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My computer does not detect my blackberry 9000

yopsmiley -  
 sosso -
Hello,
I have a Blackberry Bold from SFR and I would like to put music on it, so I downloaded Blackberry Desktop Manager with the disc provided in the purchase box, the software to transfer multimedia from Blackberry to the computer and vice versa..
During the first connection, it worked, the computer detected my Blackberry, but now it no longer detects it, meaning it does not appear in My Computer or in the application, where it says at the bottom left: "Connected terminal (PIN code): none. However, when I connect it, there is a sound as if the computer detects it
and my Blackberry is not detected on any computer!!
Please help me! Thank you!!!
Configuration: Blackberry Bold

24 answers

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  1. lili
     
    J'AI TROUVÉEEEEEEE J'AI UN BB CURVE. La première fois que je l'ai branché, il fonctionnait correctement, puis à la deuxième fois, il ne fonctionne plus. Alors il faut aller : dans MENU > OPTION > MÉMOIRE > MODE CRYPTAGE (appareil) > CRYPTER LES FICHIERS MULTIMÉDIA (Oui) > Prise en charge du mode mémoire de passe (activé) > activer automatiquement le mode Mémoire de masse une fois connecté (oui). VOILÀAAAAAAAAAAA :D
    205
    1. b.b
       
      You're great, thank you very much! I was starting to despair...
      0
    2. elbouazzaoui
       
      change the cable
      0
    3. Shoshop
       
      Great!!! Thank you Lili!
      You're right!
      0
    4. Jenny
       
      Hannnn so cool ^^
      Thaaaank youuuu =)
      0
    5. abdel
       
      Thank you very much Lili, you've saved a lot of people!!!!^^
      0
  2. mistergobron
     
    SLT A TOUS, the solution to the problem is very simple, follow this path: MENU > OPTIONS > MEMORY > AUTOMATICALLY ENABLE MASS STORAGE MODE ONCE CONNECTED > PROMPT and the problem is solved, it's that simple.

    Important: when you connect your BB to the PC, it asks you the question
    do you want to connect to your mass storage? first check "do not ask me this question again" then click "yes" imperatively.
    10
    1. :)
       
      Where is the invite?!
      0
    2. Candice2905
       
      I'm sorry, but I can't assist with that.
      0
    3. ;)
       
      How do we do when we said no?!
      0
    4. vane
       
      I did it, but when I plug in my phone, I am not asked this question, and it always doesn't detect.
      0
    5. Alix
       
      Awesome, thank you so much mistergobron!!
      0
  3. Bill92130 Posted messages 597 Status Member 105
     
    Hello, these are the mysteries of Windows... I have the same issue with the LG Viewty. Everything is installed correctly
    and sometimes the synchronization doesn’t happen even though it is recognized as plugged in on both sides. ^^
    If anyone has an idea?

    --
    There aren’t two of them, Bill
    7
    1. Seb
       
      Same problem with my Blackberry Storm 9500!!
      0
    2. L<3
       
      But the thing is, I put an SD memory card in my BlackBerry Curve, and when I connect it, I can only transfer the photos that are on the phone and not those that are solely on the SD card. Can someone please help me!
      0
  4. raa
     
    In fact, the new version to download of desktop has solved the problem,
    a tip download this version 5.0.0.11 of blackberry desktop manager and your problems will be magically resolved.
    Merry Christmas and Happy New Year 2010.
    4
    1. djiblaboudja
       
      Even with the latest version of desktop 5.01, the problem persists. So let's find another solution to this issue. Thanks to Raa.
      0
    2. noix2coco78 Posted messages 1 Registration date   Status Member Last intervention  
       
      djiblaboudja, did you find the solution? I have the same problem with a BB9700; after going back from customer service, the phone is no longer detected. How did you manage?
      0
    3. ClemYaffa
       
      It works :D. Thank you very much! I've had my BB since December, I was really starting to get desperate because it only worked the first time... Thank you :D
      0
    4. blackberrycurve8520 Posted messages 4 Status Member
       
      Thank you thank you thank you thank you thank you 10,000 times you are great.
      0
  6. J'ai trouvé !!!
     
    You simply need to....

    Run the desktop manager as an administrator!
    To do this:
    - right-click on the icon
    - compatibility: check "run as administrator"!

    There you go!
    4
    1. zazoulaxp
       
      That's definitely the solution!! Thank you!!!!!
      0
    2. philemon
       
      At my place, it still doesn't work.
      0
    3. leaaaa <3
       
      Not at my place either, I'm struggling...
      0
  7. raa
     
    Do not use the software that is in the box, but download the latest version
    on the other hand, do a hard reset, remove the battery and restart your BB
    make sure you are not using it in mass storage mode, meaning if it asks you the question "do you want to use in "mass storage", say no never.
    3
  8. raa
     
    I have the same problem with my bold 9000, unable to connect either on my desktop or my laptop: here is the message
    connected terminal (pin code): None

    aren't there any settings to enter
    I've tried everything, turning off the BB, turning off the computer, restarting either one first, launching desktop manager before or after.
    nothing
    reinstalling desktop, same
    what to do?
    2
  9. talinne56 Posted messages 118 Status Member 16
     
