Gros soucis après mauvaise manip Fermé

Question

Bonjour,
J'ai fait une énorme boulette, je pense.
J'ai couper-coller vers une clé USB plusieurs fichiers importants (comptes, etc) pour les travailler hors de mon domicile. N'ayant pas touchés ces fichiers finalement, je les ai supprimés de la clé, pensant avoir fait un copier-coller à l'étape précédente.
Je décide donc de faire "restauration du système" mais ne me souvenant plus de la date de la "boulette", j'en fait plusieurs. J'arrive à remonter jusqu'au 31 décembre 2008, toujours pas de fichiers (après réflexion je pense les avoir coupés vers 22/24 décembre). En tentant de remonter plus tôt, le PC me fait une restauration incomplète et me dit qu'il n'a rien modifié, donc toujours pas de fichiers retrouvés.
Le problème supplémentaire qui se pose est :
- le 2 janvier, je suis passé de AVG Antispyware à AVG Antivirus Free Edition, le 1er ne me protégeant plus après le 31 décembre ; j'ai donc été obligée de désinstaller Avast puisque AVG inclut maintenant un antivirus.
- en faisant la restauration au 31 décembre, le PC me dit que je ne suis plus protégée puisque qu'il repart avec AVG Antispyware.
- Je tente donc de retélécharger la nouvelle version de AVG, mais quand je l'installe il me dit que j'ai Avast et qu'il faut le désinstaller.
- Je tente donc de désinstaller Avast : impossible j'ai le message suivant : A setiface error has occured: 536870929   Try to reinstall or contact support, please.
- Essai de réinstaller Avast : impossible, quand j'exécute le fichier "setupfre.exe" je vois à l'écran un transfert de dossiers mais rien ne se passe.

J'ai donc tenter une "restauration système" à la date d'aujourd'hui : j'en suis au même point et je me retrouve sans antivirus !


Merci de m'avoir lue jusqu'à la fin, j'ai vraiment besoin d'aide SVP

A très vite!

g!rly · Answer

salut,

essaie le desinstallateur avast :

Désinstalleur Avast:
https://www.avast.com/fr-fr/uninstall-utility

@+

angyb14 · Answer

J'ai essayé mais impossible de désinstaller Avast, même en désactivant le système d'autoprotection d'Avast, et en Mode Sans Echec, je ne peut pas ouvrir de session, il redémarre en Mode Normal dès que je clique sur un utilisateur ou administrateur.

Merci quand même

A+

g!rly · Answer

on va faire autrement

Télécharge DDS.scr de sUBs
https://download.bleepingcomputer.com/sUBs/dds.scr
Sur le bureau.
L'outil ne nécessite pas d'installation.

Lances-le en cliquant sur l'icône dds.scr

Cette fenêtre DOS va apparaitre:
https://i75.servimg.com/u/f75/11/05/93/83/ddsdos10.jpg

Le scan ne doit pas dépasser trois minutes.
Un premier rapport va s'ouvrir que tu enregistreras sous DDS.txt par défaut sur le bureau.
Il te sera demandé si tu veux faire le scan optionnel.
Accepte par Oui
Un nouveau rapport s'ouvre que tu enregistres sous Attach.txt sur le bureau.
Tu ne le fourniras que si nécessaire.
Poste le rapport DDS.txt

