to get a dial tone.
    I hope your issue gets resolved as quickly as mine did.
    16
    1. Hermione 57
       
      Absolutely, I just bought it, and before tearing my hair out, I accidentally pressed the call button longer, and oh miracle! Tone :) There’s nothing complicated about it… but the manual could mention it, anyway… it’s a manual, as its name suggests, lol.
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    2. Julie
       
      I long-pressed the call button and nothing happened.
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    3. genevieve
       
      A bit of a hassle with the setup, I have the line on the database but not on the two others combined. How do we make it appear?
      Thanks for the tip!
      0
    4. fix
       
      Hello, I have a problem; I can no longer call people with my landline. I'm waiting for a response, please.
      0
    5. gfg
       
      thank you
      0
  8. poupougne13 Posted messages 43203 Registration date   Status Member Last intervention   11 050
     
    When you press the button, is it the base or the handset that rings?
    Have you registered the mobile on the base?
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  9. sisleyer Posted messages 93 Status Member 6
     
    Hello

    I have the AS 285 and when people call me they have to wait for 4 rings, while I only had one?

    And the messages are hard to read

    Also the call forwarding doesn't seem to work, apparently, I'm with a Livebox

    Thank you
    --
    sIsleyer
    5
  10. uruseiyatsura Posted messages 7 Registration date   Status Member Last intervention   154
     
    Yes, I registered on the base and it's the combined one that rings.
    4
    1. ejaz
       
      You need to go to the settings menu, then OK, then combined subscription, then OK, then dial 0000. Then, press and hold the 3 button on the right of the base until it beeps.
      Release and press again; the recorded display will appear on the screen.
      The tone will be established.
      0
    2. signorepasquale11
       
      To put the phone into service
      Hardware reset
      Menu - Settings OK - Handset - OK _Reset Handset - OK Factory Config.? - OK
      Disconnect the power cord. While holding down the Registration/Paging button (p.1) on the base, reconnect the power cord to the base. Release the button after about 5 seconds. The NT1 phone will configure itself, then place the second one on the base, then the third one on the base.
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  11. mimouti
     
    concerning the ringtone
    Please remove all handsets from the base;
    - Disconnect the telephone line from the base;
    - Unplug the power cord from the base;
    - Please press the "Paging" button located on the base;
    - Hold the button down;
    - At the same time, reconnect the power cable
    ;- Keep the "Paging" button pressed for another 7 seconds, no more;
    - Release the button;
    - Unplug and plug it back in.

    Then please reconnect the telephone line and power cord and leave your handset on the base for 5 minutes to register it.
    We hope to have met your expectations.
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    1. jipe14
       
      Good evening, I see that you are aware of the problems; this is a voicemail issue. I have the announcement, but I cannot read the messages. What should I do? Thank you for enlightening me.
      Best regards!!
      0
    2. jipe14
       
      it's an as285 !!
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  12. lolas37
     
    Hello,

    I bought a Siemens Gigaset AS280 phone two weeks ago, the only problem is that I can’t activate the answering machine because the manual isn’t the right one. Could you please let me know how to do it!!!

    Thank you very much in advance

    Lolas
    4
    1. bibi1731
       
      HAVE YOU SOLVED YOUR PROBLEM BECAUSE I HAVE EXACTLY THE SAME ONE. THE VOICEMAIL ON THE BASE TELLS ME YOU HAVE NO MESSAGES WHEN I HAVE LEFT ONE WITH MY MOBILE
      HOWEVER, ON THE PHONE, I HAVE THE MESSAGE BY PRESSING A LITTLE ICON. IT'S THE FRC TELECOM VOICEMAIL AT 3193 AND I HAVE MY MESSAGE THERE, BUT NOTHING ON THE BASE
      THANK YOU FOR HELPING ME
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  13. poupougne13 Posted messages 43203 Registration date   Status Member Last intervention   11 050
     
    Good evening...

    You don’t say what your equipment is, but generally, here’s what you should do:
    you need to enter the mobile menu, find something like “pairing” or “declaring” or “subscribing”… you have to press the button on the base that’s used to locate the mobiles for long enough to get either a flashing LED if there is one on the base, or a biiiiiiiiip, then confirm the choice on the mobiles…
    Regards,

    See you later

    --
    “He who wants to climb a mountain starts from the bottom!”
    Signed: “Gillette” aka “nobody”! ;) (°!°)
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  14. joyeux39
     

    Problem with Gigaset AS285, as soon as the phone rings, it goes directly to voicemail. How can I receive the call?

