My correspondent is not receiving my SMS/texts. What should I do?

Solved

gregratm -
Bc - 31 Jul 2023 at 20:23

Hello,
I've been dealing with this problem for quite some time, let me explain.
I have a recipient who does not receive my SMS, however, I do receive the delivery report. There’s no issue if I call them, the problem really lies with the SMS function.
This person can send me SMS without a problem and also call me:
I read that some have called customer service but didn’t manage to...
I haven’t read about a solution, do you have any information?

Thank you in advance and good evening.
Best regards,
GregConfiguration: Windows XP
Internet Explorer 7.0

44 answers

Answer 1 / 44

Best answer
The best answer is the one that has been validated by our teams.
lutiine

I had the same problem as you, and here's the solution I found (hoping it will help you). I have a Samsung, and in the messages menu => settings => SMS => blocked numbers, there was the recipient's number who wasn't receiving my messages (it got there due to a mishap when deleting a received message). Remove it from the blocked numbers list and it will work again!
If the problem comes from there, of course!
Good luck!
405
1. lalou51
  
  Thank you so much!! I had a Samsung and I wasn't receiving texts from one person... while they were receiving mine and calls were working fine... I did the fix and now it works :)
  
  Thanks again even though I don't understand how their number ended up in my blocked list.
  
  6
2. petiteucalyptus > lutiine
  
  thank you thank you thank you !!! I hadn't been receiving texts from my boyfriend for a month, just for that reason! So tonight I started looking for a solution online and I saw that I had simply blocked him without realizing it =)
  anyway, thank you lutiine, this story was really starting to drive me crazy!
  
  1
Answer 2 / 44
miss-35

Hello, I have exactly the same problem when I send texts to my boyfriend, he doesn't receive them while I get the delivery receipt successfully; however, when he sends me texts, I receive them just fine, as well as the calls (he is with SFR and I am with Bouygues).
391
Answer 3 / 44
Farqual

Hello,
I also have the same issue with a friend and it's quite a hassle: we can call each other, she can send me messages which I receive without any problem, but she hardly receives any of my messages. She only gets them if I send the same one multiple times..
If anyone knows the solution, I'm all ears!!..
376
1. thedanseuse74
  
  I have exactly the same problem, do you have a solution please?
  
  1
2. alligatorx
  
  that's what happens to me too
  
  0
3. gannat Posted messages 2 Registration date Status Member Last intervention 1
  
  same mess. My contact is SFR and I’m with Orange. I receive her messages, but she doesn't receive mine. We went to SFR, which checked both our phones, and the same at Orange, and since they are tearing their hair out, they tell us there are network issues, call customer service; Orange claims there’s a node (that’s their wording) in the network. We’re despairing!!!! What to do? Change provider? Help!!!!!!!!
  
  1
4. arno
  
  Is it a number starting with 07?
  Because a friend is sending me texts from a phone starting with 07 and when I use the Reply function, his number switches to 06 and then someone else receives my message! Yet in my contacts, my friend is correctly saved with a 07. And this only happens with one person.
  
  Where could this problem come from??
  
  1
Answer 4 / 44
azhar

Me, on the other hand, I can send messages to a recipient and he receives them, but I don't receive his texts.
235
1. paskalle
  
  same I called Free, they can't do anything, I don't know what to do
  
  0
2. paskalle
  
  same sorry.
  
  1
Answer 5 / 44
Mat

Anyone found a solution? I have the same problem, my friend doesn't receive my texts whenever her phone feels like it.
76
Answer 6 / 44
Dylan

Hello,

Just take another phone from your home. Remove your SIM card, put it in the other phone, wait to receive all the messages, and then put your SIM card back in your usual mobile phone, there you go :) I also have the same issue, my girlfriend is with Bouygues and I’m with SFR. In my opinion, the problem comes from the network, not the phones. Best regards.
43
1. Nini
  
  How long do we have to wait before receiving them?
  
  1
2. lolo
  
  non ça ne marche pas, je l'ai fait plusieurs fois hier.
  
  0
3. Marie
  
  yes but when you have an iPhone? :/
  
  0
4. sterntanzer
  
  I had the same issue receiving text messages. All the ones from my girlfriend weren't coming through, even though she had just changed her phone. While reading forums, I found that almost everyone has this problem with someone close to them. I checked my phone settings and found that SMS from my girlfriend's number were blocked. Surprise! Because I would never have done that. But maybe an accidental action in my pocket with the keypad unlocked. Since the last called or saved number was my girlfriend's, the action was taken "without my knowledge" on that one number.
  I’m relieved and maybe you will be too if you have this problem.
  Best regards
  
  0
5. tikaf97490
  
  I'm not getting messages from my girlfriend either, pff
  it's only about relationship issues or something.
  