@+

angyb14 · Answer

Voici le rapport : DDS (Ver_09-01-07.01) - NTFSx86 Run by Compaq_Propri‚taire at 18:31:30,18 on 16/01/2009 Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11 Microsoft Windows XP Édition familiale 5.1.2600.3.1252.33.1036.18.1022.432 [GMT 1:00] AV: avast! antivirus 4.8.1296 [VPS 000000-0] *On-access scanning disabled* (Outdated) FW: ZoneAlarm Firewall *disabled* ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\FICHIE~1\AOL\ACS\AOLacsd.exe C:\Program Files\Canal\Canal Widget\VOD\CanalPlus.VOD.exe C:\WINDOWS\system32\svchost.exe -k hpdevmgmt C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Program Files\Spyware Terminator\sp_rsser.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\WINDOWS\system32\wscntfy.exe C:\windows\system\hpsysdrv.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\HP\KBD\KBD.EXE C:\Program Files\Fichiers communs\AOL\1165485844\ee\AOLSoftware.exe C:\Program Files\Fichiers communs\Real\Update_OB ealsched.exe C:\Program Files\Fichiers communs\InstallShield\UpdateService\issch.exe C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32 undll32.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Neuf\Widget Neuf\9widget.exe C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Ouaps\Logiciel I-Noo\Logiciel I-noo.exe C:\Program Files\AOL 9.0 VR\waol.exe C:\WINDOWS\system32\wbem\wmiapsrv.exe c:\program files\fichiers communs\aol\1165485844\ee\services\antiSpywareApp\ver2_0_28_1\AOLSP Scheduler.exe c:\program files\fichiers communs\aol\1165485844\ee\aolsoftware.exe C:\Program Files\Windows Live\Contacts\wlcomm.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\AOL 9.0 VR\shellmon.exe C:\Program Files\Fichiers communs\AOL\Topspeed\3.0\aoltpsd3.exe C:\Documents and Settings\Compaq_Propriétaire\Bureau\dds.scr ============== Pseudo HJT Report =============== uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8 uWindow Title = Windows Internet Explorer optimisé pour MSN uSearch Bar = hxxp://g.msn.fr/0SEFRFR/SAOS02 BHO: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - No File BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 4.0\aoltb.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: Programme d'aide de l'Assistant de connexion Windows Live: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\fichiers communs\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live oolbar\wltcore.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 4.0\aoltb.dll TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live oolbar\wltcore.dll TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File TB: Yahoo! Toolbar avec bloqueur de fenêtres pop-up: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - TB: {196C3A46-4758-433D-A600-802C804AF39C} - No File TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\WCESCOMM.EXE" uRun: [AOL Fast Start] "c:\program files\aol 9.0 vr\AOL.EXE" -b uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe uRun: [Widget Neuf] "c:\program files euf\widget neuf\9widget.exe" uRun: [ckkks] "c:\documents and settings\compaq_propriétaire\local settings\application data\ckkks.exe" ckkks mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe mRun: [AOLDialer] c:\program files\fichiers communs\aol\acs\AOLDial.exe mRun: [KBD] c:\hp\kbd\KBD.EXE mRun: [HostManager] c:\program files\fichiers communs\aol\1165485844\ee\AOLSoftware.exe mRun: [TkBellExe] "c:\program files\fichiers communs eal\update_ob ealsched.exe" -osboot mRun: [ISUSPM Startup] c:\progra~1\fichie~1\instal~1\update~1\ISUSPM.exe -startup mRun: [ISUSScheduler] "c:\program files\fichiers communs\installshield\updateservice\issch.exe" -start mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe mRun: [OuapsInoo] mRun: [SpywareTerminator] "c:\program files\spyware terminator\SpywareTerminatorShield.exe" mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe eader 8.0 eader\Reader_sl.exe" mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe" mRun: [Canal Widget] "c:\program files\canal\canal widget\Launcher.exe" StartupFolder: c:\docume~1\compaq~1\menudm~1\progra~1\dmarra~1\logici~1.lnk - c:\docume~1\compaq~1\applic~1\microsoft\installer\{763acb99-12a0-4466-bcaa-326363ccb585}\IconCC02B2C5.exe StartupFolder: c:\docume~1\compaq~1\menudm~1\progra~1\dmarra~1\widget~1.lnk - c:\program files\sfrwidget\WidgetSFR.exe StartupFolder: c:\docume~1\alluse~1\menudé~1\progra~1\démarr~1\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe StartupFolder: c:\docume~1\alluse~1\menudé~1\progra~1\démarr~1\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE IE: &Recherche AOL Toolbar - c:\program files\aol\aol toolbar 4.0 esources\fr-fr\local\search.html IE: &Traduire à partir de l'anglais IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000 IE: E&xporter vers Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000 IE: Pages liées IE: Pages similaires IE: Recherche &Google IE: Version de la page actuelle disponible dans le cache Google IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 4.0\aoltb.