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Base System Device Driver

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iliace Posted messages 318 Status Member -  
iliace Posted messages 318 Status Member -
Hello,
I have an HP PC. After formatting and reinstalling the new system, when I access the Device Manager, I find that 4 devices are missing drivers. The first is an unknown device, and the other 3 are Base System Devices. After searching the HP website and forums, I found out that it's the Ricoh xD-Picture Card Host Controller, but I admit that I can't get them installed. I need your help to resolve this ongoing issue.
Thank you in advance.

Configuration: Configuration: Windows / Firefox 51.0

13 answers

  1.
    Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 325
     
    Hello,

    What is the exact model of this HP PC?

    Which version of Windows is installed?

    Identification numbers of the mentioned devices?

    https://www.commentcamarche.net/faq/35597-trouver-le-numero-d-identification-d-un-peripherique
    1
    1. iliace Posted messages 318 Status Member 10
       
      HP dv7 PC Windows Premium 64bit
      0
    2. iliace Posted messages 318 Status Member 10
       
      je voulais dire Windows 7 Édition Premium
      0
    3. iliace Posted messages 318 Status Member 10
       
      Excuse me, but I didn't understand anything; when I click on properties, it's empty, there is only basic system device.
      0
  2. kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    So you need the identification numbers as Destrio5 requested

    Go back to Device Manager
    Right-click on a basic system device
    Properties
    Details tab
    Select the hardware identification number
    It's a number that should look like this for example:
    --> PCI\VEN_1180&DEV_0592&SUBSYS.......
    If needed, look --> here
    Post the number in your next message.

    Do the same with the other devices.
    The human being is at their best when things are at their worst.
    1
    1. iliace Posted messages 318 Status Member 10
       
      Hello:
      Thank you for your reply
      Here is what I found
      1-Unknown device: ACPI\ENE0100

      2nd, 3rd and 4th base system device: Base system device value is empty at the bottom
      0
  3. kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     


    Human beings are at their best when things are at their worst.
    1
  4. kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    Finally, it's not a Ricoh!

    Try this one --> Jmicron

    Right-click on the driver --> sp58603.exe
    Choose --> extract all
    Go to the created driver folder --> sp58603
    Run setup.exe



    The human being is at its best when things are at their worst.
    1
    1. iliace Posted messages 318 Status Member 10
       
      Super, merci Boucau, ça a fonctionné pour les 3 périphériques. Il me reste le périphérique inconnu.
      0
  6. kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    Try this driver --> ENE CIR

    --
    Human beings are at their best when things are at their worst.
    1
  7. kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    Does it work or not with the ENE CIR driver?

    --
    Human beings are at their best when things are at their worst.
    1
    1. iliace Posted messages 318 Status Member 10
       
      I'm sorry I wasn't in front of the PC. Yes, the driver has been installed all in order.
      Thank you very much for the time you spent with me, honestly, great. Thank you again, have a very nice afternoon.
      0
  8. kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    Hello,

    If it's indeed a Ricoh, try this one --> Memory Stick

    Right-click on the driver --> sp46999.exe
    Choose --> extract all

    Go to the created driver folder --> sp46999
    Run setup.exe



    --
    The human being is at its best when things are at their worst
    0
    1. iliace Posted messages 318 Status Member 10
       
      Merci beaucoup
      j'ai extrait et exécuté, redémarré le PC mais ça n'a pas marché, il n'a pas installé les pilotes.
      0
  9. iliace Posted messages 318 Status Member 10
     
    Yesterday I installed CardReader_Jmicron, the 3 drivers started to install but the installation failed with a red cross.
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  10. iliace Posted messages 318 Status Member 10
     
    I found it was on the device description:

    PCI\VEN_197B&DEV_2383&SUBSYS_3624103C&REV_00
    PCI\VEN_197B&DEV_2383&SUBSYS_3624103C
    PCI\VEN_197B&DEV_2383&CC_088000
    PCI\VEN_197B&DEV_2383&CC_0880
    0
  11. iliace Posted messages 318 Status Member 10
     
    Unknown device:
    I don't know what it is or what it's used for
    Model number:
    ACPI\ENE0100
    • ENE0100
    0
  12. iliace Posted messages 318 Status Member 10
     
    Ça a marché tout et dans l'ordre
    Merci beaucoup du temps que tu as pris avec moi pour résoudre ce problème, tu es super
    Très bonne après-midi
    0
  13. iliace Posted messages 318 Status Member 10
     
    Honestly, you're a genius in computer science. When I went to install the program, I saw that it was the same one that was installed before the formatting.
    Well done.
    0
  14. kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    Happy for you.
    Good evening.

    --
    The human being is at its best when things are at their worst.
    0
    1. iliace Posted messages 318 Status Member 10
       
      Merci à toi aussi.
      0