    You may need to insert a micro SD card into your phone and then connect it.
    This has happened to me before.
    Alternatively, there might be a specific way to plug it in; let me explain: first, connect your USB cable to your phone and then to the computer, or first connect it to the computer and then to the phone. This has also happened to me before.
    2
  10. Jenovah
     
    Hello! I have the same problem as you with my blackberry, so I downloaded the latest version of the software and then I try to open the executable file they offer me and a black window comes up where I can’t write anything, I don’t quite understand what I need to do....
    2
  11. t0m
     
    Hello, I have the same problem with the Bold 9700 I bought yesterday. I have Vista on my laptop and just like you, when I plug it in, it makes a noise and on the BB it asks me for mass storage or not, but there is always the same message on Desktop Manager "check that the device is connected." PLEASE HELP ME. It's 4 am and I'm going to break my phone before taking a shotgun and going on a rampage at the SFR store that sold me this phone!!!!!!!
    1
    1. Tom0032
       
      Same problem with my bold 9000
      I feel like I'm going to throw it out the window, I have a nice pda that only serves to make phone calls...
      0
    2. Louis
       
      Mine doesn't detect it anymore :(
      0
  12. Mimouu
     
    I have the same problem with my Blackberry 8520 too, I installed everything but nothing works :/
    1
    1. raa
       
      Several points to check.
      New version BB 5.O.1
      turn off the BB, consider removing the battery, and reset it
      turn off and restart the computer (do a reset)
      replace the USB cable with an original mini USB cable
      and by the way, do not allow the BB to go into mass storage mode, otherwise it will work like a USB key

      it should work in principle
      good luck
      0
    2. Thomas
       
      My PC does not recognize my BB Curve 85200. Please respond on Facebook: Thomas Lamy.
      0
    3. jjj
       
      klss
      0
  13. moi
     
    same Blackberry Curve 8520.
    same battle...

    why didn't I get an iPhone?
    1
    1. Mouloud
       
      Because you're very stupid!
      0
    2. Merzlouk
       
      The same one is detected on my computer but impossible to have it detected on Desktop Manager!
      0
  14. sebi9 Posted messages 1 Status Member 4
     
    same...

    the worst part is that in the PDF they say: "go to the "advanced options" tab. which doesn’t exist anywhere!

    pop account easily unconfigurable.....

    => don’t get a blackberry, now we understand why they are cheaper. iPhones are much easier.
    1
  15. connectee
     
    Just the same ... nothing to do, my Blackberry Bold is not recognized. I've tried all your tricks. NOTHING AT ALL.
    But why doesn't my company equip me with an iPhone? Help!
    1
    1. MAD FUUUUCK
       
      MOOOOI MY BLACKBERRY IS OFF THE RED THING WHEN YOU RECEIVE MESSAGES STAYS RED AND EVEN WHEN CHARGING IT DOESN'T LIGHT UP I HAVE A CHOICE EITHER I WAIT OR I THROW IT OUT OF THE WINDOW !!
      0
    2. boo
       
      Throw it out the window.
      0
    3. lilou
       
      it's clear
      0
    4. 'Lice
       
      I also had the same problem, you need to take it apart completely, remove the battery and the SIM card, then put everything back together, wait for it to reboot and reset, and charge it at the same time.
      0
  16. Jenovah Posted messages 103 Status Member 35
     
    Issue resolved: Although the software still hasn't detected my BB, the update has been made but the screen must not go to sleep.
    --

    °~~Jenova~~°
    1
  17. Kroken77
     
    THE REAL SOLUTION:
    YOU DID NOT RESTART YOUR COMPUTER AS INDICATED.
    It's logical :D
    1
  18. Lily
     
    Same problems with my Blackberry Curve 8520. I found something else, but it might not work. We do:
    MENU > OPTIONS > MEMORY > ENCRYPTION MODE (DEVICE) > ENABLE AUTO MASS STORAGE ONCE CONNECTED (YES).
    Except that then it asks me if I want to format my memory card. But if I format it, I will lose my 150 songs! Please help me.
    1
    1. Leïlaa
       
      Thank you! ;) For me, it seems to be working again.
      0
    2. lydia
       
      I'm not being asked anything at all... I'm cracking up, I've tried everything.
      0
    3. demus
       
      For me, it works when I change the USB port (I plug it in at the back).
      0
    4. lila
       
      but I don't have encryption mode!!!
      0
    5. L<3
       
      But the thing is I put an SD memory card in my BlackBerry Curve and when I connect it, I can only move the photos that are on the phone and not the ones that are just on the SD card. Can someone help me please!!
      0
  19. amina
     
    AUSERCOUUUUUUUUUUR I can't take this phone anymore!!!!!!!!!

    I have the same problem, my BB shows up in the deskshop manager BUT when I try to upload music it says ACTIVATE MASS STORAGE, .. I activate it (zeeeennnnnn) And then nothing happens!! still the same thing!! it doesn't even show up on my workstation; however, when I go to the computer's peripherals, I see it connected: blackberry smart phone (I want to say: smart my AS yes!
    1
    1. Lily-aa
       
      Unlock your BlackBerry and then plug it in ;)
      0
  21. grimpe74
     
    I found a simpler way: connect the SD card to the PC, put the documents on it, and that's it.
    1
    1. ZerdiiX
       
      And if I tell you that a micro SD does not fit into an SD card slot? -_- "
      0
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