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll TCP: NameServer = 208.67.220.220,208.67.222.222 Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\aatp.dll WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\compaq~1\applic~1\mozilla\firefox\profiles j68o1y2.default\ FF - plugin: c:\documents and settings\all users\application data\zylom\zylomgamesplayer pzylomgamesplayer.dll FF - plugin: c:\program files\canal\canal widget\vod pCpVod.dll FF - plugin: c:\program files\microsoft\office live pOLW.dll FF - plugin: c:\program files\unity\webplayer\loader pUnity3D32.dll FF - plugin: c:\program files\viewpoint\viewpoint experience technology pViewpoint.dll FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll ---- FIREFOX POLICIES ---- FF - user.js: yahoo.homepage.dontask - true ============= SERVICES / DRIVERS =============== R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-4-5 111184] R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2008-7-16 127768] R1 sp_rsdrv2;Spyware Terminator Driver 2;c:\windows\system32\drivers\sp_rsdrv2.sys [2008-1-21 138752] R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2008-2-3 394952] R4 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-4-5 20560] R4 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2008-2-3 155160] R4 CanalPlus.VOD;CanalPlus.VOD;c:\program files\canal\canal widget\vod\CanalPlus.VOD.exe [2008-12-10 61440] R4 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2008-12-20 55136] R4 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2008-12-4 226640] R4 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?] S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2008-2-3 254040] S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2008-2-3 352920] S3 fsssvc;Windows Live Contrôle parental;c:\program files\windows live\family safety\fsssvc.exe [2008-12-8 533344] S3 USBCamera;Icatch(IV) Still Camera Device;c:\windows\system32\drivers\Bulk533.sys [2007-1-7 10986] S4 Ca533av;Icatch(IV) Video Camera Device;c:\windows\system32\drivers\Ca533av.sys [2007-1-7 515803] =============== Created Last 30 ================ 2009-01-01 20:56 --d----- c:\windows\system32\drivers\Avg(2) 2009-01-01 20:56 --d----- c:\program files\AVG(2) 2009-01-01 20:56 --d----- c:\docume~1\alluse~1\applic~1\avg8(2) 2008-12-20 22:48 --d-hr-- c:\documents and settings\compaq_propriétaire\Recent 2008-12-20 19:12 --d----- c:\documents and settings\compaq_propriétaire\Tracing 2008-12-20 18:37 55,136 a------- c:\windows\system32\drivers\fssfltr_tdi.sys 2008-12-20 18:33 --d----- c:\program files\Microsoft 2008-12-20 18:32 --d----- c:\program files\Windows Live SkyDrive 2008-12-20 17:56 --d----- c:\program files\fichiers communs\Windows Live ==================== Find3M ==================== 2009-01-16 17:19 25,763,872 a--sh--- c:\windows\system32\drivers\fidbox.dat 2009-01-16 17:19 301,004 a--sh--- c:\windows\system32\drivers\fidbox.idx 2009-01-16 17:19 7,077,888 a------- c:\documents and settings\compaq_propriétaire tuser.dat 2009-01-14 10:23 481,988 a------- c:\windows\system32\perfh00C.dat 2009-01-14 10:23 80,588 a------- c:\windows\system32\perfc00C.dat 2008-12-16 22:14 410,984 a------- c:\windows\system32\deploytk.dll 2008-12-13 07:37 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll 2008-12-11 11:57 333,952 a------- c:\windows\system32\drivers\srv.sys 2008-12-11 11:57 333,952 -------- c:\windows\system32\dllcache\srv.sys 2008-12-05 00:11 308,584 a------- c:\windows\WLXPGSS.SCR 2008-12-02 22:37 49,480 a------- c:\windows\system32\sirenacm.dll 2008-11-13 17:48 151,659 a------- c:\windows\hpwins10.dat 2008-10-24 12:21 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys 2008-10-23 13:36 286,720 a------- c:\windows\system32\gdi32.dll 2008-10-23 13:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll 2008-02-24 18:42 97,984 a------- c:\docume~1\compaq~1\applic~1\GDIPFONTCACHEV1.DAT 2007-08-19 16:16 16,031 a------- c:\docume~1\compaq~1\applic~1\mdb.bin 2007-02-01 21:58 11,174 a------- c:\docume~1\compaq~1\applic~1\wklnhst.dat 2006-06-06 17:21 22 a--sh--- c:\windows\sminst\HPCD.sys 2008-10-10 06:55 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\historique\history.ie5\mshist012008101020081011\index.dat ============= FINISH: 18:32:35,64 ===============