  0
Answer 7 / 44
funy06

I have this problem too!!! My best friend doesn't receive my texts, I get the delivery report: sent and I can call her and she can call me and she can also send me texts, I read them! I'm with NRJ Mobile and she's with SFR... my sister and my other friend are with SFR and they receive them... Help me, it's really annoying!!!
40
1. husu
  
  Hi, I have exactly the same problem as you. Did you find a solution?
  
  -1
2. Zinx
  
  Saluut, me too, I have the same problem. Did you find the solution?
  
  0
3. SySy
  
  Me too, I have the same problem, how should it be resolved??
  
  0
4. miss49
  
  Good evening, so here it is, I blocked a number on my phone some time ago, and I sent a message to this recipient (having forgotten to unblock it). Is it possible that he didn't receive my text?
  
  0
Answer 8 / 44
tel

Hello, I had the same problem, and eventually I found all the messages in the spam folder.
The number from which I wasn't receiving texts was in the spam list; once I deleted it, everything went back to normal.

Give it a try :)
36
1. soso
  
  Hello, where do you go to check the spam on your phone?
  
  0
Answer 9 / 44
toca59

Hello,

I have the same problem for a few days with Orange.
My Orange contacts receive my messages just fine.
On other networks, no SMS is received and I have not received any delivery reports.

Thank you for your responses.
27
Answer 10 / 44
mafia28250

Bonjour, j'envoie un message mais la personne ne le reçoit pas. J'ai un LG KU990I. Pourriez-vous m'aider, s'il vous plaît, avec ce problème ?
21
Answer 11 / 44
Hysterik

Hello everyone, I have a problem with my LG KP500, my boyfriend has an IPhone and he's not receiving all my texts, apparently it mostly bugs when my text exceeds the size of a single SMS and he’s the only recipient I have this issue with. When it works, I get the delivery confirmation but otherwise I don’t receive it. Do you have an explanation? A solution?
14
1. Thetaang
  
  Hysterical!
  I have the same problem as you!
  I send a 1-page SMS to a contact, everything works perfectly (I receive the delivery receipt and the SMS is transmitted correctly) but if I send a 2-page SMS, I receive the delivery receipt but the SMS is not received!!!
  
  I’m with Orange, using an ASUS p552W, with an M6 mobile plan.
  
  I've been having this problem for a few days now!
  
  Are you with Orange?
  
  0
2. Hysterik > Thetaang
  
  well, we're both with SFR and it stopped today
  but when he didn't receive it, I didn't get the acknowledgment either
  
  0
3. manon
  
  I'm having exactly the same problem; as soon as my text exceeds one page, my boyfriend doesn't receive them anymore! And I don't get a read receipt! If you've found a solution, please let me know, thanks.
  
  0
4. demo_lili
  
  I have the player one too and I solved the problem by going to messages and ... then settings and then general settings, block messages, and finally delete the blocked number.
  GOOD LUCK
  
  0
5. cl
  
  Thank you, I didn't know what to do anymore. Now I have my girlfriend's texts back without thinking that she's sulking!!!
  
  0
Answer 12 / 44
mafia28250

I also have an Orange, I receive the notifications but the person doesn't receive them.
14
1. toca59
  
  I just received 2 receipts at the same time, but I doubt that the person received my messages.
  
  0
Answer 13 / 44
sub13 Posted messages 376 Registration date Status Member Last intervention 73

Hello,

I'm not receiving SMS correctly from one of my correspondents on Bouygues.

- When he sends me SMS while my phone is on the network, I receive them just fine.

- However, when he sends me SMS while my phone is off the network (no signal or turned off), I don't receive the SMS immediately once I regain signal; in fact, they arrive 12 hours after they were sent (even if it's been more than 10 hours since I got the network back).

Is the issue coming from my correspondent's operator or mine?

I'm with Prixtel and my number was ported from Lycamobile, but the issue existed while I was with Lycamobile and persists with Prixtel!

Do you have any idea?
14
1. Lolita32600 Posted messages 7 Status Member
  
  I have the same problem as you, my boyfriend doesn't receive anything but I receive messages, it's annoying because we can't talk...
  
  I'm browsing the forums and I can't find anything
  
  :'( Sorry, I can't help you, I have the same issue.
  
  -1
2. Moii
  
  Hi .., I have the same problem. I receive all the messages from my boyfriend, but when I send him messages, he no longer receives them. I have a Samsung Player One. And I don't know what to do .. Please help me as soon as possible! ='(
  
  0
3. jean
  
  I think you have a Lycamobile SIM card, it doesn't work with all operators.
  
