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[Outlook] blurry signature image

hulong Posted messages 1 Status Member -  
 Legir05 -
Hello,

The image embedded in my signature (GIF format) appears completely blurry upon receipt of the message in Outlook, even though it looks very good when composing the message! I tried changing the image to JPG format, but the problem persists! Does anyone know what causes this loss of quality when sending and how to resolve this issue?
Thank you in advance.
Configuration: Windows XP Internet Explorer 6.0

7 answers

  1. Legir05
     
    Hello everyone,

    This link will be very useful to you, it's in English but it solved my problem in an instant:

    http://www.howto-outlook.com/faq/unsharpimages.htm

    To make it simple:

    Download the IrfanView software
    The IrfanView software: http://www.irfanview.com/
    Open IrfanView
    Copy your image
    Open your image in the software
    Ctrl + R
    DPI: 96
    OK
    Save your image

    Outlook forces images to be 96dpi... hence your problem

    Have a nice day
    6
  2. Lain95
     
    I may have found a solution to this problem.

    For me, the image was displayed enlarged and blurry as soon as I created a signature. (even before sending it)

    In Photoshop,
    1) I press CTRL (or COMMAND) + ALT + SHIFT + S
    2) I set JPEG 100% as the format
    3) I uncheck the "Optimized" box
    4) I save

    And then, the image displays correctly in Outlook.

    Apparently, it was the "optimized" checkbox that caused my problem.
    Hovering over it, I saw this message: "Creates smaller files but less compatible."
    4
    1. maite
       
      I tested it in Photoshop but the signature is still blurry...
      Too bad, I thought it would work :(
      0
  3. soucekindy
     
    Hello,
    I have the same problem:
    I just received my logo in AI format, and when exporting it to .PNG, .BMP, or .JPEG to integrate it into my Outlook 2013 signature, I tried two methods but ended up with the same result: after sending an email, I lose quality on the logo (it appears blurry).
    The methods I used:
    - I created my signature via Word 2013 by inserting the logo and manually adjusting its size to fit the text; then I copied the final result into the signature configuration in Outlook.
    - I directly inserted the image via Outlook into the signature configuration, but it is impossible to adjust the size of the logo.
    It's quite frustrating; can anyone help me?
    config: Word, Outlook 2013
    3
  4. Rhum
     
    Hi Hulong, I have the same problem as you, have you found an answer to your problem since January?

    If so, I would be grateful if you could share it with me

    Rhum
    2
  6. Tinytoe
     
    Hi forum!

    I manage a computer park with 25 identical computers, all running the same Outlook 2010. I have this problem with only 3 users... When I insert the image while designing the signature, it appears enlarged and blurry. It remains enlarged and blurry when they send the email as well. I don't have Photoshop to try Lain95's trick, but I seriously doubt it would work. I believe the issue is related to a custom setting of the user, but I can't find which one...

    Thanks in advance to the genius who will know!
    2
    1. q1q1 qui vous veut du bien
       
      Same problem, it has nothing to do with Photoshop, it comes from Microsoft Outlook. Thanks for a response???
      0
  7. Jerome.M
     
    Hello,

    in 2010, it can happen, personally I go through Word, I create my signature and properly place my image.

    Once the signature is done in Word, copy/paste directly into the signature in Office 2010, which is causing issues.
    1
  8. ph77
     
    Hi forum,

    Same as you two, same problem, have you found a solution in the meantime?

    Thanks.
    0