g!rly · Answer

Télécharge combofix.exe (par sUBs) sur ton Bureau.

-> http://download.bleepingcomputer.com/sUBs/ComboFix.exe     

Copie le texte ci-dessous :

File::
c:\windows\system32\drivers\aswSP.sys
c:\windows\system32\drivers\aswFsBlk.sys

Folder::
c:\program files\alwil software
c:\windows\system32\drivers\Avg(2)
c:\program files\AVG(2)
c:\docume~1\alluse~1\applic~1\avg8(2)
c:\program files\viewpoint
c:\progra~1\alwils~1\avast4

Registry::
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"avast!"=-

Driver::
avast! Web Scanner
avast! Antivirus
aswSP
avast! Self Protection
avast! Mail Scanner
aswFsBlk

Ouvre le Bloc-Notes puis colle le texte copié.
(Démarrer\Tous les programmes\Accessoires\Bloc notes.)
Sauvegarde ce fichier sous le nom de CFScript.txt.

Glisse maintenant le fichier CFScript.txt dans Combofix.exe comme ci-dessous :

http://sd-1.archive-host.com/membres/up/1366464061/CFScript.gif

Cela va relancer Combofix, 

Une fenêtre bleue va apparaître: au message qui apparaît ( Type 1 to continue, or 2 to abort) , tape 1 puis valide.

Patiente le temps du scan.Le bureau va disparaître à plusieurs reprises: c'est normal!

Ne touche à rien tant que le scan n'est pas terminé.

Après redémarrage, poste le contenu du rapport Combofix.txt 

S'il n'y a pas de rédémarrage, poste quand même le rapport.

