unable to connect Solved

Question

Hello,
Since the update of the Foncia website, I can no longer connect on my IMAC despite having a valid username and password, as they work on my Samsung mobile.
I have sent several emails but haven't received a response to date.
How can I resolve this issue?
Thank you.

Jotech · Answer

Hello, What do you mean you no longer have a connection? Do you no longer have access to your Foncia account or to the internet? Jotech -- A thank you is always appreciated.

Jotech · Answer

Have you tried with another internet browser? What is your current browser? Jotech -- A thank you is always appreciated.

bbboudeur · Answer

Hello again, I am on SAFARI. Thank you BBboudeur

bbboudeur · Answer

A big thank you to Jotech because I just tried on Chrome and I was able to log in to the "my foncia" site. Thanks again from BBboudeur.

Jotech · Answer

With pleasure, There must surely be a problem with their site, you can try again in a few days, I think :) Jotech -- A thank you is always appreciated.

bbboudeur · Answer

Good evening again, I could always try again on Safari in a few days, but it's already great that it works on Chrome. Once again, a big thank you from BBboudeur.

Unable to connect

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