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  15. poupougne13 Posted messages 43203 Registration date   Status Member Last intervention   11 050
     
    Hello...

    Is the phone properly "registered" on its base?
    When you press the "search for mobile" button, does it ring?

    To be continued...

    Best regards,

    See you later.
    1
    1. jojoduvar
       
      I have the same problem; the other two are not working, what to do????????????????????????
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  16. uruseiyatsura Posted messages 7 Registration date   Status Member Last intervention   154
     
    I found it, when I press the button it rings and on the handset it says "searching for handset!" but there's still no dial tone...
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  17. poupougne13 Posted messages 43203 Registration date   Status Member Last intervention   11 050
     
    Apparently, it's good, but maybe the line needs to be activated on the Feee interface?
    Sorry, I don't know more, wait for other opinions...

    Good luck,

    Best regards,

    @+
    1
    1. natyy
       
      Hello, my problem is that there is no caller ID presentation, even though my line has the caller ID option
      it does not display on the phone, what should I do?
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      1. Manon > natyy
         
        I have the same problem on a phone I purchased two weeks ago.
        0
      2. focus12 Posted messages 1 Status Member > natyy
         
        Hello
        did you solve your problem with the phone?
        yesterday I bought the as280 and it's just like yours
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    2. Help
       
      Hello!
      Have you resolved the issue of not displaying the number?
      0
  18. poupougne13 Posted messages 43203 Registration date   Status Member Last intervention   11 050
     
    If you press the base button that is used to locate the mobile, does it ring or not?
    If it is not registered, it can neither ring nor allow you to call...
    You may need to charge it for a while before registering it to the base...

    See you!
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  19. poupougne13 Posted messages 43203 Registration date   Status Member Last intervention   11 050
     
    I can only see one possibility: that you plugged the cable into the digital part of your box instead of the analog part... but I'm not familiar with Freeboxes... so I can only advise you to check your connections; otherwise, I don't know, I'm sorry...;(

    Best regards,

    @+
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    1. fix
       
      I have a problem because I can't call people with my landline phone. I'm waiting for a response please.
      0
  20. uruseiyatsura Posted messages 7 Registration date   Status Member Last intervention   154
     
    Actually, I plugged it into the Free wall socket in the "phone" hole, then I got a cable with an Ethernet plug but this cable doesn’t go anywhere...
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  21. JAne
     
    Hello,
    I have the same problem as Lolas37, I have an external answering machine from France Telecom that is activated but it is impossible to enable it on the phone...
    Thank you for your help.
    0
    1. mimouti
       
      All the convenience of hands-free mode with the Gigaset AS280 Duo
      Product support. User manual ... The hands-free mode of the Gigaset AS280 DUO significantly facilitates phone conversations. .... Gigaset Communications France SAS holds a brand license from Siemens AG. ...
      gigaset.com/.../0,1935,fr_fr_0_165072_rArNrNrNrN,00.html - Cached - Similar pages
      for any issues regarding Siemens please type in your internet search user manual Siemens Gigaset AS280 then go to this site, then go to "Support Gigaset" then click on "Would you like to leave us a message" after that you will see this:

      Product *
      Subject *
      You can enter your message here. *
      Title
      Mr. Ms.
      First name *
      Last name *
      Company
      Street
      Street (additional)
      Postal code
      City
      Country *
      Phone
      Mobile phone
      Fax
      Email *
      you just need to fill it in and send it, you will receive a reply within 2 to 3 days depending on the issue, for me it only took 1 day
      hoping I have helped you
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    2. bibi1731
       
      SAME IF YOU HAVE SOLVED THIS PROBLEM PLEASE LET ME KNOW THAT WOULD BE NICE
      THANK YOU
      0
      1. bichout Posted messages 1 Status Member > bibi1731
         
        same kind of problem
        here is the response from Gigaset service = super efficient and friendly and it works!

        If you are having trouble registering your handset, we first advise you to remove the batteries and put them back in, as it may just be a minor glitch.

        Otherwise, please carry out the reset procedure for your handset.

        Turn off your handset (long press on the red hang-up button).
        Press and hold the keys 1, 4, 7 and the hang-up button to turn the handset back on.
        The word "Service" will appear on the screen
        Release the keys
        Enter the numbers one by one 4685463
        The handset will be set to factory conditions (all contacts and settings will be erased) and it will automatically turn off after this procedure (you can turn it back on with a long press on the hang-up button).
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