@+

angyb14 · Answer

Voici le rapport Combofix : ComboFix 09-01-16.03 - Compaq_Propriétaire 2009-01-17 10:01:45.1 - NTFSx86 Microsoft Windows XP Édition familiale 5.1.2600.3.1252.1.1036.18.1022.484 [GMT 1:00] Lancé depuis: c:\documents and settings\Compaq_Propriétaire\Bureau\ComboFix.exe Commutateurs utilisés :: c:\documents and settings\Compaq_Propriétaire\Bureau\CFScript.txt AV: avast! antivirus 4.8.1296 [VPS 000000-0] *On-access scanning disabled* (Outdated) FW: ZoneAlarm Firewall *disabled* * Un nouveau point de restauration a été créé FILE :: c:\windows\system32\drivers\aswFsBlk.sys c:\windows\system32\drivers\aswSP.sys . (((((((((((((((((((((((((((((((((((( Autres suppressions )))))))))))))))))))))))))))))))))))))))))))))))) . c:\docume~1\alluse~1\applic~1\avg8(2) c:\docume~1\alluse~1\applic~1\avg8(2)\emc\Log\emc.log c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgcfg.log c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgcfg.log.lock c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgcore.log c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgcore.log.1 c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgcore.log.2 c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgcore.log.3 c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgcore.log.4 c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgcore.log.lock c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avglng.log c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avglng.log.lock c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgrs.log c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgrs.log.1 c:\docume~1\alluse~1\applic~1\avg8(2)\Log(2)\avgrs.log.2 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((((((((((((((((((((((((((((((((((((((( Pilotes/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Legacy_ASWFSBLK -------\Legacy_ASWSP -------\Legacy_AVAST!_ANTIVIRUS -------\Legacy_AVAST!_MAIL_SCANNER -------\Legacy_AVAST!_WEB_SCANNER -------\Legacy_FOPN -------\Legacy_NPF -------\Legacy_VSPF -------\Legacy_VSPF_HK -------\Service_aswFsBlk -------\Service_aswSP -------\Service_avast! Antivirus -------\Service_avast! Mail Scanner -------\Service_avast! Web Scanner ((((((((((((((((((((((((((((( Fichiers créés du 2008-12-17 au 2009-01-17 )))))))))))))))))))))))))))))))))))) . 2009-01-16 17:25 . 2005-01-02 06:05 d-------- c:\documents and settings\Administrateur\WINDOWS 2009-01-16 17:25 . 2004-11-24 02:37 d-------- c:\documents and settings\Administrateur\Voisinage réseau 2009-01-16 17:25 . 2004-11-24 02:37 d-------- c:\documents and settings\Administrateur\Voisinage d'impression 2009-01-16 17:25 . 2006-02-01 09:06 d-------- c:\documents and settings\Administrateur\Modèles 2009-01-16 17:25 . 2004-11-25 04:26 d-------- c:\documents and settings\Administrateur\Mes documents 2009-01-16 17:25 . 2009-01-16 17:25 d-------- c:\documents and settings\Administrateur\Menu Démarrer 2009-01-16 17:25 . 2009-01-16 17:25 d-------- c:\documents and settings\Administrateur 2009-01-14 11:12 . 2009-01-16 12:16 1,374 --a------ c:\windows\imsins.BAK 2008-12-23 10:21 . 2008-12-23 10:21 d-------- c:\documents and settings\doudou\Tracing 2008-12-21 10:34 . 2009-01-16 19:55 d-------- c:\documents and settings\Florent.MEZZANINE.000\Tracing 2008-12-20 19:12 . 2009-01-17 12:52 d-------- c:\documents and settings\Compaq_Propriétaire\Tracing 2008-12-20 19:12 . 2009-01-17 12:52 d-------- c:\documents and settings\Compaq_Propriétaire\Tracing 2008-12-20 18:37 . 2008-12-20 18:37 d-------- c:\program files\Microsoft Silverlight 2008-12-20 18:37 . 2008-12-08 17:01 55,136 --a------ c:\windows\system32\drivers\fssfltr_tdi.sys 2008-12-20 18:36 . 2008-12-20 18:36 d-------- c:\program files\Microsoft Sync Framework 2008-12-20 18:33 . 2008-12-20 18:37 d-------- c:\program files\Microsoft 2008-12-20 18:32 . 2008-12-20 18:32 d-------- c:\program files\Windows Live SkyDrive 2008-12-20 17:56 . 2008-12-20 17:56 d-------- c:\program files\Fichiers communs\Windows Live . (((((((((((((((((((((((((((((((((( Compte-rendu de Find3M )))))))))))))))))))))))))))))))))))))))))))))))) . 2009-01-17 11:54 --------- d-----w c:\program files\Viewpoint 2009-01-17 09:16 6,848,026 ----a-w c:\windows\Internet Logs\tvDebug.zip 2009-01-17 09:15 302,444 --sha-w c:\windows\system32\drivers\fidbox.idx 2009-01-17 09:15 25,763,872 --sha-w c:\windows\system32\drivers\fidbox.dat 2009-01-16 18:57 --------- d-----w c:\documents and settings\Florent.MEZZANINE.000\Application Data\Spyware Terminator 2009-01-16 16:11 2,360,320 ----a-w c:\windows\Internet Logs\xDB5.tmp 2009-01-16 12:37 --------- d-----w c:\program files\Spyware Terminator 2008-12-28 21:40 --------- d-----w c:\documents and settings\All Users\Application Data\Spyware Terminator 2008-12-24 15:17 2,869,760 ----a-w c:\windows\Internet Logs\xDB4.tmp 2008-12-23 09:37 --------- d-----w