Base System Device Driver
Solved
Hello,
I have an HP PC. After formatting and reinstalling the new system, when I access the Device Manager, I find that 4 devices are missing drivers. The first is an unknown device, and the other 3 are Base System Devices. After searching the HP website and forums, I found out that it's the Ricoh xD-Picture Card Host Controller, but I admit that I can't get them installed. I need your help to resolve this ongoing issue.
Thank you in advance.
Configuration: Configuration: Windows / Firefox 51.0
I have an HP PC. After formatting and reinstalling the new system, when I access the Device Manager, I find that 4 devices are missing drivers. The first is an unknown device, and the other 3 are Base System Devices. After searching the HP website and forums, I found out that it's the Ricoh xD-Picture Card Host Controller, but I admit that I can't get them installed. I need your help to resolve this ongoing issue.
Thank you in advance.
Configuration: Configuration: Windows / Firefox 51.0
13 answers
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ModeratorHello,
What is the exact model of this HP PC?
Which version of Windows is installed?
Identification numbers of the mentioned devices?
https://www.commentcamarche.net/faq/35597-trouver-le-numero-d-identification-d-un-peripherique -
ModeratorHello,
If it's indeed a Ricoh, try this one --> Memory Stick
Right-click on the driver --> sp46999.exe
Choose --> extract all
Go to the created driver folder --> sp46999
Run setup.exe
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The human being is at its best when things are at their worst -
ModeratorSo you need the identification numbers as Destrio5 requested
Go back to Device Manager
Right-click on a basic system device
Properties
Details tab
Select the hardware identification number
It's a number that should look like this for example:
--> PCI\VEN_1180&DEV_0592&SUBSYS.......
If needed, look --> here
Post the number in your next message.
Do the same with the other devices.
The human being is at their best when things are at their worst. -
Moderator
Human beings are at their best when things are at their worst. -
Yesterday I installed CardReader_Jmicron, the 3 drivers started to install but the installation failed with a red cross.
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I found it was on the device description:
PCI\VEN_197B&DEV_2383&SUBSYS_3624103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_3624103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880 -
ModeratorFinally, it's not a Ricoh!
Try this one --> Jmicron
Right-click on the driver --> sp58603.exe
Choose --> extract all
Go to the created driver folder --> sp58603
Run setup.exe
The human being is at its best when things are at their worst. -
Moderator
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Unknown device:
I don't know what it is or what it's used for
Model number:
ACPI\ENE0100- ENE0100
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ModeratorDoes it work or not with the ENE CIR driver?
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Human beings are at their best when things are at their worst. -
Ça a marché tout et dans l'ordre
Merci beaucoup du temps que tu as pris avec moi pour résoudre ce problème, tu es super
Très bonne après-midi -
Honestly, you're a genius in computer science. When I went to install the program, I saw that it was the same one that was installed before the formatting.
Well done. -
ModeratorHappy for you.
Good evening.
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The human being is at its best when things are at their worst.