  0
4. Askenaze
  
  We are ALL in the same situation!!!!! NO RESPONSE from our operators!!!!! They know nothing about these outages and yet apparently SFR has been training engineers since 2005??? When you call the technical support: they DON'T KNOW!!! The solution: "CHANGE" your operator+++++
  
  0
Answer 14 / 44
gregratm

Good evening,
Unfortunately not. I am still facing this issue. Do you have this problem too?
13
Answer 15 / 44
anouk

Hi,
thank you for providing all those solutions, but none of them work for my phone (it's mainly because I can't find the indicated places) ....
so if anyone has another solution, PLEASE WRITE IT !!!!
[ my phone is a LG KP550 ]

Thanks a lot =)
13
1. croustibat
  
  I have the same issue as you with a KP500, I removed the number from blocked contacts but I'm not receiving them, I changed my phone and still nothing =(
  
  0
2. lolllll
  
  lol
  
  0
Answer 16 / 44
johanna13013 Posted messages 358 Status Member 41

I've found the solution to my question: actually, I just had to change my SIM card! You keep your number and your contacts, you just change the card and it's perfect ;)
--
Better to be alone than in bad company, as they say ^^
12
1. Presci
  
  Are you the person who doesn't receive texts or the one who sends them without one of the recipients receiving them?
  
  1
2. lolllll
  
  Buy a new jester portal
  
  0
3. Pseudo
  
  And you, a brain...
  
  0
Answer 17 / 44
Louve

Hello everyone, I have the same problem. I am with Proximus (Belgium), my husband is in Algiers but he also has a Belgian SIM card with Proximus. Until now, there was no problem; he was receiving all my texts, but since yesterday afternoon, nothing at all, while I still receive the delivery receipts.
11
Answer 18 / 44
mafia28250

me too
10
Answer 19 / 44
Nehli

Hello, I have a similar issue:

I have an LG new chocolate bl20, he has an iPhone, we are both with Orange, and for months now, I receive his good night text the next morning, or even in the afternoon. (That’s a delay of between 8 and 16 hours). This has been going on for months, I’ve changed my SIM card twice, and I’ve switched phones in the meantime. (I used to have a Sony Ericsson k530i)

I have no idea where this could be coming from, and I’m really fed up, honestly.
10
1. moi
  
  I think it's the LG phones that are acting up! If I restart my phone, I don't receive the texts!
  
  0
2. Nehli
  
  I had the problem before I changed my phone :/ (so when I had the Sony Ericsson), so I don't think LG is the issue in my case :(
  
  0
3. Lucie51
  
  Same issue on my end. I only receive messages from my boyfriend during the day. After 8 PM, I don’t get anything except calls.
  I started browsing a lot of forums ^^ and strangely, it’s not tied to a specific operator or brand (though maybe :s).
  However, the problem persists mainly for messages sent to boyfriends or girlfriends, weird, right?!!! I’m going to try contacting Orange or see with a friend in hopes of finding a solution to this b.... Because who doesn't love those little evening messages, right!!! The lack of replies weighs heavily, and it's really frustrating :s Hopefully more news during the day :'(
  (LG owner)
  
  0
4. Lucie51
  
  Il faudrait certainement faire une mise à jour de la carte SIM, car si c'est le cas, je vous tiendrai de nouveau au courant.
  
  0
5. Nehli
  
  Hello,
  
  Thank you for keeping me updated on the progress of things.
  
  As for me, the problem is still not resolved. I called the Orange customer service, and they asked me to go to a store to explain my issue, only to finally tell me that I needed to call customer service again...
  
  The only concrete thing I heard during my visit to the store was that I was advised to "request a line reset" from customer service. I did that, and I was told: "Oh no, that line reset doesn't exist." And then they ended by saying (!) "Well, it's not really your place to contact technical support, but rather your contact person." Oh really... Nice way to get rid of me.
  
  How am I supposed to move forward if the advisors contradict each other / don't know what they're talking about?
  
  It's been a good month since my boyfriend (with whom I have the issue of not receiving texts) went to the store himself to complain. Still no progress. The only feedback we've had so far: "Yessss, we have indeed seen that there's a problem, but we need more tiiiiime."
  
  P.S.: Since I posted here, I haven't received any of his messages at all, whereas before it was just delays.
  
  0
Answer 20 / 44
Lollipops

Hi,

I have a problem that is similar to yours. I receive my messages with a delay. For example, my boyfriend will send me a message at 4:09 PM and I only receive it later when he sends me a second message. At that point, I receive both messages at once.

How is this happening? I haven't made any mistakes since it's a new phone and I'm being particularly careful with it.

I'm eagerly awaiting your help!!
11
1. Mr.Kasper
  
  Hello,
  
  Avoid leaving your phone near your computer.
  
  Here is the
  
  solution
  
  0
2. laura95
  
  Hello, I have a problem with the LG E460, I'm with SFR and my boyfriend is not receiving my texts. It's frustrating, and yesterday it worked perfectly. Could you please help me?
  
  Best regards, Laura
  
  0
3. laura95
  
  envoie-moi la solution
  
  0

My correspondent is not receiving my SMS/texts. What should I do?

44 answers

Xiaomi redmi note 140 -

New simplified cancellation feature for online purchases

Downloaded .rar file becomes .htm when finished

Self-invoking js function

Computer locked

Question about transferring data ps4 to ps5

Connecting a sony handycam video 8 ccd f555e to an hd tv

How to change my username

Texture issues in enshrouded

Gotek information