c:\program files\Picture It! Premium 10 2008-12-23 09:23 --------- d-----w c:\documents and settings\doudou\Application Data\Spyware Terminator 2008-12-21 08:39 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy 2008-12-21 08:35 --------- d-----w c:\program files\Spybot - Search & Destroy 2008-12-20 17:36 --------- d-----w c:\program files\Windows Live 2008-12-19 17:41 --------- d-----w c:\program files\WinClamAVShield 2008-12-19 17:40 --------- d-----w c:\documents and settings\Compaq_Propriétaire\Application Data\Spyware Terminator 2008-12-18 14:05 --------- d-----w c:\program files\eMule 2008-12-16 21:14 410,984 ----a-w c:\windows\system32\deploytk.dll 2008-12-16 21:13 --------- d-----w c:\program files\Java 2008-12-13 06:37 3,593,216 ----a-w c:\windows\system32\dllcache\mshtml.dll 2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys 2008-12-11 10:57 333,952 ------w c:\windows\system32\dllcache\srv.sys 2008-12-04 23:11 308,584 ----a-w c:\windows\WLXPGSS.SCR 2008-12-02 21:37 49,480 ----a-w c:\windows\system32\sirenacm.dll 2008-11-24 07:12 --------- d-----w c:\program files\Fichiers communs\Adobe AIR 2008-11-18 22:21 --------- d-----w c:\program files\Unity 2008-11-17 17:54 --------- d-----w c:\documents and settings\All Users\Application Data\IM 2008-11-17 17:52 --------- d-----w c:\documents and settings\All Users\Application Data\IncrediMail 2008-10-24 11:21 455,296 ------w c:\windows\system32\dllcache\mrxsmb.sys 2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll 2008-10-23 12:36 286,720 ------w c:\windows\system32\dllcache\gdi32.dll 2008-06-22 16:35 97,984 ----a-w c:\documents and settings\Florent.MEZZANINE.000\Application Data\GDIPFONTCACHEV1.DAT 2008-02-24 17:42 97,984 ----a-w c:\documents and settings\Compaq_Propriétaire\Application Data\GDIPFONTCACHEV1.DAT 2007-08-19 15:16 16,031 ----a-w c:\documents and settings\Compaq_Propriétaire\Application Data\mdb.bin 2007-02-01 20:58 11,174 ----a-w c:\documents and settings\Compaq_Propriétaire\Application Data\wklnhst.dat 2006-06-06 16:21 22 --sha-w c:\windows\SMINST\HPCD.sys 2008-10-10 05:55 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\Historique\History.IE5\MSHist012008101020081011\index.dat . ((((((((((((((((((((((((((((((((( Points de chargement Reg )))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* les éléments vides & les éléments initiaux légitimes ne sont pas listés REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2008-12-02 3882312] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360] "H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\WCESCOMM.EXE" [2005-01-19 405583] "AOL Fast Start"="c:\program files\AOL 9.0 VR\AOL.EXE" [2007-06-21 50480] "SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296] "Widget Neuf"="c:\program files\Neuf\Widget Neuf\9widget.exe" [2008-09-29 709872] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2005-12-14 7323648] "Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568] "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-10 49152] "AOLDialer"="c:\program files\Fichiers communs\AOL\ACS\AOLDial.exe" [2007-06-21 70952] "KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440] "HostManager"="c:\program files\Fichiers communs\AOL\1165485844\ee\AOLSoftware.exe" [2006-11-17 50736] "TkBellExe"="c:\program files\Fichiers communs\Real\Update_OB\realsched.exe" [2005-01-02 180269] "ISUSPM Startup"="c:\progra~1\FICHIE~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184] "ISUSScheduler"="c:\program files\Fichiers communs\InstallShield\UpdateService\issch.exe" [2004-07-27 81920] "hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896] "SpywareTerminator"="c:\program files\Spyware Terminator\SpywareTerminatorShield.exe" [2008-04-05 2957824] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-06-16 98304] "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-16 136600] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792] "ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-07-09 919016] "Canal Widget"="c:\program files\Canal\Canal Widget\Launcher.exe" [2008-12-12 105528] "nwiz"="nwiz.exe" [2005-12-14 c:\windows\system32\nwiz.exe] c:\documents and settings\Compaq_Propri‚taire\Menu D‚marrer\Programmes\D‚marrage\ Logiciel I-noo.lnk - c:\documents and settings\Compaq_Propri‚taire\Application Data\Microsoft\Installer\{763ACB99-12A0-4466-BCAA-326363CCB585}\IconCC02B2C5.exe [2007-12-13 17408] Widget SFR.lnk - c:\program files\SFRWidget\WidgetSFR.exe [2008-10-07 4755745] c:\documents and settings\All Users\Menu D‚marrer\Programmes\D‚marrage\ HP Digital Imaging Monitor.lnk - c:\program files\Hp\Digital Imaging\bin\hpqtra08.exe [2007-01-02 210520] Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "MSACM.CEGSM"= mobilev.acm "VIDC.SP54"= SP5X_32.DLL "VIDC.SP55"= SP5X_32.DLL "VIDC.SP56"= SP5X_32.DLL "VIDC.SP57"= SP5X_32.DLL "VIDC.SP58"= SP5X_32.DLL [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager] BootExecute REG_MULTI_SZ autocheck autochk *\[u]0/ustera [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\system32\sessmgr.exe"= "c:\Program Files\Fichiers communs\AOL\ACS\AOLDial.exe"= "c:\Program Files\Fichiers communs\AOL\ACS\AOLAcsd.exe"= "c:\Program Files\AOL 9.0a\waol.exe"= "c:\Program Files\Messenger\msmsgs.exe"= "c:\Program Files\Fichiers communs\AOL\aoltpspd.exe"= "%windir%\Network Diagnostic\xpnetdiag.exe"= "c:\Program Files\AOL 9.0 VR\waol.exe"= "c:\Program Files\Windows Live\Messenger\wlcsdk.exe"= "c:\Program Files\Windows Live\Sync\WindowsLiveSync.exe"= "c:\Program Files\Windows Live\Messenger\msnmsgr.exe"= R1 sp_rsdrv2;Spyware Terminator Driver 2;c:\windows\system32\drivers\sp_rsdrv2.sys [2008-01-21 138752] R4 CanalPlus.VOD;CanalPlus.VOD;c:\program files\Canal\Canal Widget\VOD\CanalPlus.VOD.exe [2008-12-10 61440] R4 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2008-12-20 55136] R4 SeaPort;SeaPort;c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe [2008-12-04 226640] S3 fsssvc;Windows Live Contrôle parental;c:\program files\Windows Live\Family Safety\fsssvc.exe [2008-12-08 533344] S3 USBCamera;Icatch(IV) Still Camera Device;c:\windows\system32\drivers\Bulk533.sys [2007-01-07 10986] S4 Ca533av;Icatch(IV) Video Camera Device;c:\windows\system32\drivers\Ca533av.sys [2007-01-07 515803] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D] \Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480 . Contenu du dossier 'Tâches planifiées' 2009-01-12 c:\windows\Tasks\HPCeeSchedule.job - c:\program files\Hewlett-Packard\SDP\Ceement\HPCEE.exe [2005-09-08 19:22] 2007-08-16 c:\windows\Tasks\MP Scheduled Quick Scan.job - c:\program files\Microsoft Windows OneCare Live\Antivirus\MpCmdRun.exe [] . - - - - ORPHELINS SUPPRIMES - - - - WebBrowser-{196C3A46-4758-433D-A600-802C804AF39C} - (no file) HKCU-Run-ckkks - c:\documents and settings\compaq_propriétaire\local settings\application data\ckkks.exe HKLM-Run-OuapsInoo - (no file) . ------- Examen supplémentaire ------- . uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8 IE: &Recherche AOL Toolbar - c:\program files\aol\aol toolbar 4.0\resources\fr-FR\local\search.html IE: &Traduire à partir de l'anglais IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000 IE: E&xporter vers Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000 IE: Pages liées IE: Pages similaires IE: Recherche &Google IE: Version de la page actuelle disponible dans le cache Google c:\windows\Downloaded Program Files\PowerLoader.dll - O16 -: {4BFD075D-C36E-4F28-BB0A-5D472795197A} hxxp://powersoccer.jeu.fr/applet/PowerLoader.cab c:\windows\Downloaded Program Files\PowerLoader.inf c:\program files\AOL 9.0 VR\unicows.dll - c:\windows\Downloaded Program Files\ImageUploader5.ocx O16 -: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} hxxp://www.extrafilm.fr/ImageUploader5.cab c:\windows\Downloaded Program Files\ImageUploader5.inf FF - ProfilePath - c:\documents and settings\Compaq_Propriétaire\Application Data\Mozilla\Firefox\Profiles\nj68o1y2.default\ FF - plugin: c:\documents and settings\All Users\Application Data\Zylom\ZylomGamesPlayer\npzylomgamesplayer.dll FF - plugin: c:\program files\Canal\Canal Widget\VOD\npCpVod.dll FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll ---- PARAMETRES FIREFOX ---- FF - user.js: yahoo.homepage.dontask - true. ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-01-17 12:51:34 Windows 5.1.2600 Service Pack 3 NTFS Recherche de processus cachés ... Recherche d'éléments en démarrage automatique cachés ... Recherche de fichiers cachés ... Scan terminé avec succès Fichiers cachés: 0 ************************************************************************** . ------------------------ Autres processus actifs ------------------------ . c:\windows\system32\ZoneLabs\vsmon.exe c:\progra~1\FICHIE~1\AOL\ACS\AOLacsd.exe c:\program files\Java\jre6\bin\jqs.exe c:\windows\system32\nvsvc32.exe c:\program files\Spyware Terminator\sp_rsser.exe c:\windows\wanmpsvc.exe c:\windows\system32\wbem\wmiapsrv.exe c:\windows\system32\wscntfy.exe c:\windows\system32\rundll32.exe c:\program files\Ouaps\Logiciel I-Noo\Logiciel I-noo.exe c:\program files\AOL 9.0 VR\waol.exe c:\program files\Fichiers communs\AOL\1165485844\ee\services\antiSpywareApp\ver2_0_28_1\AOLSP Scheduler.exe c:\program files\Windows Live\Contacts\wlcomm.exe c:\program files\Hp\Digital Imaging\bin\hpqste08.exe c:\program files\AOL 9.0 VR\shellmon.exe . ************************************************************************** . Heure de fin: 2009-01-17 12:56:48 - La machine a redémarré ComboFix-quarantined-files.txt 2009-01-17 11:56:44 Avant-CF: 161 246 695 424 octets libres Après-CF: 161,694,240,768 octets libres 761 --- E O F --- 2009-01-16 16:03:56

g!rly · Answer

salut angyb14, 

il ne devrait plus y avoir de trace d´avast et d´avg; as tu réessayé d´installer l´un ou l´autre ?

@+

angyb14 · Answer

Salut g!rly,

J'ai réinstallé Avast cela à l'air de fonctionner.

Maintenant, y a-t-il une solution pour récupérer mes fichiers ?

A +

g!rly · Answer

Salut angyb14, 

cool pour avst

pour tes fichiers tu peux essayer l´un ou plusieurs des softs de cette page :

https://forum.zebulon.fr/topic/53516-comment-recuperer-des-donnees-effacees

angyb14 · Answer

Salut G!rly !

J'en ai essayé plusieurs mais les fichiers récupérés sont illisibles par mon logiciel de comptes et par excel.
Je serai bien tentée de faire une restauration du système avant la date à laquelle j'ai coupé les dossiers mais j'ai peur de retrouver les mêmes problèmes que la semaine dernière.
Quel est ton avis ?

Merci.
A +

Utilisateur anonyme · Answer

bonsoir,

pour désinstaller Avast :
clique ici pour installer windows installer cleanup.

exécute ce programme et tu verras dans la liste une ligne "avast" que tu sélectionneras puis remove.

tu devrais ensuite pouvoir installer AVG.

Utilisateur anonyme · Answer

pour le reste :

depuis le panneau de configuration : désinstalle DDS.scr, combofix.exe.

dans ton dossier program files : supprime les dossiers Avast, AVG, Combofix, DDS.

télécharge CCleaner et installe le.


aprés avoir lancé CCleaner, dans la partie gauche de ce logiciel utilse les fonctions Nettoyeur + Registre  (Analyse, puis lancer le nettoyage)

cela va mettre du propre dans ta machine.

ensuite, redémarre et installe AVG.

g!rly · Answer

angyb14,

est ce que ses fichiers sont vraiment important ?

le fait de faire une restauration system va encore; une fois de plus, mettre le boxon dans ton registre ect...

a toi de voir...

@+

angyb14 · Answer

Bonjour,

Ces fichiers sont très importants pour moi puisque ce sont mes comptes bancaires depuis presque 3 ans.
J'ai essayé une restauration système mais il ne veut pas me la faire.
J'ai essayé le mode sans échec, mais impossible d'ouvrir une session, il redémarre aussitôt en mode normal.

A+

g!rly · Answer

Angyb14, 

Je t´ai envoyé un mail privé, regardes ta boite :)

@+

angyb14 · Answer

Bonjour G!rly,

Windows ne peut pas ouvrir ce fichier :
Fichier : xxxxxxx.rar
Etc

Quel programme dois-je utiliser pour l'ouvrir ?

Merci.

A+

g!rly · Answer

Utilise 7 zip, un soft de décompression


Wreck this mess...

angyb14 · Answer

Bonjour G!rly,

Ça y est, c'est installé, mais je suis nulle en anglais et j'ai peur de faire des bêtises.

Merci.

A+

g!rly · Answer

Salut angyb14, 

As tu deux disques durs, j´avais oublié que ce logiciel ne fonctionne qu´a partir d´un autre disque :(

@+

angyb14 · Answer

Bonjour G!rly,

Je pense en avoir 2, dans "poste de travail" j'ai PRESARIO (C:) et PRESARIO_RP (D:).

A+

Gros soucis après mauvaise manip

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